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DSL12steps

join:2001-12-24

Outside tech opinion.

Dry loops= job security. I love them, it gives me something to fix again. Most customers don't have a clue as to what to do after they order a dry pair. Then we have to go out and swing the inside wiring to the new pair in the NID. Thank you that'll be $60 on your next bill. Of course most of us conveniently forget to bill for the visit.

I'm looking forward to the "stolen pair" fiasco of late 1999/early 2000 years.


SkyBlue9

join:2007-03-31

3 edits


Dennis
Premium,Mod
join:2001-01-26
Algonquin, IL
kudos:5
You right.

How dare he travel to a customers site (who called AT&T).

Perform a service that they obviously don't know how to do.

Expect payment for rendering a service.

What a jerk!

Seriously, you can have your opinion,but don't go ripping on somebody for no reason like that. A gun isn't held to people's heads to call and ask for a truck roll, and guess what...Joe Blow Customer might not actually know what the f**K a NID/MPOE is like you do, or how to split the pair. That's why you see speaker wire, and electrical tape in there sometimes....and then they wonder why they hear the ESPN radio station, and get horrible speeds.
--
My Blog. Because I desperately need the acknowledgement of others.

Mainegirl and my Beer Review's


SkyBlue9

join:2007-03-31

3 edits

Matthew
Premium,VIP
join:2001-08-03
Emmett, ID

1 edit
reply to SkyBlue9
Say Good Night Gracie.
Expand your moderator at work