 Lex LuthorPremium,Mod
join:2000-09-17
Hicksville, NY
kudos:3
OptimumOnline
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Re: MAC Address and IPs Yes, 2 separate questions, I know.
I think I understand the IP changing now. Reboot modem, new IP.
Ticket open with AT&T, new modem on the way, if that doesn't fix it, I'm sure they'll know what to do next. I'm almost sure it's nothing from the modem on in at this point. |
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 Doctor OldsI Need A Remedy For What's Ailing Me.Premium,VIP
join:2001-04-19
1970 442 W30
kudos:18 | They really should take the DSL Modem with a power cord outside to see if there is DSL Sync at the NID test jack. While bad modems right out of the box do happen from time to time, it is pretty rare.
Regards,
Doctor Olds
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Airwolf7Premium
join:2004-12-12
Franklin, KY
kudos:1 | reply to Lex Luthor
I have a dumb question and it is probably none of my business, but what the he*l does it matter what IP address that they have? |
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Lex LuthorPremium,Mod
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Hicksville, NY
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said by Doctor Olds:They really should take the DSL Modem with a power cord outside to see if there is DSL Sync at the NID test jack. While bad modems right out of the box do happen from time to time, it is pretty rare. Regards, Doctor Olds I'd agree, but we'll have to follow the path that AT&T is leading us on, for now.
It's an apartment complex, I don't think she'll have access to wherever the NID is. She did say that AT&T was on site (not in the apartment) on 2 different ocassions. |
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 SplitpairPremium
join:2000-07-29
Cow Towne
kudos:3
2 edits | said by Lex Luthor:It's an apartment complex, I don't think she'll have access to wherever the NID is. She did say that AT&T was on site (not in the apartment) on 2 different ocassions. FWIW She will probably not have a NID in an apartment however there may be a inside network interface (INI) the most common locations for one in an apartment are in the kitchen, near the electrical panel or a common wall with another unit.
An INI looks like a standard wall jack with one or two jack cords on the bottom. If it is not marked as to which line is which normally line one is on the right. To test unplug the jackcord and insert the modem line cord into the jack on the bottom of the INI and see if she gets sync.
»AT&T Southeast Forum FAQ »How to check modem stats, synch rates & speeds from test jack at the INI.
Wayne
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If you cannot fix it with a buttset and some beanies you ain't a technician. |
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