I just have two simple questions but I cannot get anyone from CavTel support to answer them. I emailed twice and waited about a month. Nothing. Then I tried telphoning and waited over 20 min. the first time and over 30 min. the second time but nobody ever came on the line. I also tried the online chat but that is also useless.
So here are my simple questions:
1. What are the steps to putting information on your personal web page? The online quide is not specific enough. I need to know where to FTP my index.html page and how to login to FTP (what user name and password to use in other words).
2. Sometimes I cannot Remote Desktop to my PC. I have the Paradyne DSL modem. It's like the DSL modem goes to sleep or something. If I surf the web then it wakes up and then I get Remote Desktop to work again for awhile. How do I fix it so the DSL modem stays on? The DSL modem is connected to a D-Link router if that makes any difference.
Thanks for any help!
Here is the only information that I can get from Cavalier:
Can I have a personal webpage?
Yes, Cavalier offers 3 free Megabytes of Web Page storage on our Servers for your personal Website.
Ok. What is the Host name of the server?? Is it members.cavtel.net??
How do I create my personal web site?
To create your personal Web Site, you will have to know some HTML coding and a little bit about FTP (File Transfer Protocol).
I know how to do this. I also have FileZilla. I just need the username and password.
What is the URL of my personal web site?
The web address of your personal web page will be »members.cavtel.net/yourusernamehere
So therefore my personal web page would be »members.cavtel.net/kmmccue1