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Forums » US Cable Support » Charter HSI/CATV » [HSI] Slow speeds in upstate SC
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[HSI] Connection Dropping »
« [CATV] finding out whos watching PPV  
AuthorAll Replies

Zone15

join:2004-04-22
Spartanburg, SC

reply to apply17
Re: [HSI] Slow speeds in upstate SC

I'm also having problems, I didn't notice the problems until last night. My problems are mainly ping related, my download and upload speeds are down a tad but not much.

Tracing route to yahoo.com [216.109.112.135]
over a maximum of 30 hops:

1 7 ms 7 ms 8 ms 10.129.160.1
2 8 ms 7 ms 8 ms 172.22.33.101
3 6 ms 7 ms 7 ms 172.22.32.174
4 185 ms 179 ms 184 ms 172.22.32.137
5 152 ms 153 ms 154 ms atl-edge-18.inet.qwest.net [216.206.221.149]
6 193 ms 201 ms 194 ms atl-core-01.inet.qwest.net [205.171.21.161]
7 208 ms 195 ms 195 ms cer-core-02.inet.qwest.net [67.14.8.206]
8 200 ms 210 ms 203 ms chp-brdr-02.inet.qwest.net [205.171.139.118]
9 184 ms 182 ms 185 ms 63.146.26.66
10 188 ms 193 ms 197 ms if-5-0-0-720.core2.DTX-Dallas.teleglobe.net [66.110.27.90]
11 196 ms 192 ms 189 ms ix-4-2.core2.DTX-Dallas.teleglobe.net [66.198.2.14]
12 242 ms 227 ms 231 ms so-4-1-0.pat2.dce.yahoo.com [216.115.101.146]
13 233 ms 227 ms 247 ms ge-0-0-0-p111.msr2.dcn.yahoo.com [216.115.108.7]
14 247 ms 246 ms 223 ms ge10-2.bas2-m.dcn.yahoo.com [216.109.120.249]
15 228 ms 246 ms 238 ms w2.rc.vip.dcn.yahoo.com [216.109.112.135]

Trace complete.

Looks like the problem is on the 4th hop. Now when I ping google.com for example it tells me:

Pinging google.com [64.233.187.99] with 32 bytes of data:

Reply from 64.233.187.99: bytes=32 time=11ms TTL=243
Reply from 64.233.187.99: bytes=32 time=12ms TTL=243
Reply from 64.233.187.99: bytes=32 time=11ms TTL=243
Reply from 64.233.187.99: bytes=32 time=13ms TTL=243

Ping statistics for 64.233.187.99:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 11ms, Maximum = 13ms, Average = 11ms

But when I do the tracert to google you can see there is a problem starting with the 4th hop but then at the 9th hop its low again.

Tracing route to google.com [64.233.167.99]
over a maximum of 30 hops:

1 13 ms 7 ms 8 ms 10.129.160.1
2 7 ms 7 ms 8 ms 172.22.33.101
3 7 ms 7 ms 15 ms 172.22.33.153
4 199 ms 196 ms 192 ms 172.22.32.137
5 172 ms 167 ms 171 ms atl-edge-18.inet.qwest.net [216.206.221.149]
6 202 ms 197 ms 210 ms atl-core-01.inet.qwest.net [205.171.21.161]
7 219 ms 196 ms 180 ms cer-core-01.inet.qwest.net [67.14.8.202]
8 189 ms 189 ms 194 ms chx-edge-01.inet.qwest.net [205.171.139.162]
9 32 ms 32 ms 31 ms 63.144.64.134
10 32 ms 31 ms 31 ms 209.85.250.237
11 32 ms 32 ms 33 ms 66.249.94.133
12 37 ms 35 ms 33 ms 64.233.175.42
13 31 ms 39 ms 32 ms py-in-f99.google.com [64.233.167.99]

Trace complete.
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