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New CP, Regional Champs and a Birthday Celebration! »
« new VT CP - Interesting behaviour  
page: 1 · 2 · 3 · 4 · 5 · 6
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MarkyD
Premium
join:2002-08-20
Oklahoma City, OK
clubs:
·Cox HSI

reply to VTBrendan
Re: Fax to Email Service - Opinions Wanted

said by VTBrendan See Profile :

Hi,

Outbound is going to be included as well. Via file upload through the CP, as well as an email to fax gateway.

-Brendan
this feature, I will buy. can't wait!


N9MD
Premium
join:2005-10-08
Wayne, NJ
·VOIPo
·ViaTalk
·PHONE POWER
·Callcentric

reply to TexasPlus
said by TexasPlus See Profile :

It does not sound like it would work well for us SimRing users.
Not so! The VT server intercepts all incoming calls to the fax number you've been assigned -- whether it's your main VT#, a VT virtual #, or even an independent toll free#. The VT server then checks for the "fax interrogation" tones. If fax tones are not heard by the server, the incoming call is simply forwarded to whatever your usual call destination settings dictate -- home VoIP phone, VoiceMail, CallForwarding #. If fax tones are heard by the VT server, the incoming fax data is redirected to your Email or SMS device -- without ever reaching your home phone or simulring numbers.

esojmc

join:2002-07-08
Naperville, IL
Does this mean that someone calling me will get charged for the call even if they hang up before I answer the call?


N9MD
Premium
join:2005-10-08
Wayne, NJ
·VOIPo
·ViaTalk
·PHONE POWER
·Callcentric

said by esojmc See Profile :

Does this mean that someone calling me will get charged for the call even if they hang up before I answer the call?
That's a very good question, esojmc. I suspect, but cannot guarantee, the answer is no. The VT server will pickup and analyze the call for a fax tone before actually connecting your call to either the fax server or your home phone. Possibly VTIain can tell us if the VT server sends out an "off hook" indication thereby creating a "charge" to the caller --- before the actual faxing or voice call begins.

ODYSSEY

join:2001-12-06
Raleigh, NC
·ViaTalk
·Callcentric
·RoadRunner Cable

reply to VTBrendan
It would be nice to see pay-per-use with "X" amount free per month (something low like 3-5) incoming or outgoing, then afterwards a per fax cost (around a $0.50 - $1).

Then users could upgrade to different levels, if needed: light (25) $2.50, medium (100) $5, and power (400) $10, then add a per fax charge after the cap is reached.
--
All information expressed in this post is my opinion, and should not be regarded as a statement of fact.


tommy13v
Premium
join:2002-02-15
Glenville NY
reply to esojmc
If the system is designed the way it appears then yes that is what would happen.

That unfortunately is the way I handle it with my Asterisk servers.


SteveLV702
Premium
join:2004-04-22
Henderson, NV
reply to VTBrendan
right now I pay $12.95 for vanity toll free number and unlimited incoming/outgoing faxes...

jw08

join:2007-10-26
Tulsa, OK
·ViaTalk
·Future Nine Corpor..

reply to Nate425
said by Nate425 See Profile :

it would be nice to have on that rare occasion when I needed to fax and just be able to pay whatever fee one time and be done with it.
+1

TexasPlus

join:2004-06-16
Bedford, TX
·Millenicom
·ViaTalk

reply to N9MD
said by N9MD See Profile :

said by TexasPlus See Profile :

It does not sound like it would work well for us SimRing users.
Not so! The VT server intercepts all incoming calls to the fax number you've been assigned -- whether it's your main VT#, a VT virtual #, or even an independent toll free#. The VT server then checks for the "fax interrogation" tones. If fax tones are not heard by the server, the incoming call is simply forwarded to whatever your usual call destination settings dictate -- home VoIP phone, VoiceMail, CallForwarding #. If fax tones are heard by the VT server, the incoming fax data is redirected to your Email or SMS device -- without ever reaching your home phone or simulring numbers.
What am I missing here?
The "FAX TONES" are not sent/generated/heard/whatever until AFTER the call is answered, so that the two FAX machines can setup their handshake. If I answer a simring call on my cell phone, and it turns out to be an incoming FAX that should be handled by a FAX machine in my home, what good has that done me?
--
"The world is a book; those who do not travel read but a single page." -St. Augustine


dcurrey
Premium
join:2004-06-29
·ViaTalk

What he is trying to say is that VT does answer the phone first.

If no fax tones are heard it then passes the call on as normal. Then and only then does your VT line and cell phone actually ring.

If it is a fax the call does not continue onward. VT line and cell don't ring at all.

TexasPlus

join:2004-06-16
Bedford, TX
·Millenicom
·ViaTalk

Yes I understood what he was saying as a theory. What seem counter intuitive, is how without messing up voice calls they expect to answer the calling FAX, wait several seconds for the calling FAX to recognize that the line was answered, start sending handshake tones, then pass the call through to start ringing a voice phone.

If it can be totally, absolutely transparent to the existing voice calls fine. But this description sure sounds dicey to me.

Did a little more FAX research, what FAX standards allow the above described sequence?

Been reading this, but it's a lot to digest... »www.cedmagazine.com/tackling-fax···-ip.aspx
--
"The world is a book; those who do not travel read but a single page." -St. Augustine


RockyBB
Premium
join:2005-01-31
Longmont, CO

said by TexasPlus See Profile :

If it can be totally, absolutely transparent to the existing voice calls fine. But this description sure sounds dicey to me.
Nuvio has been using this same technique for almost a year, with no issues. I have no idea if VT and Nuvio developed their own techniques independent of each other, of if both of them are deploying an algorithm developed and marketed by a 3rd party. Weekends are quiet, so PM me if you want a demo (of Nuvio's deployment, natch).
--
"Teleblend has an agreement with the Assignee to solicit and support former SunRocket customers."

Cogdis

join:2007-03-26
Floral Park, NY
·Verizon FIOS
·RoadRunner Cable
·Teleblend
·ViaTalk

reply to VTBrendan
I don't know if this is the tone it looks for, but I know that my fax machine starts making the "beep beep" tones as soon as the call is initiated-- that's before the call is answered and while the phone is ringing.

Since this is voip, maybe they can "listen" for that sound without answering the call?

dipswich
Premium
join:2003-06-27
Raleigh, NC
·AT&T U-Verse
·VoicePulse for Bus..
·ViaTalk
·RoadRunner Cable

said by Cogdis See Profile :

Since this is voip, maybe they can "listen" for that sound without answering the call?
Nope. The audio path doesn't have to be completed until "answer supervision," and the originator isn't necessarily VoIP. Answer supervision triggers the billing as well, so there's no way to "listen" for CNG before completing the call.

It has to work like the old FAX switches (answers phone and sends simulated ring while it waits for a real party or detects a remote FAX). Then, the question is when does the processing let go-- immediately when voice is detected or after only a short delay after answer so only a direct-dial from a FAX machine works or never, processing during the entire call.

It's so much nicer with a second DID!


Dougohio2
Premium
join:2006-12-28
Toledo, OH
reply to VTBrendan
$2-3/mo. which included 50 incoming & 50 outgoing per month? would work good for me . when are we rolling out something ? some free bata ?

NoVaVoiper

join:2003-10-21
Arlington, VA
reply to dipswich
Does anyone really bill by the call anymore?

dipswich
Premium
join:2003-06-27
Raleigh, NC
·AT&T U-Verse
·VoicePulse for Bus..
·ViaTalk
·RoadRunner Cable

said by NoVaVoiper See Profile :

Does anyone really bill by the call anymore?
After a small allotment, measured plans available in many areas bill per local call (not per minute). Of course, if you are billed by the minute (i.e. traditional long distance or pay-as-you-go VoIP), then you are also paying something per answered call.

Thus, a "listen for a fax" implementation that forces an immediate answer for every call on a voice-centric line is undesirable unless it is enabled only when expecting a FAX.


RockyBB
Premium
join:2005-01-31
Longmont, CO

said by dipswich See Profile :

Thus, a "listen for a fax" implementation that forces an immediate answer for every call on a voice-centric line is undesirable unless it is enabled only when expecting a FAX.
We haven't heard yet from VT if they send immediate answer supervision back to the originator if the call isn't a fax. Signaling does occur back and forth between carriers before you answer a call, of course. That's why you can know who is calling prior to picking up the phone.
--
"Teleblend has an agreement with the Assignee to solicit and support former SunRocket customers."

LottaMoxie

join:2007-06-04

reply to VTBrendan
Incoming FAX to email can be obtained for free from various providers (like eFax, who I've used in the past). Yes one needs a new (virtual/provided) phone number to do that and yes, if you don't want to pay then your FAX number is not related to your regular phone number, but it's free.

My usage is so small (maybe 3 or 4 faxes a year, tops) that I'd rather use one of these other providers and get it for free.

informpage
Never Be Satisfied

join:2003-07-09
Forest Hills, NY

reply to VTBrendan
eFax has a free incoming plan and you get a dedicated number with reasonable outbound pricing or www.faxzero.com lets you send a few faxes a day for free.

I don't think any pricing is going to be acceptable to the occasional users for something that used to be free before they switched to VoIP. It might be just a feature that needs to be 'restored' to the user.
Forums » VOIP etc » Voice Over IP - VOIP » ViaTalkNew CP, Regional Champs and a Birthday Celebration! »
« new VT CP - Interesting behaviour  
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