Vrmeer_1
join:2007-10-31
Longueuil, QC
| reply to Bell_Abused
Re: Bell Sympatico Crooks | 3rd Service Rupture
 Bell and Sympatico cut off my telephone service and Sympatico service a 3rd time on November the 14th. I had to call in Bell Repair service again. If I hadn't Bell would again just ignored my service rupture.
I sent Mr. Crull's office another email to this end. I got called back by three different people in his office and then another a Mr. Ouimet or a Mr. Ouimar who told me that he was sorry and that the money would be put back in my chequing account. But he never did. I have his phone number.
What the business office has done has forced me into a higher charged internet service with this scenario that I can neither afford or use. I am pre-retired living on a rudimentary restricted disability.
I have forwarded an email to Mr. Crull's office to this effect, I have also sent a cabon copy to CBC's Market Place and Government of Quebec MNA. If there is anyone that is filing a Civil Class Action suit against Bell Sympatico MSN count me in. |
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Bell_Abused
join:2006-10-07
 ·Bell Sympatico
| Wow!
You are really getting jerked around here.
Yes, do contact Crulls Office again on Monday.
In the mean time, make a post in the forum:
»/forum/sympatdirect
Maybe someone there can help you sort all this out.
...and good for you for Emailing and calling them and sticking to your guns on the issues. Many would have given up.
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Bell_Abused
join:2006-10-07 | reply to Vrmeer_1
Also since your phone is being constantly disconnected, you have a right to complain to the CRTC about this.
Link:
»www.crtc.gc.ca/RapidsCCM/Register.asp?lang=E |
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Vrmeer_1
join:2007-10-31
Longueuil, QC | thanks 'Bell Abused'. I filed a complaint with the CRTC and posted same as suggested. Vrmeer_1  |
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Bell_Abused
join:2006-10-07 | you got a reply in the direct forum in case you are not aware... |
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Vrmeer_1
join:2007-10-31
Longueuil, QC | thanks! Yes, I saw it. I received another phone call from Bell yesterday and this woman said she was going to take care of it. So, I just made sure I was polite. Thanks. Vrmeer_1 |
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