 Dude111An Awesome DudePremium
join:2003-08-04
USA
kudos:11 | reply to DrDrew
Well i think SARA was georgeous..... I used the Pink Scheme and it was excellent,couldnt have been better! |
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 DrDrewSo that others may surf.
join:2009-01-28
SoCal
kudos:8
2 edits | said by DrDrew:SARA is an ugly piece of trash... Besides that its VOD client looks totally different than the guide said by Dude111:Well i think SARA was georgeous..... I used the Pink Scheme and it was excellent,couldnt have been better!
Are you F'ing serious? This is "gorgeous"? This is an "excellent" cable box GUI color scheme to you? Hot pink, bright yellow, and green? It looks like a drunk, psychedelic, circus clown from the 60s threw up on it. It hurts my eyes every time it pops up.
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If it's important, back it up... twice. Even 99.999% availability isn't enough sometimes. |
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| I never had the SARA software,
My friend in the tech biz for twenty years, had it. He described it as extremely reliable. ("Only one recording missed in five years!) But also said, "Butt ugly to look at." Seriously, my C-64 from the mid 80's had a better GUI than that. Passport was the best for both performance and graphics. Some areas of Charter Cable and Cox still use it today.
Navigator still varies way too much performance wise from division to division.
Satch |
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| Hey All,
I had an issue last night where my closed captioning did not turn off after turning it off in settings. The only way I could turn it off was to force a cold reboot of the box. Last week or so, an update was pushed to the box.
We recently had new lines and signal tests done and the box was OK.
Satch |
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Dude111An Awesome DudePremium
join:2003-08-04
USA
kudos:11 | reply to DrDrew
No it wasnt that red colour,i think it might have been GOLF COURSE,i cant remember exactly......... It was a light pink colour when i was viewing the options menu (Like the one you had there) |
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Reviews:
 ·Time Warner Cable
| reply to DrDrew
said by DrDrew:said by DrDrew:SARA is an ugly piece of trash... Besides that its VOD client looks totally different than the guide said by Dude111:Well i think SARA was georgeous..... I used the Pink Scheme and it was excellent,couldnt have been better!
Are you F'ing serious? This is "gorgeous"? This is an "excellent" cable box GUI color scheme to you? Hot pink, bright yellow, and green? It looks like a drunk, psychedelic, circus clown from the 60s threw up on it. It hurts my eyes every time it pops up. [att=1] [att=2] [att=3] [att=4] why hasn't charter converted the LA systems to passport? The fort worth texas system used to use SARA and now they use passport. |
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DrDrewSo that others may surf.
join:2009-01-28
SoCal
kudos:8 | said by motorola870:why hasn't charter converted the LA systems to passport? The fort worth texas system used to use SARA and now they use passport.
Don't ask me.... Charter sent me a notice saying the guide was going to be changed almost a year ago, but nothing ever happened.
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If it's important, back it up... twice. Even 99.999% availability isn't enough sometimes. |
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Dude111An Awesome DudePremium
join:2003-08-04
USA
kudos:11 | reply to DrDrew
I was trying to get a picture of SARA's golf course theme and i cant seem to find it,i believe thats what i used..... (It was the nicest of all of them)
This looks close to it
»ts2.mm.bing.net/th?id=H.5037529273663657
The top part where it says "No data available" was the same colour i do remember that  |
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| reply to DrDrew
I had a Navigator issue the other day where the only way I could get Closed Captioning to turn off was a cold reboot. (This is on my SA-8300HDC.) I did report it to the Direct to Tech forum and they are gonna escalate the issue.
Closed Captioning has been wonky on Navigator for many people. But I think there are very few general population people that use it. In fact, I am hearing impaired, and CC did not work on our old SDTV even in the Passport days. When we got our new HDTV and the proper HDMI hookup, it worked.
I think Navigator is getting better, but the improvement process is still very slow. Family members and relatives are still not understanding that the Keyboard Search is Title Based Only and are missing shows because of it. I made a tutorial to show people how to find shows that are not obvious through Title Searches. (For example Sports shows require that you type the exact name of the sport. However, you also have to key for the keyboard the TYPE of sport.
The world "Football" won't show all football games. Want pro football? You have to type "NFL Football" or Pro Baseball type "MLB Baseball." Tennis is really hard, because there can be three or four different types of Tennis matches, theres "US Open", "Wimbleton", different regional matches. But on that stupid title only keyboard, if you don't know the exact title of what you are looking for, you're screwed.
Are we gonna see a Google Type "search by keyword" for the boxes, before we are all in pine boxes? LOL! I got to leave the TV, go all the way to the computer, log into My Services, hope that it works, (and it has most of the time) to do a keyword descriptive search for what I want to watch! If the older boxes have memory issues, forget the Cast, Channel, Title and Sports Filters. Just make the boxes search by keywords and nothing else.
Not only does keyword search cover all the bases in searching, it helps customers find their information faster. The addition of this feature will allow a more modern search platform that can integrate Navigator with other TWC search methods. Title searches are just too limited.
Satch |
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DrDrewSo that others may surf.
join:2009-01-28
SoCal
kudos:8 | So who associates keywords with the programs for the meta data listing? Does Tribune or Rovi? The box can't figure it out on it's own. |
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| said by DrDrew:So who associates keywords with the programs for the meta data listing? Does Tribune or Rovi? The box can't figure it out on it's own.
Navigator uses Tribune Media Services for its guide data, so I assume the keyword search feature would associate that data with whatever words are in the program description database.
My understanding is that the "search" must be found in the title of the program or any word in the program description for the results to be returned. In fact with keyword search, Title searches would be a part of it automatically, and would not even be needed as a separate entry in searching.
Search for "Pizza" with keyword search means you can't go wrong because any show would be returned if pizza was in the show title or description. Search for actors, Search for titles, type in a keyword and anything associated with that keyword shows up. My guess is that it would cut customers' and employees search time at least in half. The way Navigator works now for the boxes that still have the Title Search only, unless the Title is exact, you WILL NOT SEE your results in the listing. This is why keyword search is a very important needed feature for TWC Navigator.
People use keyword searches all the time. Not just related to cable! Search engines are based that way, Smart Phone Directories, I-Pads. Just about every query when people search for information and people, relates to searching by keywords. If TWC really wants to develop Navigator across platforms, keyword search is not only something that should be there, to compete with modern technology, it MUST be there.
Satch |
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 hobgoblinSortof AgoblinPremium
join:2001-11-25
Orchard Park, NY
kudos:7 | I love your passion regarding Keywords. I don't really know but I believe the older boxes like your 8300d might struggle handling the search.....clearly the more advanced boxes may be in better shape.
On a side note and this is just a personal comment, I dont remember the last time I ever used the search for myself...I have tested it a number of times.
Hob
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"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson
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| said by hobgoblin:I love your passion regarding Keywords. I don't really know but I believe the older boxes like your 8300d might struggle handling the search.....clearly the more advanced boxes may be in better shape.
On a side note and this is just a personal comment, I dont remember the last time I ever used the search for myself...I have tested it a number of times.
Hob
I am hoping ODN SA-8300HDC can handle it, although anything lower, on the MDN platform, I could see where that would be a problem. Actually, I think the MDN SA-8300 and SA-8240 could do it, (a stretch) but MDN below that, no I don't think so.
Yea, I used keyword search back when we still had the Passport software. That's what I don't get Hobs. How come Passport could do Keyword Search fine on boxes from 5-10 years ago, and Navigator can only do keyword search currently on the Whole Home boxes? Passport seemed to do more with less!
I like the keyword search, but enough where I would be forced into getting a new box just to have that feature? No. A source told me it is being worked on for legacy boxes.
I agree though, Gators would be so much better if TWC could just code for one modern DVR box and one modern non-DVR box. However, in so many divisions, you can't even get a modern box, unless you are a whole home sub.
Hobs, did your area of New York come from Passport to Navigator or from SARA to Navigator? Oh yea, and I just remembered as I was typing this! Some areas of TWC LA are on I-Guide software.
Satch |
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hobgoblinSortof AgoblinPremium
join:2001-11-25
Orchard Park, NY
kudos:7 | We had Sarah. Of course Passport was not supporting, Start Over, Look Back or caller ID on TV at the time was it? Because neither that or Sarah could. There may be some sort of trade off there.
Hob |
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| Unless I'm reading your post wrong, SARA could most definitely support both Start Over and Caller ID on TV, I’ve used both on SARA. Look Back is a relatively new feature to Time Warner and wasn’t around pre Navigator. San Antonio, Charlotte and Rochester were the three test markets for Start Over and that launched around November 10th 2006, well before Navigator was around. |
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| reply to hobgoblin
said by hobgoblin:We had Sarah. Of course Passport was not supporting, Start Over, Look Back or caller ID on TV at the time was it? Because neither that or Sarah could. There may be some sort of trade off there.
Hob
Hobs,
We got Gatored in the Spring of 1998 from Passport. Milwaukee Wisconsin was a test market back in 2007, but the upgrade went almost as bad as in Lincoln Nebraska when Gator first came out, so it got shelved for a year.
I had MDN (SA-8300) at the time. The box lasted for about three years I think, got stuck during an update and couldn't get unstuck, so they brought out the SA-8300HDC and I have had that box since. ODN 5.2.7 was painfully slow with multiple search listings, ODN 5.2.9 fixed that. Still had a 30-45 day slowdown.
We got that service pack for 5.2.09. Do you know what that service packed fixed? I had a slow down, that was fixed with a cold reboot. We'll see if it holds.
We did have Caller ID, the Passport version for about a month before the Navigator change over. Because of the Gator transition going on, a lot of times the ID thing wouldn't show, or when it did, it would be the size of a postage stamp. Almost no problems with Caller ID on Navigator. TWC Digital Phone, the greatest ever! Also great is TWC High Speed Internet! Love Both!
What you could do on Passport Caller ID was control how long you wanted the display to show on the screen, which was nice.
Satch |
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| reply to cypherstream
Re: [TWC] Time Warner Navigator As expected, ODN 6.0.0.19 was released in WNY this morning. |
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DelmarPip
join:2011-10-15
South Padre Island, TX | hey how do you check to see that odn thing ? |
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| said by DelmarPip:hey how do you check to see that odn thing ?
On mine, you go into the diagnostics page, then go down to host diagnostics, hit select, then you will see software code versions, hit select, then scroll down to the second page and you should see there TWC_ODN_X_X_X_X listed there. I dont know if they are all the same that way. I hope that helps. |
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DelmarPip
join:2011-10-15
South Padre Island, TX | got it both our cable boxes have 5.2.09 thanks for the info |
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