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Matt_s

@aliant.net

Aliant forging packets to tamper with usage

I ordered Aliant Ultra-high speed ADSL service when moving from Ontario to New Brunswick around October 1, 2007. At that time, customer service assured me that full, open, and unfettered internet access and they do not block or hinder the use of BitTorrent or other peer-to-peer protocols.

Within two months, as has been reported elsewhere, they started capping BitTorrent downloads to 30kB per second during primetime to "ensure fair use of the network".

Shortly after that, following the example of the U.S. carrier Comcast, they started injecting faked packets to prevent the connection from being used to upload BitTorrent data to other peers.

The equipment they use does this by watching the traffic and sending a special type of packet called a reset or RST packet to both peers in the stream, in such a way as to make both ends think the other really sent it. This causes the connection between them to be reset and close.

Technical support and customer service personnel are either not aware of the situation or are under a policy of non-disclosure as they have been completely unwilling to entertain a discussion or enter a ticket for investigation.

it's both troubling and disappointing to see a Maritime company we should be able to be proud of treating its customers so shabbily.


rbrtcnnll

join:2004-12-17
Stanley, NB

I have noticed my download speed is one third (1/3) of what it used to be...



PeterT

@aliant.net

reply to Matt_s
Oh yeah... me too. And just now I was having a sluggish connection (http surfing, downloading), then closed my BT client and my http speeds went through the roof...


Dslam

join:2007-04-04
Canada

Click for full size
I think you might have other issues. No problems here.


sjfreda

@aliant.net

reply to Matt_s
Dslam I don't think he has another problem, I think you're just lucky. Ive been using that same client for several years and although my speeds have been decent in the past...currently its about hopeless to try anything. With patience things will download, but as for seeding back...FORGET IT. There are even alot of days that absolutely nothing will upload anywhere (including not even being able to upload my own graphics to my own paid site) Its extremely annoying and frustrating! Considering eastern Canada has few choices for isp (I would be w/o net b4 I yse Rogers)Aliant sure has the upper hand in the services and quality of products they provide or in this case don't provide.


Dslam

join:2007-04-04
Canada

1 edit

I recall in another forum that Microsoft had released some sort of update to the TCP\ip limiting the number of connections. Might be that because if BT was turned off the speeds went through the roof.

Here is a quote from the Sympatico form

Looks like the root cause of your issues is related to the fact that your TCPIP.SYS file had been set to 10 half-open connections. This was brought to light only recently due to the fact that Microsoft has updated that file as of January 8th, 2008, tagged as a critical update (»www.microsoft.com/technet/securi···01.mspx).

BitTorrent can use up those 10 half-open connections within a minute of a well seeded torrent, leaving any other applications you attempt to use from that PC fighting for bandwidth, which results in what you're experiencing.

Do some searching on Google and you'll find what you need to make the change to 50 half-open connections, which should fix the problem.

This is also something every P2P forum has been recommending to change for years now since this problem has been around that long and is completely unrelated to Internet Traffic Management.
--
Sens up 3-2 vs Leafs...GO SENS GO



moncton666

@POW7.com

Just make sure your bittorrent client has encryption enabled (like utorrent has) and your transfer rates will be maxed out again in no time.


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