Comcast says no HD boxes until possibly February??? in Comcast Cable TV http://www.dslreports.com/forum/r19582473 en Thu, 21 Aug 2008 16:59:50 EDT Thu, 21 Aug 2008 16:59:50 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19940083 PaulHikeS2 :
said by tdance :

Boy, are you lucky! You can have my box as I am moving. I am turning it in tomorrow!!The HDTV reception is non-existent, we have the full package and to put it best "It SUCKS" Can't watch a movie or just about any program without it constantly breaking up or the famous screen notice "This channel will be available shortly" You'll die before it is available. Comcast has serious problems, don't know if it is the box or just maybe their bandwidth due to the HD. Right now I don't care as I will cancel and move....Forget TIVO too!!
Usually, the problem you are referring to only affects one customer at a time. When it does, it's usually not the box. Without proper test equipment, there's no way to tell if the problem is outside (Comcast's problem), or inside the house (your problem). You don't indicate any attempt to fix the problem, so I'm not sure if this is simply a rant, but normally this problem is neither the box nor the bandwidth.
--
Jay: What the @#$% is the internet???]]> http://www.dslreports.com/forum/remark,19940083 Tue, 05 Feb 2008 16:32:33 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19938092 bicker : One of the most common causes of the problems you mentioned is poor wiring, either from the head-end to your home, or within your home. As you said, you don't care anymore, since you're moving. Good luck in your next home.]]> http://www.dslreports.com/forum/remark,19938092 Tue, 05 Feb 2008 10:59:19 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19937890 anon : Boy, are you lucky! You can have my box as I am moving. I am turning it in tomorrow!!The HDTV reception is non-existent, we have the full package and to put it best "It SUCKS" Can't watch a movie or just about any program without it constantly breaking up or the famous screen notice "This channel will be available shortly" You'll die before it is available. Comcast has serious problems, don't know if it is the box or just maybe their bandwidth due to the HD. Right now I don't care as I will cancel and move....Forget TIVO too!!]]> http://www.dslreports.com/forum/remark,19937890 Tue, 05 Feb 2008 10:28:53 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19852729 helter : per their FAQ, item #1

»www.samsung.com/us/support/faqs/···N-T4665F

Only 2006 Tv's were manufactured with cablecard slots, in 2007 they gave them up.

The user guide indicates it can pick up unencrypted digital channels, so basic should get him local HD channels then, he'll have to wait for ESPN/HBO/Discover/etc though.]]> http://www.dslreports.com/forum/remark,19852729 Tue, 22 Jan 2008 13:43:59 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19850754 cypherstream : My TV supports the following resolutions Samsung HP-T4254 Plasma 42"

Component (Red/Green/Blue)
480i
480p
720p
1080i

HDMI (or DVI to HDMI adapter)
480p
720p
1080i

VGA
1024x768
800x600
640x480]]> http://www.dslreports.com/forum/remark,19850754 Tue, 22 Jan 2008 07:21:40 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19850743 bicker : True, though fishing cable is beyond what most of us attempt to do. Generally, the most common problem I see with this sort of thing involved HDCP handshake problems, which happens only with HDMI.]]> http://www.dslreports.com/forum/remark,19850743 Tue, 22 Jan 2008 07:18:24 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19850717 schja01 :
said by bicker See Profile :

That's my experience as well. Component and HDMI are most often mostly comparable in most every way, video-wise.
It's a lot easier to fish a HDMI cable up through a wall than a bulky component bundle.]]> http://www.dslreports.com/forum/remark,19850717 Tue, 22 Jan 2008 07:01:02 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19850611 bicker : That's my experience as well. Component and HDMI are most often mostly comparable in most every way, video-wise.]]> http://www.dslreports.com/forum/remark,19850611 Tue, 22 Jan 2008 05:40:58 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19850235 Pictor Guy :
said by PGHammer See Profile :

Depends on what the receiver end wants. Also, most STBs won't output anything greater than 480p over companent (worse, even if the STB will do it, quite a few TVs have issue with greater-than-480p over component, especially lower-priced HDTVs). For this reason, for STBs, I prefer HDMI over component (but CableCARD, if the TV supports it, over HDMI, due to differences between the scalers in the TV and STB; usually, the TV has the better scaler).
I have yet to run into a TV that will only do 480p over component. The same goes for STBs. Especially if either has HDMI as an option. The cap on component is generally 1080i and for some TVs it is 720p, although component can carry 1080p I don't think I've ever seen it in use on commercial TVs. Even my more than 9 year old Panny HDTV supports 1080i over component and it has only one option for HD input. ]]> http://www.dslreports.com/forum/remark,19850235 Tue, 22 Jan 2008 01:16:02 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19847971 PGHammer : Depends on what the receiver end wants. Also, most STBs won't output anything greater than 480p over companent (worse, even if the STB will do it, quite a few TVs have issue with greater-than-480p over component, especially lower-priced HDTVs). For this reason, for STBs, I prefer HDMI over component (but CableCARD, if the TV supports it, over HDMI, due to differences between the scalers in the TV and STB; usually, the TV has the better scaler).]]> http://www.dslreports.com/forum/remark,19847971 Mon, 21 Jan 2008 18:56:16 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19834531 bicker : Comcast is under no obligation to supply HDMI cables -- not every area does. IMHO, the component cable work just as well, if not better.]]> http://www.dslreports.com/forum/remark,19834531 Sat, 19 Jan 2008 14:24:56 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19834179 TurboDan :
said by cypherstream See Profile :

No they cost $5-15 for 6 footer.

»www.monoprice.com
Cables at stores like BB and CC are the biggest scam going. A couple times, I've told people looking at cables to go to Monoprice, eHDMI or other sites to get them. One time, a sales guy got visibly angry at me.

Don't like it? Don't gouge customers.]]> http://www.dslreports.com/forum/remark,19834179 Sat, 19 Jan 2008 13:16:22 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19833942 cypherstream : No they cost $5-15 for 6 footer.

»www.monoprice.com]]> http://www.dslreports.com/forum/remark,19833942 Sat, 19 Jan 2008 12:32:47 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19833882 anon : Just picked up hd box however they did not have any hdmi cables and told me they are back ordered but that I should buy one. They cost $60 to $80 for a 6 footer. They should supply them but you know Comcast. Mike]]> http://www.dslreports.com/forum/remark,19833882 Sat, 19 Jan 2008 12:20:34 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19783714 Richie61 : So what can I get with just a QAM tuner on COMCAST in Jacksonville, Fl??? Can I get all the Locals in HD?]]> http://www.dslreports.com/forum/remark,19783714 Fri, 11 Jan 2008 19:36:32 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19781980 rob316 : 6 months, I have 3 other tv's hooked up to comcast and also a Triple Play subscriber , so they hooked me up.]]> http://www.dslreports.com/forum/remark,19781980 Fri, 11 Jan 2008 15:11:00 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19776838 sansri88 : Are you getting free DVR service for 3 months? For the inconvenience, Comcast gave me DVR free for 3 months.]]> http://www.dslreports.com/forum/remark,19776838 Thu, 10 Jan 2008 18:26:48 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19774908 rob316 : Just an update Comcast came this morning and swapped out the DCH 3200 with a DCH 3416. I was having an issue with Cartoon network and a couple other channels not coming in like SCi-Fi. Well everything worked out the bix is great and all channles come in.]]> http://www.dslreports.com/forum/remark,19774908 Thu, 10 Jan 2008 13:37:14 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19699825 rob316 : Thanks for the heads up Sansri, I called Comcast on the Dec 27th and will be receiving the DCH3200 box for my son's new Westinghouse on Jan 3rd via UPS.

Rob]]> http://www.dslreports.com/forum/remark,19699825 Fri, 28 Dec 2007 17:43:59 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19625000 sansri88 : Alright, my dad couldn't wait so I called them back again. The lady on the phone said they could ship the box directly to me, so I ordered it. $9.99 for shipping, getting the DCH3200. 3-5 business day shipping. Woot!]]> http://www.dslreports.com/forum/remark,19625000 Fri, 14 Dec 2007 18:58:52 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19624580 sansri88 : I called them up again, they said I have to have a service call to get that box installed?!?!?? I'll drop by the Union office tomorrow morning and see.]]> http://www.dslreports.com/forum/remark,19624580 Fri, 14 Dec 2007 17:49:00 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19623846 anon : I just picked up a HD box from the Union, NJ office. They just got 4 crates of them in today.]]> http://www.dslreports.com/forum/remark,19623846 Fri, 14 Dec 2007 15:59:32 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19619621 sansri88 : Alright so I guess I'm taking a road trip on Tuesday and I'm going to visit my Avenel office and the Union office to get one. I called em up today and both were out of stock, they both said Tuesday come and see.]]> http://www.dslreports.com/forum/remark,19619621 Thu, 13 Dec 2007 21:37:26 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19619453 rawboard : Well good news. On Tuesday I found out that I can indeed goto other local offices. I don't know why the lady at the woodbury office said I couldn't. So ofcoarse I decided to check out other comcast offices. Luck was on myside, because apparently Tuesday is the day of the week the comcast offices around here get there stuff.

So I went to a pitman office. Really nice lady there. She tells me, her delivery just got there 10 minutes ago, and altough she ordered 10 HD boxes, they only got one. So I got the one and only box fopr the week potman NJ was getting. Still I needed another. Went to the franklinville office. This lady was not so nice. I think they also got some HD boxes, but she after she found out I wasn't from that serving area, she told me no. I then went to the turnersville office. They did have some HD boxes, but were on a waiting list, so i couldn't get them. However I ended up getting the DVR box there.

BTW, according to the lady in the pitman office, the DVR boxes are in short supply too. She didn't have any delivered (which is why I didn't get one there)]]> http://www.dslreports.com/forum/remark,19619453 Thu, 13 Dec 2007 21:07:01 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19618713 Joedub : this happens every year around x-mas and it is hard to judge how many every office will need based on the growing popularity of HD.]]> http://www.dslreports.com/forum/remark,19618713 Thu, 13 Dec 2007 18:53:50 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19618641 sansri88 : I called Comcast up again, the CSR called up the Union and Avenel offices for me, no HD boxes in stock. He did say that they were going out fast, and that I should check in periodically to see if any new stock came in.

On another note, the guy did look to see if any new HD channels were on the map, no luck. He saw Comcast NW NJ with all the goodies, and he speculated that we would see new HD being added in the next 6 months :uhh:
--
Sriram Satish
Teen Tech Enthusiast
"Al Gore is the only president to win an election but never serve in office."
Join »Team Helix and »Team Discovery]]> http://www.dslreports.com/forum/remark,19618641 Thu, 13 Dec 2007 18:44:43 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19599604 Meester_Serg : Hd onlly boxes are indeed in short supply locally , however many Comcast markets DO offer direct ship HD boxes. Please inquire in your local area and see if this is an option for you. :)]]> http://www.dslreports.com/forum/remark,19599604 Mon, 10 Dec 2007 19:37:59 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19599427 sansri88 : I actually called today to find out if my office has the DCH cable boxes, they said on the phone no, and call back tomorrow. Does that mean they get shipments on Tuesdays?]]> http://www.dslreports.com/forum/remark,19599427 Mon, 10 Dec 2007 19:10:02 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19599200 jwhite4 : No. Just wanted to let others know that not every market has the shortage.

Isn't all of Comcast 'COMCAST'? If so, if an office in Jersey runs low on equipment, can't they get it from another office?

Jeff]]> http://www.dslreports.com/forum/remark,19599200 Mon, 10 Dec 2007 18:34:11 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19598320 bicker : So are you just rubbing salt in rawboard's wounds or what? :)]]> http://www.dslreports.com/forum/remark,19598320 Mon, 10 Dec 2007 16:04:34 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19597230 jwhite4 : Not wanting to wait until the pre-Christmas rush, I went to my local office (NE Philly one) last Sat to pickup an HD & HD-DVR boxes. Got there around 9am (open at 8am), walked right up to a waiting attendant. No problems getting the 2 boxes (both the new DCH boxes). Unlike ~3 weeks ago when my father got his HD box, no question of, "Do you want hdmi or component cables?", she just gave me 2 hdmi cables (which is what I wanted anyway).

I'll be going back after Christmas to return the old boxes, I'll have to remember to ask what the box inventory levels are then.

Jeff]]> http://www.dslreports.com/forum/remark,19597230 Mon, 10 Dec 2007 13:01:38 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19590372 impulse101 : he probably doesn't understand anything you said.]]> http://www.dslreports.com/forum/remark,19590372 Sun, 09 Dec 2007 07:43:57 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19585892 celeritypc : How about this: if the tvs have QAM tuners, hook up the cable directly and scan. You will get at least the OTA channels that your system carries in HD plus perhaps some other ones (anything carried in the clear). Once the boxes become available, you can then get one. I am also assuming that based on where you are, your system is SA, not Motorola. Not that it makes a difference as I am sure both companies are having a hard time keeping up with orders from the cable companies.]]> http://www.dslreports.com/forum/remark,19585892 Sat, 08 Dec 2007 10:18:01 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19585859 Rick : Not sure how or if it would work but you might try calling 1800comcast and scheduling a tech to bring them out to you.

There probably would be a modest one time fee similar to a delivery type fee but they may have access to boxes that the retail locations don't have.

If you're getting hd it wouldn't hurt to have them check your outlet signal levels anyway. I recently had hd installed (both a hddvr and hd non dvr box and the picture in one room wasn't really up to par. They replaced the splitter and coax to that room and it was much better.

Can't say what it is in your area but in this one the fee is about 24.95 or so i think.

Considering I just paid my car mechanic 89.00 bucks an hour yesterday.that seems like a real bargain.

Anyways..might be worth a shot. I'd have to think their techs have their own supply of these.]]> http://www.dslreports.com/forum/remark,19585859 Sat, 08 Dec 2007 10:11:08 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19585826 dishrich : Damm, it's funny seeing that you guys can get HD (non-DVR) boxes AT ALL. Insight here ONLY offers HD DVR boxes & has NEVER offered non-DVR HD boxes - if you want an HD box from Insight, you're gonna take DVR. ]]> http://www.dslreports.com/forum/remark,19585826 Sat, 08 Dec 2007 10:00:46 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19585533 owlyn : I agree with the others- get the DVR box. It is HD, and it is what you will ultimately want anyway. Once you have one, you'll never go back.]]> http://www.dslreports.com/forum/remark,19585533 Sat, 08 Dec 2007 07:55:21 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19585391 TD Nickell : I picked up two HD boxes about two weeks ago here in the Seattle market!
I had to wait in line for almost an hour,because everyone else was doing the same thing.
That also could be the reason for the rental price.
It was only $6.50 for the first HD STB,but $11.90 for the second! :)]]> http://www.dslreports.com/forum/remark,19585391 Sat, 08 Dec 2007 05:41:11 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19585096 fiberguy : HDTV has been "the hot seller" for the last couple of years at this time.. It's not necessarily comcast's fault that there are no boxes... they don't make them, just buy them from Motorola.

Also.. if you want HD now, then you should take a DVR for the time being. What you'd be out is about $15 to $20 until February until you can swap for a regular HD.. you don't have to keep the DVR for ever but it would at least get you through the time being.

Lied to? I wouldn't say "comcast" is lying to you.. when boxes are short, there is no "official" receiving date. You are simply being given the answer that the rep 'hears' in passing.. again, there is no official bulletin that goes out, usually, that says "boxes will arrive..."

Each year, about this time, you can pretty much count on HD shortages..

Additionally.. if they are advertising an HD box for the triple play sign up, they could have budgeted 20% extra boxes for the promo and the promotion could take off 10 fold..

Take the DVR for now and swap when they come in. It won't set you back much or you'll likely have to wait a while longer for one.

(another way to look at it is.. when you go into a store, and something is advertised, do they always have an ample supply for everyone? .. answer,.. no. It happens)]]> http://www.dslreports.com/forum/remark,19585096 Sat, 08 Dec 2007 02:08:10 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19583594 Travelfan1 : I quickly glanced into the user manual and it indeed doesn't appear to have a cablecard entry:

»www.samsung.com/us/support/downl···&vType=R]]> http://www.dslreports.com/forum/remark,19583594 Fri, 07 Dec 2007 20:14:09 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19583205 jwhite4 : Anyone go to the NE Phila office recently? I was going to go the weekend before Christmas to get 2 HD boxes, I'm wondering if maybe I should eat the half a month extra cost to make sure I have them.

My father was there the Sat after Thanksgiving, no problem getting as box then.

Jeff]]> http://www.dslreports.com/forum/remark,19583205 Fri, 07 Dec 2007 19:05:36 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19582719 bicker : These boxes are apparently in short supply. Rest assured, they'd surely love to start charging you for them.

You can always purchase a TiVo...]]> http://www.dslreports.com/forum/remark,19582719 Fri, 07 Dec 2007 17:28:29 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19582635 rawboard : No cablecard (atleast I don't think) This is the tv i'm getting
»www.amazon.com/Samsung-LNT4665F-···?ie=UTF8

Would prefer not to have to pay more for a tivo box.]]> http://www.dslreports.com/forum/remark,19582635 Fri, 07 Dec 2007 17:14:13 EDT Re: Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19582489 cypherstream : Does your TV have a cable card slot? Are they possibly offering cable cards? Would you be opposed to getting a Tivo HD and having cable cards installed? ]]> http://www.dslreports.com/forum/remark,19582489 Fri, 07 Dec 2007 16:53:55 EDT Comcast says no HD boxes until possibly February??? http://www.dslreports.com/forum/remark,19582473 rawboard : Hi everyone. I have a bit of a problem. Like many Americans, this holiday season, I finnally decided to get a HDTV. Two infact.

So about a week ago, I figure I better get the HDTV box right away, so it would be here when the TV comes. So I go in to my local comcast office in Woodbury NJ. Lady says they don't have any, I can't goto another office to get one, but another shipment will be in tommorow between 11:00 and noon. So I come back the next day, the same lady says there was a delay, come again tommorow. I hear other angry customers saying things such as this is the 5th time they have come here, ect. So I wasn't expecting much the next day when I went in again right at 11:00AM. This time the lady says its still delayed, but this time wrote down my name, address, and phone number( on a notepad). I was now on a list, with about 6 names infront. She said she would just call me when they come in.

With 6 names infront of me, I figured I would get a call as soon as the first shipment of boxes het there. However day after day went by, and nothing. I figured the list was just BS at this point (given she wrote it on a notepad, not down on a computer or anything), so I called up comcast. This is when comcast tells me the hd box is on backorder, and it could be as far away as February before I can get one.

So is this just BS? How can comcast be so behind knowing HDTV's was gonna be the hot seller this season? Why is comcast advertising a free HD box for triple play sign ups, if they don't have any?

I feel i'm getting lied too, since I haven't seen any other talk on several forums about there being no hd boxes, and the lady at my comcast office the other day said they were awaiting a delivery.

So does anyone know whats going on, and if there is anyway I can get an HDTV box ASAP???]]> http://www.dslreports.com/forum/remark,19582473 Fri, 07 Dec 2007 16:51:24 EDT