 sam9194
join:2005-08-16 Lake Zurich, IL
| reply to sam9194 Re: [Connectivity] Chicago area uplink interruptions?
Well, I think I solved the problem. I replaced my Motorola SB5120 with an SB5101 and my HSI connection is working much better. Virtually no dropped pings (less than 1%) and absolutely no consecutive dropped pings, which occurred before during my uplink outages. I also did a 45 minute test (listening to my clock radio on a call from my VT line to my cell phone) and have made a few more calls all with absolutely no drop outs. I wasn't able to get the Comcast tech support person to tell me what my uplink SNR was with the old or new modem... they didn't know what I was talking about and said everything "looked fine". But I *did* see my downlink SNR go from ~35 to ~41, not that I was really having any downlink issues, but the 6dB increase certainly doesn't hurt. I suspect my uplink SNR may have improved too, but I guess I'll never know. In any case, it really seems there was something wrong with that SB5120. |