zipflint
@charter.com
| reply to apply17
Re: [HSI] Slow speeds in upstate SC
Wish I had something useful to add, but I've been experiencing the exact same things lately here in Spartanburg, SC. All day long (from about 9AM to 3AM) I get crippled download speeds, usually below 100KB/sec. Then for a few hours from around 4AM to 9AM my speeds might spike back to the normal near-5MB/sec (which is what I'm paying for). Calls placed to customer service have been met with polite ignorance. Meaning, whoever I was talking to clearly wanted to help, but had no idea what the problem was. There also never appears to be any record of my previous calls, but having worked in customer service before, I can understand how that can happen. Power cycling hasn't done anything for me. I can't even connect to speedtest.net at the moment to get a current measure. |
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dwykofka
join:2004-12-07
Greenville, SC | I am getting horrible speeds on my residential line, I logged into the office to see what we are getting on fiber and it's about 50% of what it should be which is better than residential but still horrible.
I am calling business support. |
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dwykofka
join:2004-12-07
Greenville, SC | I logged a ticket with Business Support.
I was able to show the same issue on multiple routes so I would assume that it should be cleared up shortly. |
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