supergirl
join:2007-03-20
Pensacola, FL
 ·Cox VOIP
·Skype
 ·Cox HSI
 ·AT&T Southeast
·magicjack.com
| reply to TKJunkMail
Re: Unfees are marketing/lobbying efforts against regulation
Funny, my Cox Digital Voice, Cable, and HSI was quoted to the penny including tax.
BellSouth has a "hurricane cost recovery fee", a "regulatory cost recovery fee" (on each item - one on regular phone and one on LD). Why do they need a "hurricane cost recovery fee?"
So, Bellsouth called and asked why I left so I told them:
Outrageous prices. (Gave them Cox vs. them)
Better features. (12/1 HSI vs. 3/512, view calls online,
listen to voicemail online and can download them, etc.)
NO India HSI tech support! (I said I like buying American and Cox is all in America. Shouldn't I support fellow Americans keeping their jobs? Cox does and charges less so what is your problem?)
I also told her about Bellsouth reps "lying about prices" and "discounts" and told her, if I wanted it, I always ordered it online. Cox has never lied to me about prices. I did report the fraud to a manager after the PSC was contacted. All this lady did was try and lie about the other person's lies. So, I told her the manager that wrote her up didn't buy the lies either. Complete choice and Unlimited LD gets you NO discounts on DSL ($10 was what I was told). The stupid person also decided to send me a new modem. Even the manager was pissed about that. I threatened a "mail fraud" charge if I got the modem charge on my bill. The manager, in Miami, gave me his personal number and I never saw it show up.
Oh, ya gotta love the billing system.
I got a final bill with a refund.
Then, about 1 1/2 months later, I got another bill with charges. So, I called and the lady took it right off. $18 for LD. I said, "I got a final bill with a refund, even called to find out my final bill was correct, you said it was, cashed the refund check, and will not pay Bellsouth a tip for taking 10 days to allow my number to port."
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Saving the world keeps me busy. However, I find Earth very primitive from my home planet of Krypton.
-Supergirl |
