How dare he travel to a customers site (who called AT&T).
Perform a service that they obviously don't know how to do.
Expect payment for rendering a service.
What a jerk!
Seriously, you can have your opinion,but don't go ripping on somebody for no reason like that. A gun isn't held to people's heads to call and ask for a truck roll, and guess what...Joe Blow Customer might not actually know what the f**K a NID/MPOE is like you do, or how to split the pair. That's why you see speaker wire, and electrical tape in there sometimes....and then they wonder why they hear the ESPN radio station, and get horrible speeds.--
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