bufbarnaby
join:2002-01-06
Riverside, CA
 ·Charter Pipeline
| Charter is a bad joke here...
In Riverside , Calif. though we have a very good expanded basic package and many HD channels , the service has been down a lot in the 2 months iv`e had it. I actually had an outage over the Thanksgiving weekend and when the cable tech. showed up , he found a bad connection out near the tap. He said nothing of a charge and didn`t have me sign a workorder , but when I went online it showed a $35 charge !!! The off-shore Charter people would not take the charge off...so I took my box to the local office and said , take off charges or this box and service are terminated and i`ll call the BBB. The charge was taken off STAT as well as reimbursement for the days lost.This company needs to be put out of their misery. Satellite BTW had 100% up-time in the years I had it. |
