About - Fax to Email Service - [return to feature list]

Let your phone line double as a fax machine. Enable fax to email and receive faxes via email that are sent to your VT phone number. Also send outbound faxes via email as well as through the control panel.

To Configure Fax to Email Service:

1. Login into your account at cp.viatalk.com
2. Click on the Fax to Email link on the features page
3. Select a fax to email package and click on the link that says "Add Fax to Email"

To Use:

1. Log into your account at cp.viatalk.com
2. Click on the Fax to Email link on the features page
3. Enter your email address into the "Allowed Email Addresses" section
4. Select one of the addresses to receive incoming faxes via email.

To Send:

1. Send an email from one of the addresses listed in the "Allowed Email Addresses" table to 11-Digit-Number@vtfax.com.

Ex- to send a fax to (518)-371-5919 => 15183715919@vtfax.com

To Receive:

1. Send a fax to your viatalk phone number and you will receive it in PDF form via email at the address you specified.

Above is what the VT web page says regarding Fax to email. Being a current user I am unable to "see" this when I log into my account.

When going to: cp.viatalk.com I can't log in with my user name and password.

My solution since before this feature became available has been & currently is to use k7.com. Who provides free fax to email and voice mail service.

Good luck with the VT fax to email service. - Ed
--
Try VoIP?
Broadband Phones


]]> http://www.dslreports.com/forum/remark,20006281 Sat, 16 Feb 2008 10:36:48 EDT http://www.dslreports.com/forum/remark,19993960 conaty : I am an existing VT customer. How can I get fax to email service?]]> http://www.dslreports.com/forum/remark,19993960 Thu, 14 Feb 2008 10:38:45 EDT http://www.dslreports.com/forum/remark,19981803 TJ_in_IL : I wish I could comment, but it seems to not be working, or at least my 1 month free expired after 1 week.
I cannot recieve faxes on my line, and in the CP for Fax to Email, it only show the add on feature.

Not sure that I want to pay for something I cannot confirm is operational.

TJ]]> http://www.dslreports.com/forum/remark,19981803 Tue, 12 Feb 2008 14:00:31 EDT http://www.dslreports.com/forum/remark,19961648 kieranmullen : »www.faxaway.com is another incoming free fax services. However they stick to giving out washington state phone numbers since that is where they are based. efax.com free account might assign you a fax number from anywhere...]]> http://www.dslreports.com/forum/remark,19961648 Sat, 09 Feb 2008 00:49:04 EDT http://www.dslreports.com/forum/remark,19948024 bubbanc : thats great, but I'd like to see a faq or something since I would be scanning documents as jpg or pdf and I would like to see what they will look like on the recipient end before sending. So simply emailing something and assuming it would make it there legibly is a big issue. Also, are files deleted after they are faxed (since one might be faxing sensative documents)?]]> http://www.dslreports.com/forum/remark,19948024 Wed, 06 Feb 2008 21:20:29 EDT http://www.dslreports.com/forum/remark,19943716 bigjohn :

said by bubbanc :

So where can we find information on how to upload faxes? I want to figure out how easy it is before I sign up. I'm on a mac and use Vuescan for scanning documents.

I happen to work for the company I posted...
but anyway.
Fax2mail systems typically take the body of the email as the 'coverpage', and the attachment as the "fax document". You attach a valid document type (.doc, .pdf, etc.) and it gets output to the fax machine on the other end. Your input is sent via EMAIL.]]> http://www.dslreports.com/forum/remark,19943716 Wed, 06 Feb 2008 08:39:13 EDT http://www.dslreports.com/forum/remark,19943707 bubbanc : So where can we find information on how to upload faxes? I want to figure out how easy it is before I sign up. I'm on a mac and use Vuescan for scanning documents. ]]> http://www.dslreports.com/forum/remark,19943707 Wed, 06 Feb 2008 08:35:33 EDT http://www.dslreports.com/forum/remark,19942170 bigjohn : »www.premiereglobal.com/desktop-fax-online/]]> http://www.dslreports.com/forum/remark,19942170 Tue, 05 Feb 2008 22:09:42 EDT http://www.dslreports.com/forum/remark,19940638 Tsume : What's fax-to-email cost? It's being advertised on the website for 1 month free but no indication of the cost afterwards...

There should be an unlimited fax-to-email package as well as one with a limited number of pages.]]> http://www.dslreports.com/forum/remark,19940638 Tue, 05 Feb 2008 17:56:24 EDT http://www.dslreports.com/forum/remark,19930935 iampedro :

said by VTBrendan :

Hi,

How bout something like $2-3/mo. which included 50 incoming & 50 outgoing per month? That seems to be in line and/or cheaper than most current stand alone offerings.

-Brendan

Will that be total # of faxes or pages... I would pay that for total # of faxes correct...]]> http://www.dslreports.com/forum/remark,19930935 Mon, 04 Feb 2008 10:04:31 EDT http://www.dslreports.com/forum/remark,19930107 seanbperiod : Stanaphone already offers a similar service, and free incoming faxes.

I would like to receive faxes/SMS via my viatalk number, but i don't want to be paying a flat fee for a given number of messages, since i wouldn't be using that many faxes in a month.

Why not incorporate 5-15 free faxes per month for all accounts, and charge a fee per fax afterwards? That would accommodate my needs, as well as many others I'm sure. ]]> http://www.dslreports.com/forum/remark,19930107 Mon, 04 Feb 2008 03:02:45 EDT http://www.dslreports.com/forum/remark,19930029 CheapFlyer : Any updates on this service?

I rarely need to fax but it would be nice to have this available.]]> http://www.dslreports.com/forum/remark,19930029 Mon, 04 Feb 2008 02:11:53 EDT http://www.dslreports.com/forum/remark,19627476 alexa1973 : I use '»www.faxsv.com' in order to receive my faxes for free. It's enough for occasional user. In addition it gives an option to send a fax from analog fax device to any email.]]> http://www.dslreports.com/forum/remark,19627476 Sat, 15 Dec 2007 09:45:19 EDT http://www.dslreports.com/forum/remark,19625559 tommy13v : How about free.]]> http://www.dslreports.com/forum/remark,19625559 Fri, 14 Dec 2007 20:56:55 EDT http://www.dslreports.com/forum/remark,19624668 bigjohn : »www.fax2mail.com
Have you see that? ]]> http://www.dslreports.com/forum/remark,19624668 Fri, 14 Dec 2007 18:01:15 EDT http://www.dslreports.com/forum/remark,19596585 SteveLV702 : this is how it should be $5/mo for Unlimited Outbound and Inbound Faxes with a Dedicated Local Number or $15/mo for Unlimited Outbound and Inbound Faxes with a Dedicated Toll Free Number.]]> http://www.dslreports.com/forum/remark,19596585 Mon, 10 Dec 2007 11:00:23 EDT http://www.dslreports.com/forum/remark,19596461 nycityny : The most important aspect for me would be reliability. If someone sends a fax and it gets lost in the ether then this feature would be more of a detriment than a service.

I currently use a real fax machine on my VoicePulse line. It is generally reliable but still dependent on VOIP.

Using this new service on my ViaTalk line sounds attractive but somewhat "dangerous". With a real fax machine everything is instantaneous. The success of the transmission is immediately known and a hard copy result is readily available.

I'm not adverse to new technology (heck, I use 2 VOIP lines and no POTS). I just would hate to miss an important document because ViaTalk was down or there was a blip in the system. If someone sends me a fax and their system says that it went through to me, I want to assure that I actually receive it (and vice-versa).]]> http://www.dslreports.com/forum/remark,19596461 Mon, 10 Dec 2007 10:38:07 EDT http://www.dslreports.com/forum/remark,19596090 informpage : eFax has a free incoming plan and you get a dedicated number with reasonable outbound pricing or www.faxzero.com lets you send a few faxes a day for free.

I don't think any pricing is going to be acceptable to the occasional users for something that used to be free before they switched to VoIP. It might be just a feature that needs to be 'restored' to the user. ]]> http://www.dslreports.com/forum/remark,19596090 Mon, 10 Dec 2007 09:26:45 EDT http://www.dslreports.com/forum/remark,19595678 LottaMoxie : Incoming FAX to email can be obtained for free from various providers (like eFax, who I've used in the past). Yes one needs a new (virtual/provided) phone number to do that and yes, if you don't want to pay then your FAX number is not related to your regular phone number, but it's free.

My usage is so small (maybe 3 or 4 faxes a year, tops) that I'd rather use one of these other providers and get it for free.]]> http://www.dslreports.com/forum/remark,19595678 Mon, 10 Dec 2007 07:53:03 EDT http://www.dslreports.com/forum/remark,19594834 RockyBB :

said by dipswich :

Thus, a "listen for a fax" implementation that forces an immediate answer for every call on a voice-centric line is undesirable unless it is enabled only when expecting a FAX.

We haven't heard yet from VT if they send immediate answer supervision back to the originator if the call isn't a fax. Signaling does occur back and forth between carriers before you answer a call, of course. That's why you can know who is calling prior to picking up the phone.
--
"Teleblend has an agreement with the Assignee to solicit and support former SunRocket customers."]]> http://www.dslreports.com/forum/remark,19594834 Sun, 09 Dec 2007 23:46:52 EDT http://www.dslreports.com/forum/remark,19594580 dipswich :

said by NoVaVoiper :

Does anyone really bill by the call anymore?

After a small allotment, measured plans available in many areas bill per local call (not per minute). Of course, if you are billed by the minute (i.e. traditional long distance or pay-as-you-go VoIP), then you are also paying something per answered call.

Thus, a "listen for a fax" implementation that forces an immediate answer for every call on a voice-centric line is undesirable unless it is enabled only when expecting a FAX.]]> http://www.dslreports.com/forum/remark,19594580 Sun, 09 Dec 2007 22:50:21 EDT http://www.dslreports.com/forum/remark,19590741 NoVaVoiper : Does anyone really bill by the call anymore?]]> http://www.dslreports.com/forum/remark,19590741 Sun, 09 Dec 2007 10:14:53 EDT http://www.dslreports.com/forum/remark,19590650 Dougohio2 : $2-3/mo. which included 50 incoming & 50 outgoing per month? would work good for me . when are we rolling out something ? some free bata ?]]> http://www.dslreports.com/forum/remark,19590650 Sun, 09 Dec 2007 09:48:16 EDT http://www.dslreports.com/forum/remark,19588986 dipswich :

said by Cogdis :

Since this is voip, maybe they can "listen" for that sound without answering the call?

Nope. The audio path doesn't have to be completed until "answer supervision," and the originator isn't necessarily VoIP. Answer supervision triggers the billing as well, so there's no way to "listen" for CNG before completing the call.

It has to work like the old FAX switches (answers phone and sends simulated ring while it waits for a real party or detects a remote FAX). Then, the question is when does the processing let go-- immediately when voice is detected or after only a short delay after answer so only a direct-dial from a FAX machine works or never, processing during the entire call.

It's so much nicer with a second DID!]]> http://www.dslreports.com/forum/remark,19588986 Sat, 08 Dec 2007 21:38:03 EDT http://www.dslreports.com/forum/remark,19588254 Cogdis : I don't know if this is the tone it looks for, but I know that my fax machine starts making the "beep beep" tones as soon as the call is initiated-- that's before the call is answered and while the phone is ringing.

Since this is voip, maybe they can "listen" for that sound without answering the call?]]> http://www.dslreports.com/forum/remark,19588254 Sat, 08 Dec 2007 18:59:11 EDT http://www.dslreports.com/forum/remark,19587937 RockyBB :

said by TexasPlus :

If it can be totally, absolutely transparent to the existing voice calls fine. But this description sure sounds dicey to me.

Nuvio has been using this same technique for almost a year, with no issues. I have no idea if VT and Nuvio developed their own techniques independent of each other, of if both of them are deploying an algorithm developed and marketed by a 3rd party. Weekends are quiet, so PM me if you want a demo (of Nuvio's deployment, natch).
--
"Teleblend has an agreement with the Assignee to solicit and support former SunRocket customers."]]> http://www.dslreports.com/forum/remark,19587937 Sat, 08 Dec 2007 17:59:01 EDT http://www.dslreports.com/forum/remark,19587904 TexasPlus : Yes I understood what he was saying as a theory. What seem counter intuitive, is how without messing up voice calls they expect to answer the calling FAX, wait several seconds for the calling FAX to recognize that the line was answered, start sending handshake tones, then pass the call through to start ringing a voice phone.

If it can be totally, absolutely transparent to the existing voice calls fine. But this description sure sounds dicey to me.

Did a little more FAX research, what FAX standards allow the above described sequence?

Been reading this, but it's a lot to digest... »www.cedmagazine.com/tackling-fax···-ip.aspx
--
"The world is a book; those who do not travel read but a single page." -St. Augustine]]> http://www.dslreports.com/forum/remark,19587904 Sat, 08 Dec 2007 17:51:06 EDT http://www.dslreports.com/forum/remark,19586261 dcurrey : What he is trying to say is that VT does answer the phone first.

If no fax tones are heard it then passes the call on as normal. Then and only then does your VT line and cell phone actually ring.

If it is a fax the call does not continue onward. VT line and cell don't ring at all.]]> http://www.dslreports.com/forum/remark,19586261 Sat, 08 Dec 2007 11:48:27 EDT http://www.dslreports.com/forum/remark,19586225 TexasPlus :

said by N9MD :

said by TexasPlus :

It does not sound like it would work well for us SimRing users.

Not so! The VT server intercepts all incoming calls to the fax number you've been assigned -- whether it's your main VT#, a VT virtual #, or even an independent toll free#. The VT server then checks for the "fax interrogation" tones. If fax tones are not heard by the server, the incoming call is simply forwarded to whatever your usual call destination settings dictate -- home VoIP phone, VoiceMail, CallForwarding #. If fax tones are heard by the VT server, the incoming fax data is redirected to your Email or SMS device -- without ever reaching your home phone or simulring numbers.

What am I missing here?
The "FAX TONES" are not sent/generated/heard/whatever until AFTER the call is answered, so that the two FAX machines can setup their handshake. If I answer a simring call on my cell phone, and it turns out to be an incoming FAX that should be handled by a FAX machine in my home, what good has that done me? ;)
--
"The world is a book; those who do not travel read but a single page." -St. Augustine]]> http://www.dslreports.com/forum/remark,19586225 Sat, 08 Dec 2007 11:41:16 EDT http://www.dslreports.com/forum/remark,19583683 jw08 :

said by Nate425 :

it would be nice to have on that rare occasion when I needed to fax and just be able to pay whatever fee one time and be done with it.

+1 :)]]> http://www.dslreports.com/forum/remark,19583683 Fri, 07 Dec 2007 20:29:49 EDT http://www.dslreports.com/forum/remark,19583344 SteveLV702 : right now I pay $12.95 for vanity toll free number and unlimited incoming/outgoing faxes...]]> http://www.dslreports.com/forum/remark,19583344 Fri, 07 Dec 2007 19:28:46 EDT http://www.dslreports.com/forum/remark,19580078 tommy13v : If the system is designed the way it appears then yes that is what would happen.

That unfortunately is the way I handle it with my Asterisk servers.]]> http://www.dslreports.com/forum/remark,19580078 Fri, 07 Dec 2007 10:15:16 EDT http://www.dslreports.com/forum/remark,19579286 ODYSSEY : It would be nice to see pay-per-use with "X" amount free per month (something low like 3-5) incoming or outgoing, then afterwards a per fax cost (around a $0.50 - $1).

Then users could upgrade to different levels, if needed: light (25) $2.50, medium (100) $5, and power (400) $10, then add a per fax charge after the cap is reached.
--
All information expressed in this post is my opinion, and should not be regarded as a statement of fact.]]> http://www.dslreports.com/forum/remark,19579286 Fri, 07 Dec 2007 05:33:21 EDT http://www.dslreports.com/forum/remark,19578817 N9MD :

said by esojmc :

Does this mean that someone calling me will get charged for the call even if they hang up before I answer the call?

That's a very good question, esojmc. I suspect, but cannot guarantee, the answer is no. The VT server will pickup and analyze the call for a fax tone before actually connecting your call to either the fax server or your home phone. Possibly VTIain can tell us if the VT server sends out an "off hook" indication thereby creating a "charge" to the caller --- before the actual faxing or voice call begins.]]> http://www.dslreports.com/forum/remark,19578817 Fri, 07 Dec 2007 00:55:40 EDT http://www.dslreports.com/forum/remark,19578536 esojmc : Does this mean that someone calling me will get charged for the call even if they hang up before I answer the call?]]> http://www.dslreports.com/forum/remark,19578536 Thu, 06 Dec 2007 23:48:47 EDT http://www.dslreports.com/forum/remark,19578027 N9MD :

said by TexasPlus :

It does not sound like it would work well for us SimRing users.

Not so! The VT server intercepts all incoming calls to the fax number you've been assigned -- whether it's your main VT#, a VT virtual #, or even an independent toll free#. The VT server then checks for the "fax interrogation" tones. If fax tones are not heard by the server, the incoming call is simply forwarded to whatever your usual call destination settings dictate -- home VoIP phone, VoiceMail, CallForwarding #. If fax tones are heard by the VT server, the incoming fax data is redirected to your Email or SMS device -- without ever reaching your home phone or simulring numbers.]]> http://www.dslreports.com/forum/remark,19578027 Thu, 06 Dec 2007 22:15:35 EDT http://www.dslreports.com/forum/remark,19577003 MarkyD :

said by VTBrendan :

Hi,

Outbound is going to be included as well. Via file upload through the CP, as well as an email to fax gateway.

-Brendan

this feature, I will buy. can't wait!]]> http://www.dslreports.com/forum/remark,19577003 Thu, 06 Dec 2007 19:12:49 EDT http://www.dslreports.com/forum/remark,19576991 ac_crusade :

said by VTBrendan :

Hi,

Outgoing will be via file upload and email to fax.

How bout something like $2-3/mo. which included 50 incoming & 50 outgoing per month? That seems to be in line and/or cheaper than most current stand alone offerings.

-Brendan

That sounds like a really good idea. ]]> http://www.dslreports.com/forum/remark,19576991 Thu, 06 Dec 2007 19:11:36 EDT http://www.dslreports.com/forum/remark,19576396 mwf : I would be really interested in unlimited inbound. I do medical billing and have the offices fax me the charges. About 60 pages a day all told. And email-to-fax for outbound.]]> http://www.dslreports.com/forum/remark,19576396 Thu, 06 Dec 2007 17:24:48 EDT http://www.dslreports.com/forum/remark,19576126 chris123 : Would be nice if you had a blacklist option so people wouldn't get charged for fax spam as often.
--
see my SBC Review @ »Review of AT&T Midwest by chris123]]> http://www.dslreports.com/forum/remark,19576126 Thu, 06 Dec 2007 16:38:59 EDT http://www.dslreports.com/forum/remark,19576029 digger16309 : I rarely need to FAX outbound from home, maybe 4-5 times a year. I've been successful twice using ViaTalk as is.

I would pay $.75 to $1 per fax, a la carte, for the ability to do so. But I would not not incur an extra monthly charge for that ability.]]> http://www.dslreports.com/forum/remark,19576029 Thu, 06 Dec 2007 16:24:45 EDT http://www.dslreports.com/forum/remark,19574942 TexasPlus :

said by dipswich :

said by lesf :

Or would it ring here at my house and when
I picked up and your equipment detects the fax tone you
would redirect it then? Just wondering how you can
peer into and unanswered phone call to detect fax tone....

Great observation! That would require Viatalk to process for the CNG, presumably including *after* answering as is often the case for manually-sent FAXes.

The ATAs can detect FAX tones, but they either switch to G.711 codec for pass-through (unreliable best-effort) or T.38 (still requires a FAX machine on the ATA). I wasn't aware there was a FAX-detect redirect/reinvite to a different server.

It does not sound like it would work well for us SimRing users.
--
"The world is a book; those who do not travel read but a single page." -St. Augustine]]> http://www.dslreports.com/forum/remark,19574942 Thu, 06 Dec 2007 13:31:19 EDT http://www.dslreports.com/forum/remark,19574627 tommy13v : because when using it for a large scale operation it does not hold up very well.

Example: I was using it in an installation with 100 fax lines and when we would get to around 28-30 NVFax processes running it would stop working reliably with other faxes coming in. We eventually changed to using Hylafax and IAXmodem and have been happy ever since.]]> http://www.dslreports.com/forum/remark,19574627 Thu, 06 Dec 2007 12:34:45 EDT http://www.dslreports.com/forum/remark,19574577 RockyBB :

said by tommy13v :

I hope they are not going to use NVfaxdetect for this service.

OK, I'll be the straight man. Why should they not use NVfaxdetect for this service?
--
"Teleblend has an agreement with the Assignee to solicit and support former SunRocket customers."]]> http://www.dslreports.com/forum/remark,19574577 Thu, 06 Dec 2007 12:26:08 EDT http://www.dslreports.com/forum/remark,19574166 tommy13v : Essentially what they do is listen for a fax tone on the incoming call before sending it to your ATA to ring your phone. If a fax is detected it will go to the fax system.

I hope they are not going to use NVfaxdetect for this service.]]> http://www.dslreports.com/forum/remark,19574166 Thu, 06 Dec 2007 11:20:58 EDT http://www.dslreports.com/forum/remark,19574165 Nate425 : I'm not going to be your target demographic with this feature, but having an option to pay per fax rather than per month would help out a good bit. With my faxing once every 6 months (if that), I won't be using this feature, but it would be nice to have on that rare occasion when I needed to fax and just be able to pay whatever fee one time and be done with it.]]> http://www.dslreports.com/forum/remark,19574165 Thu, 06 Dec 2007 11:20:53 EDT http://www.dslreports.com/forum/remark,19574135 Nate425 :

said by koam :

Is each subscriber to the fax service going to get a separate fax number?

said by VTBrendan :

The setup we have does not require a virtual number - you will have an option in your control panel to enable the feature. Once its enabled, all faxes coming into your main VT line are detected and redirected to our fax to email system.

-Brendan

]]> http://www.dslreports.com/forum/remark,19574135 Thu, 06 Dec 2007 11:16:59 EDT http://www.dslreports.com/forum/remark,19573518 unknvoip :

said by RockyBB :


Most critical if charging for usage, at enrollment make customer check a box acknowledging that any received faxes -- including cover pages and unsolicited faxes -- will count toward usage with no adjustments.

This is a good point. This service would have to work with Custom Call Routing to prevent faxes from numbers you know to SPAM and blocked numbers.

I like your pricing model as well, but we all know the 'X or more pages' would have to be capped in some way. Depends on the definition d'jour of 'Unlimited'.]]> http://www.dslreports.com/forum/remark,19573518 Thu, 06 Dec 2007 09:19:20 EDT http://www.dslreports.com/forum/remark,19573472 iampedro : I agree 2 - 3 dollars per month would be sufficient if 50 in and 50 out be the # of faxes not the # of pages.]]> http://www.dslreports.com/forum/remark,19573472 Thu, 06 Dec 2007 09:09:34 EDT http://www.dslreports.com/forum/remark,19573365 koam : Is each subscriber to the fax service going to get a separate fax number?]]> http://www.dslreports.com/forum/remark,19573365 Thu, 06 Dec 2007 08:42:21 EDT http://www.dslreports.com/forum/remark,19573342 ptrowski :

said by koam :

said by VTBrendan :

Hi,

Outbound is going to be included as well. Via file upload through the CP, as well as an email to fax gateway.

-Brendan

then why have you announced it as "fax to email" ? fax is a 2-way street and you have labeled yours as a 1-way street that you have ot pay for and can be had for free from a professional provider.

on the inbound side, efax does it PERFECTLY every time and is FREE. read between those lines.

Will this work as well as ViaTalk voicemail works? I'm jus' sayin'.....

I'm just' sayin' you are getting ridiculous. If you want to complain there is a perfectly good rants forum. ]]> http://www.dslreports.com/forum/remark,19573342 Thu, 06 Dec 2007 08:36:19 EDT http://www.dslreports.com/forum/remark,19573047 dmolavi :

said by VTBrendan :

Hi,

We're going to be adding fax-to-email service in the very near future to our product line, primarily as an add-on to existing accounts.

What sort of pricing schemes do you guys find reasonable for such a service? Any specific features that you think should absolutely be included? What is your likelihood of taking advantage of such an offering at various price levels?

Thanks!

-Brendan

please make sure this is an opt-in (vs. opt-out) service, to prevent people from getting loads of "free vacations in florida" spam-faxes, and subsequently being charged for them.
--
Get your Gizmo Admin Passwords, Unlock Instructions, and How To use your Gizmo with other providers at Sunrocket Gizmo Administrator Passwords.
NukedGallery.net]]> http://www.dslreports.com/forum/remark,19573047 Thu, 06 Dec 2007 06:02:57 EDT http://www.dslreports.com/forum/remark,19573030 Russell_ : I'd be most interested in a some technical details as to how this is going to work for incoming. How does VT detect it's a fax call? If I do subscribe to the service, does it mean my calls are delayed until such analysis is done? If I don't subscribe to the service does it mean there will be no impact whatsoever on incoming calls - or will this feature be turned on for all customers for free initially as a marketing tool. I must admit I'm concerned about this causing instability on the server side. If I sound negative it's a result of several server side issues I've experienced in the 4 months I've had ViaTalk.
--
Russell]]> http://www.dslreports.com/forum/remark,19573030 Thu, 06 Dec 2007 05:48:46 EDT http://www.dslreports.com/forum/remark,19572188 RockyBB : I don't have a dog in this fight, but VT might consider the pricing model that Qwest (and probably others) uses for it's pay per use services. Assuming that VT can actually measure the usage -- have a modest cost per use, with a cap of $X. In this case, something like fixed cost of $0/month + 50¢/page up to $5/month. If someone uses 10 or more pages, their cost is capped at the $5 amount, if someone uses less than 10 pages, their cost is less than $5 ... light user happy, heavy user happy.

Most critical if charging for usage, at enrollment make customer check a box acknowledging that any received faxes -- including cover pages and unsolicited faxes -- will count toward usage with no adjustments.
--
"Teleblend has an agreement with the Assignee to solicit and support former SunRocket customers."]]> http://www.dslreports.com/forum/remark,19572188 Thu, 06 Dec 2007 00:11:05 EDT http://www.dslreports.com/forum/remark,19572091 unknvoip : I almost never feel the need to fax from home. I usually am able to scan or save a document as a pdf and Email them.

However, if I did need to send an occasional fax, a small per fax fee (no more than $0.50 or $1.00). An alternative would be a $2-$5 per month fee in any month where faxes were sent or received. The higher the fee, the higher the number of faxes that could be send/received.

Since I only send a few faxes a year, paying monthly every month would not be of value for me.]]> http://www.dslreports.com/forum/remark,19572091 Wed, 05 Dec 2007 23:52:51 EDT http://www.dslreports.com/forum/remark,19572084 joako :

said by VTBrendan :

Hi,

Incoming faxes will be delivered via email as a PDF, as well as available through the CP interface. SMS notification (and email) are both easy additions that we will make. The default DID for incoming will be your VT number. If someone wants an out of area number or a toll free number, they can order those for their account and they will work as well as the main number, however the goal is to keep the low level package cheap and affordable.

Outgoing will be via file upload and email to fax.

How bout something like $2-3/mo. which included 50 incoming & 50 outgoing per month? That seems to be in line and/or cheaper than most current stand alone offerings.

-Brendan

If that plan includes its own phone number I'll sign up right now.

It would be nice if you offer a selection of TIFF or PDF and have a Windows printer driver for outgoing faxing.
--
Am Heimcomputer sitz' ich hier, und programmier' die Zukunft mir]]> http://www.dslreports.com/forum/remark,19572084 Wed, 05 Dec 2007 23:51:32 EDT http://www.dslreports.com/forum/remark,19572049 koam :

said by VTBrendan :

Hi,

Outbound is going to be included as well. Via file upload through the CP, as well as an email to fax gateway.

-Brendan

then why have you announced it as "fax to email" ? fax is a 2-way street and you have labeled yours as a 1-way street that you have ot pay for and can be had for free from a professional provider.

on the inbound side, efax does it PERFECTLY every time and is FREE. read between those lines.

Will this work as well as ViaTalk voicemail works? I'm jus' sayin'.....
--
YOU can help reduce poverty, sustainably.
»www.kiva.org/lender/kenandart
]]> http://www.dslreports.com/forum/remark,19572049 Wed, 05 Dec 2007 23:41:33 EDT http://www.dslreports.com/forum/remark,19572009 anon : I hardly use faxing but 50 cents or a dollar a fax for me would be better than per month. Sort of the cost I would pay a kinko's etc. but without the drive. Then the varying monthly plans for real fax users. ]]> http://www.dslreports.com/forum/remark,19572009 Wed, 05 Dec 2007 23:31:59 EDT http://www.dslreports.com/forum/remark,19571978 bitsurfer : Any chance that you could port an existing paid j2.com number (formerly jfax.com, same company as efax.com) to a virtual number? I've had the number since 1999, and it would be nice to keep it.

As someone else mentioned, rather than a "virtual number" that rings on the main number, it would be great if you would offer an option of a second number that accepts fax (and optionally voicemail messages) only.]]> http://www.dslreports.com/forum/remark,19571978 Wed, 05 Dec 2007 23:26:26 EDT http://www.dslreports.com/forum/remark,19571863 N9MD : Here's an email I just received from vBuzzer (a Canadian VoIP provider) with whom I do not have an account.

-=-=-=-==-=
Vbuzzer extends free internet fax within US and Canada

November 26, 2007

Toronto, Canada - Vbuzzer today announced that Vbuzzer extends its offer of free faxing within US & Canada beyond December 31 2007. Vbuzzer users can continue to enjoy the free faxing by a few easy mouse clicks on Vbuzzer Messenger.

Sending faxes remains a useful mode of communicating for both business and consumer users. Many have found this inconvenient and a disconnected activity from their regular use of their computer for
almost everything else they do in this digital world. Fax rates have been high while telephone costs are dropping dramatically especially because of VOIP services.

Vbuzzer continues to evolve is powerful communications platform which offers text messaging, high quality, inexpensive VOIP and now Free Fax. Not just old fashioned Fax but a unique internet fax solution. Instead of the traditional paper-based Fax Vbuzzer allows a totally digital, integrated and manageable tool. Most importantly for Vbuzzer users worldwide when they need to send faxes to their friends, families, and business contacts in North America, they have a super tool for free

"We are very pleased to bring Vbuzzer's high quality service to so many people for free, and it is an excellent showcase of our continued commitment to providing a powerful communications platform to our customers worldwide," said Mr. Kamil Khan, Chairman of Softroute Corporation, "we will keep setting new standards for valuable and innovative products to internet users all over the world."

The free promotional offer may expire upon 30 days prior notice.
-=-=-=-==-=

And I am aware of one or two other VoIP providers that are working behind the scenes, expecting to offer fax-to-email and email-to-fax in the near future.]]> http://www.dslreports.com/forum/remark,19571863 Wed, 05 Dec 2007 23:04:09 EDT http://www.dslreports.com/forum/remark,19571661 anon : I don't know if you can do this, One thing that might be handy is if you made a program to interface our scanners with the viatalk email 2 fax service.]]> http://www.dslreports.com/forum/remark,19571661 Wed, 05 Dec 2007 22:30:35 EDT http://www.dslreports.com/forum/remark,19571640 anon : I would love a per fax cost, Even at a dollar or 2 for each fax. However I would also be willing to pay a small monthly fee of something like $3-$5 a month, depending on the amt of faxes allowed.

I however wouldn't use it myself if it were a monthly plus per fax fee.

All this is under the asumption that it is like you said 2 way fax2email or viceversa.]]> http://www.dslreports.com/forum/remark,19571640 Wed, 05 Dec 2007 22:28:08 EDT http://www.dslreports.com/forum/remark,19571456 Cogdis : I rarely fax, but could have use for this feature on occasion. I think a per fax option would be good idea for those of us who go months without faxing.

edit: maybe 25-50 cents per fax (kinkos charges 50 cents to fax).]]> http://www.dslreports.com/forum/remark,19571456 Wed, 05 Dec 2007 22:04:07 EDT http://www.dslreports.com/forum/remark,19571391 VTBrendan : Hi,

My understanding (I'll confirm tomm.) is that this is all server side, thus making the type of adapter irrelevant.

-Brendan]]> http://www.dslreports.com/forum/remark,19571391 Wed, 05 Dec 2007 21:54:33 EDT http://www.dslreports.com/forum/remark,19571371 xless : I'd do $2/mo for 50 faxes (not minutes or pages, 50 complete documents).

What are the chances this will work with BYOD customers, like me?]]> http://www.dslreports.com/forum/remark,19571371 Wed, 05 Dec 2007 21:51:13 EDT http://www.dslreports.com/forum/remark,19571106 NoVaVoiper : Brendan-
I would rethink the option of a pay-as-you-go plan if it's administratively feasible. I have an efax number and rarely need to fax out, but would pay up to $1 per fax for the convenience. It's so rare, though, that it's probably not worth $25 a year to me. I guess it just depends where you see diminishing returns.]]> http://www.dslreports.com/forum/remark,19571106 Wed, 05 Dec 2007 21:15:24 EDT http://www.dslreports.com/forum/remark,19570800 N9MD :

said by VTBrendan :

...
Outgoing will be via file upload and email to fax.

How bout something like $2-3/mo. which included 50 incoming & 50 outgoing per month? That seems to be in line and/or cheaper than most current stand alone offerings.

-Brendan

VT faxing in both directions is very enticing and the proposed monthly charge and allowances are rather generous for residential service. I personally might not want to give out my personal VT voice number for some nefarious people to see -- so I would opt for a separate local (or toll free) number for incoming faxes.

How would VT treat the charges for a separate fax DID (Local vs.TF)? VT currently ties a virtual number to the main DID -- that is, calls to a VT virtual number arrive on the main number and there is no independent Call Forwarding or Voice Mail. So do you really mean "virtual" with respect to a fax number -- or would there simply be a DID# that terminates at the VoIP Server and does the conversion to and transmission of email without ever disturbing :) my adapter.]]> http://www.dslreports.com/forum/remark,19570800 Wed, 05 Dec 2007 20:28:17 EDT http://www.dslreports.com/forum/remark,19570219 dipswich :

said by lesf :

Or would it ring here at my house and when
I picked up and your equipment detects the fax tone you
would redirect it then? Just wondering how you can
peer into and unanswered phone call to detect fax tone....

Great observation! That would require Viatalk to process for the CNG, presumably including *after* answering as is often the case for manually-sent FAXes.

The ATAs can detect FAX tones, but they either switch to G.711 codec for pass-through (unreliable best-effort) or T.38 (still requires a FAX machine on the ATA). I wasn't aware there was a FAX-detect redirect/reinvite to a different server.]]> http://www.dslreports.com/forum/remark,19570219 Wed, 05 Dec 2007 18:59:58 EDT http://www.dslreports.com/forum/remark,19570159 VTBrendan : Hi,

Outbound is going to be included as well. Via file upload through the CP, as well as an email to fax gateway.

-Brendan]]> http://www.dslreports.com/forum/remark,19570159 Wed, 05 Dec 2007 18:52:25 EDT http://www.dslreports.com/forum/remark,19570127 mogulman : Outbound is more important then inbound. There are free services for inbound.]]> http://www.dslreports.com/forum/remark,19570127 Wed, 05 Dec 2007 18:49:05 EDT http://www.dslreports.com/forum/remark,19570006 lesf :

I would be interested for sure....

I used free efax for a while until I accidentally
went beyond their 'free limit' and was told to
pay or lose my account. I am now using MaxEmail
and pay about $15 a year for basic service plus
extra for outbound faxes. Thats something that is
important to me as well. The ability to email or
import a word file or other format file and have it
sent out to another fax machine.

I didn't see any mention of being able to use this service
for outbound stuff as well so I assume its inbound only?

Still I like the idea of being able to use my normal
phone number for inbound fax.. that is great.

Brendan... you said you could snag these data calls
and redirect them on your end. But doesn't that mean
you would have to actually answer the call first to hear
the fax tone? Or would it ring here at my house and when
I picked up and your equipment detects the fax tone you
would redirect it then? Just wondering how you can
peer into and unanswered phone call to detect fax tone....]]> http://www.dslreports.com/forum/remark,19570006 Wed, 05 Dec 2007 18:32:34 EDT http://www.dslreports.com/forum/remark,19569986 dipswich :

said by VTBrendan :

How bout something like $2-3/mo. which included 50 incoming & 50 outgoing per month?

That's a fair price, especially for the number of allowed faxes (is that 50 faxes or 50 pages?).

But, I think that usage is well above casual/light/residential-typical. My point of comparison--
I'm using Vitelity's E-fax service (very good service, IMHO). With a dedicated toll-free number and my light use, I'm well below $4 a month. You are valuing a virtual local DID at $3.95/month, so that doesn't leave much room for FAX in a head-to-head.

Of course, we're all cheap b*st*rds here at BBR, so you're probably fine going a little above what we've searched out. A $2 add is at the upper end of what we'll endorse here, but it probably isn't that bad for the average convencience subscriber.

Giving away a free or 3 months is a great idea, and I'd be sure to upsell that virtual number with a FAX signup-- maybe $1 off if bundled with a fax-only virtual number (no dial tone/forwarding features).]]> http://www.dslreports.com/forum/remark,19569986 Wed, 05 Dec 2007 18:30:34 EDT http://www.dslreports.com/forum/remark,19569902 koam : I've had a free inbound efax account forever and receive my emails to my dedicated, free, fax number via efax. It just works.

Faxing out to email is not valuable as I can scan to email myself.

Faxing out to a fax machine is useful as some business want to receive faxes, not emails, of documents. I could fax out on my Sunrocket number for free, with no issues. I am disappointed that I cannot fax out on VT.

Am I not understanding something?
--
YOU can help reduce poverty, sustainably.
»www.kiva.org/lender/kenandart
]]> http://www.dslreports.com/forum/remark,19569902 Wed, 05 Dec 2007 18:15:08 EDT http://www.dslreports.com/forum/remark,19569854 Brian in MD : Definitely worth $2-3/month for me, as a lightweight user. For the heavier users though, I would hope you'll have more appealing pricing structures.]]> http://www.dslreports.com/forum/remark,19569854 Wed, 05 Dec 2007 18:06:50 EDT http://www.dslreports.com/forum/remark,19569816 VTBrendan : We're going to most likely offer a month or two of free trial period for people to give it a go and see if its worth it to them.

-Brendan]]> http://www.dslreports.com/forum/remark,19569816 Wed, 05 Dec 2007 18:00:42 EDT http://www.dslreports.com/forum/remark,19569807 chas3 : The free version of efax has been enough for me for 7 years now for incoming. Outgoing, while only 1 or 2 pages per week, it sometimes takes a retry or two using my VT line. (I am ordered to send 1 per week/custody.) It would be nice to improve outgoing reliability a bit, but I'm too cheap to spend extra on it. I did all I could with my fax machine, even adding the VT recommended DSL filters.

Based on my usage, perhaps allow a free teaser for people to try it; somewhat as advertising. Limited to a a few pages per month for free. That way, it can be listed as a free feature, but serious users would need to pay. And the few pages per month would give a try before upgrade feature built in. Besides, at this level of use, the faxes are still going thru your servers as ordinary phone calls anyway...sometimes as repeated retrys.]]> http://www.dslreports.com/forum/remark,19569807 Wed, 05 Dec 2007 17:59:37 EDT http://www.dslreports.com/forum/remark,19569682 Skyler_WA :

said by VTBrendan :

What is your likelihood of taking advantage of such an offering at various price levels?

I already have a free eFax.com account which works fine for the few faxes I receive, so the likelihood of me paying anything extra for your fax service is zero.]]> http://www.dslreports.com/forum/remark,19569682 Wed, 05 Dec 2007 17:39:59 EDT http://www.dslreports.com/forum/remark,19569612 CyberSultan :

said by VTBrendan :

Hi,

Incoming faxes will be delivered via email as a PDF, as well as available through the CP interface. SMS notification (and email) are both easy additions that we will make. The default DID for incoming will be your VT number. If someone wants an out of area number or a toll free number, they can order those for their account and they will work as well as the main number, however the goal is to keep the low level package cheap and affordable.

Outgoing will be via file upload and email to fax.

How bout something like $2-3/mo. which included 50 incoming & 50 outgoing per month? That seems to be in line and/or cheaper than most current stand alone offerings.

-Brendan

$1.99 sounds good to me. :) ;)]]> http://www.dslreports.com/forum/remark,19569612 Wed, 05 Dec 2007 17:27:28 EDT http://www.dslreports.com/forum/remark,19569593 td100776 :

said by VTBrendan :

How bout something like $2-3/mo. which included 50 incoming & 50 outgoing per month? That seems to be in line and/or cheaper than most current stand alone offerings.

-Brendan

This sounds perfect for me, right now i pay $30/yr for 150 total faxes.]]> http://www.dslreports.com/forum/remark,19569593 Wed, 05 Dec 2007 17:24:12 EDT http://www.dslreports.com/forum/remark,19569570 VTBrendan : Hi,

Incoming faxes will be delivered via email as a PDF, as well as available through the CP interface. SMS notification (and email) are both easy additions that we will make. The default DID for incoming will be your VT number. If someone wants an out of area number or a toll free number, they can order those for their account and they will work as well as the main number, however the goal is to keep the low level package cheap and affordable.

Outgoing will be via file upload and email to fax.

How bout something like $2-3/mo. which included 50 incoming & 50 outgoing per month? That seems to be in line and/or cheaper than most current stand alone offerings.

-Brendan]]> http://www.dslreports.com/forum/remark,19569570 Wed, 05 Dec 2007 17:20:28 EDT http://www.dslreports.com/forum/remark,19569477 N9MD : Brendan -- off the top of my head --

Fax to Email Service

Technical Issues include
• File type for incoming Faxes? TIF, PDF, DOC. File size (which varies with the different formats) may be important to some folks.
• SMS capability for Text Beepers as well as Emails?
• Incoming on ViaTalk Local DIDs or TollFree #s (or both)?

Outgoing Faxes
• Capability for outgoing Faxes (T.30/T.38) -- currently hit or miss? (I know, I know. -- It's VoIP not FoIP!)
• Capability for Email-to-Fax outgoing service thru VT?

Considerations for Fax Service Pricing
• Free incoming fax services already exist (J2 Fax, eFax, K7.net, etc.) -- although these do not generally provide DIDs in the customer's rate center.
• You may need multiple pricing models/tiers.
• Folks with residential VT accounts tend to have only occsional use for incoming or outgoing faxes -- suggesting a per fax charge (with or without a small monthly maintenance fee) -- I would consider at most a $1.95 monthly fee, just to "hold" the VT Fax DID -- with a per page fee of at most 2.5¢ (at or just above the per minute charges by most providers for pay as you go incoming VoIP calls). For "bargain-hunting" homeowners, they are very price sensitive and would be scared off by a perception of "high" prices.
• Small/Home Business customers -- using Residential VT accounts --might want an "unlimited" monthly/annual Fax plan. They might be willing to pay anywhere from $4 to $10 dollars for an unlimited monthly plan -- but keep in mind that in the business world (even small business) it is not a big deal for a company to post a Washington State (k7) or Massachusetts (eFax) or Pennsylvania (J2 Fax) phone number because business people have no problem faxing to distant area codes.
• Large Business customers would fall into a different category -- for which I don't have enough savvy to make a recommendation for pricing (although RockyBB might have some good ideas in this area). But given that only 1% of folks who posted in the BBR's good, bad, ugly area indicated business use for VT, I don't think "Big Business" is a major concern.]]> http://www.dslreports.com/forum/remark,19569477 Wed, 05 Dec 2007 17:04:34 EDT http://www.dslreports.com/forum/remark,19569422 taylor2767 : I would agree to a per fax cost for those of us who only ocassionally receive faxes.]]> http://www.dslreports.com/forum/remark,19569422 Wed, 05 Dec 2007 16:54:55 EDT http://www.dslreports.com/forum/remark,19569406 VTBrendan : We're looking at it this way...

For the occasional faxer, a 2nd number is not necessarily something they would need or want if it would in fact increase the cost of the plan.

For a business, if a 2nd number is necessary, the $4 for the number most likely wouldn't be a show-stopping fee.

-Brendan]]> http://www.dslreports.com/forum/remark,19569406 Wed, 05 Dec 2007 16:52:22 EDT http://www.dslreports.com/forum/remark,19569325 CyberSultan :

said by dipswich :

I assume blacklisting, for when I'm not shopping for Disney vacations, works with incoming FAX, too.

I would assume that incoming fax calls would also be affected appropriately by the custom call routing feature of the VT service. I would want to avoid paying for faxes from spammers.]]> http://www.dslreports.com/forum/remark,19569325 Wed, 05 Dec 2007 16:38:32 EDT http://www.dslreports.com/forum/remark,19569295 Boolah : It would seem to make more sense to get a CallCentric DID for $1.95/month + $2.37 E911 fee and $0.015/min. The Fax Reception feature is free with all of their accounts. If you presume that you can receive one page in one minute, you could receive 45 pages per month, have your own DID and pay the E911 fee for $5.00/month.]]> http://www.dslreports.com/forum/remark,19569295 Wed, 05 Dec 2007 16:34:36 EDT http://www.dslreports.com/forum/remark,19569292 dipswich : For a breakage-based monthly fee, $1.95 would be my limit.

For the truly occasional recipient, a few months of a fee makes it a rather expensive convenience option. As a compromise, maybe a minimum fee in months when a fax is received is an option? That, in conjunction with an "approved senders" list could keep it affordable.

I assume blacklisting, for when I'm not shopping for Disney vacations, works with incoming FAX, too.]]> http://www.dslreports.com/forum/remark,19569292 Wed, 05 Dec 2007 16:34:05 EDT http://www.dslreports.com/forum/remark,19569216 VTBrendan : Currently, we're leaning towards a small monthly charge (few bucks) that includes X number of faxes, and then allow upgrades from there.

-Brendan]]> http://www.dslreports.com/forum/remark,19569216 Wed, 05 Dec 2007 16:20:52 EDT http://www.dslreports.com/forum/remark,19569215 td100776 : I currently use Trustfax from Comodo, maybe their pricing options will give an idea of what people are willing to pay for this type of service.

»www.trustfax.com/index.asp]]> http://www.dslreports.com/forum/remark,19569215 Wed, 05 Dec 2007 16:20:46 EDT http://www.dslreports.com/forum/remark,19569210 VTBrendan : Hi,

This will work with our Virtual Numbers as well, so if you didn't want to publish your main number as a fax number, you can simply add a V-Number and publish that instead. The difference in could would be that of adding a V-Number. We're doing it this way to keep overhead as low as possible, as we want this to be a cheap enough solution that its viable for home users w/light usage, as well as the more obvious target of business customers.

-Brendan]]> http://www.dslreports.com/forum/remark,19569210 Wed, 05 Dec 2007 16:19:46 EDT http://www.dslreports.com/forum/remark,19569206 dcurrey :

said by VTBrendan :

The setup we have does not require a virtual number - you will have an option in your control panel to enable the feature. Once its enabled, all faxes coming into your main VT line are detected and redirected to our fax to email system.

-Brendan

Thats pretty cool. Was wondering how you would be able to do it without adding a number thus requiring at least a minimum monthly charge.

Guess my per fax price would work. Think it would be easier to sell them in blocks in advance instead of billing 1 at a time.]]> http://www.dslreports.com/forum/remark,19569206 Wed, 05 Dec 2007 16:19:20 EDT http://www.dslreports.com/forum/remark,19569182 dipswich :

said by VTBrendan :

...all faxes coming into your main VT line are detected and redirected to our fax to email system.

That's elegant. I would still want the option to add it as a virtual number only (or selected numbers only) so that I don't have to publish a main number as a FAX line. I'm not willing to risk the possible annoyances with publishing a main number as a FAX number.]]> http://www.dslreports.com/forum/remark,19569182 Wed, 05 Dec 2007 16:15:48 EDT http://www.dslreports.com/forum/remark,19569155 VTBrendan : The setup we have does not require a virtual number - you will have an option in your control panel to enable the feature. Once its enabled, all faxes coming into your main VT line are detected and redirected to our fax to email system.

-Brendan]]> http://www.dslreports.com/forum/remark,19569155 Wed, 05 Dec 2007 16:10:45 EDT http://www.dslreports.com/forum/remark,19569147 PHTP15 : I would be prepared to pay for individual faxes but can imagine that those with greater need would want a monthly fee. A fee of 10 to 15 cents per page would be reasonable to me. If you need to have flat rates, I suggest that they should be tiered for various volume levels. A low end of $3 a month would be acceptable to me.]]> http://www.dslreports.com/forum/remark,19569147 Wed, 05 Dec 2007 16:09:43 EDT http://www.dslreports.com/forum/remark,19569097 dipswich : I'll throw out $3.95/mo for the virtual number (to match regular virtual number pricing) + options for either <= $0.05/min (per-use) or $4-$8/mo (flat-rate) to cover the value-add from using the service.

Receiving a fax and delivering to an email address configured in the control panel is the "absolute." Along with the same privacies expected with voicemail (i.e. staff can't open FAXes).

Other niceties--
Hold on Viatalk server for up to 14 to 30 days in case of "email gone bad."

Option to only send a link or voicemail. User visits control panel to choose real-time delivery method (email it, download it, FAX to another number).

The reciprocal email-to-fax service, or at a minimum, a method to upload a document via the control panel, billed at per-minute rate similar to incoming.

edit: lost a "less than" (<) symbol in original]]> http://www.dslreports.com/forum/remark,19569097 Wed, 05 Dec 2007 16:01:03 EDT http://www.dslreports.com/forum/remark,19568982 RockyBB : PM sent]]> http://www.dslreports.com/forum/remark,19568982 Wed, 05 Dec 2007 15:39:41 EDT http://www.dslreports.com/forum/remark,19568893 dcurrey : A price per fax type deal. Very rarely need it so a monthly service plan wouldn't be very useful to me.]]> http://www.dslreports.com/forum/remark,19568893 Wed, 05 Dec 2007 15:26:55 EDT http://www.dslreports.com/forum/remark,19568875 VTBrendan : Hi,

We're going to be adding fax-to-email service in the very near future to our product line, primarily as an add-on to existing accounts.

What sort of pricing schemes do you guys find reasonable for such a service? Any specific features that you think should absolutely be included? What is your likelihood of taking advantage of such an offering at various price levels?

Thanks!

-Brendan]]> http://www.dslreports.com/forum/remark,19568875 Wed, 05 Dec 2007 15:24:05 EDT