Kalnick
@cvgs.net
| reply to sbrook
Re: Rogers Overages will be Chargeable as of Jan. 1st 2008
said by sbrook  :No, they don't need to give 30 days notice. Actualy I do belive that under the new comsumer protection laws they do need to give 30 days notice of the emplamentation of the charge for overage program. Till now they have only said that charges may apply and have yet to charge overage on Extreme or below accounts. |
|
sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
 ·Rogers Hi-Speed
Host:
Rogers
Bell Canada
| Looking at the Consumer Protection Act (which is a real mine field!), while this is true, the thing is that the basis on which they are implementing this ALREADY exist in the terms of service, so this is not an amendment as such.
One interesting thing though is that when they DO make amendments, renewals or extensions, they must offer you one of cancellation, or acceptance of the service unchanged. |
|
Kalnick
@cvgs.net | I belive that if you chose to cancle the service for a change of service matter that they are unable to charge you any penalties |
|
sbrook
Premium,Mod
join:2001-12-14
H0H 0H0 | You can argue that you shouldn't be charged ... but they CAN and WILL do so. |
|
Kalnick
@cvgs.net
| If they implament a change in there TOS (This would include caps, charges ect...) and if you disagree with these changes you are able to terminate your service. Since usage of the service on your part indicates that you agree to comply with the TOS (as per the TOS). You have no other alternative but to cancle your service with them. Since they have change the service that you are paying for any previous comitments or contracts should be null and void should you decide not to accept the new TOS. I'm prety sure that is covered in the consumer protection act. |
|
sbrook
Premium,Mod
join:2001-12-14
H0H 0H0
·Rogers Hi-Speed
Host:
Rogers
Bell Canada
| There's nothing in the CPA that suggests that they can't charge any early termination fees. Therefore, you SHOULD be able to continue on AS BEFORE.
Implementing caps and charges etc is still within the existing terms of service ... that's the problem. |
|
