Re: U-Verse AVAILABLE in my FTTP area in OKC in AT&T U-verse http://www.dslreports.com/forum/r19612291 en Sat, 05 Dec 2009 05:28:33 EDT Sat, 05 Dec 2009 05:28:33 EDT Re: U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19684996 Enlightener : You know, you and I are on the same page. Many people who've read my rants probably won't believe me, but I have no bad blood for AT&T and I really just want it to work out also. After all, I do continue to have Elite FTTP w/metered service for $48/mo inc tax.

Still, I didn't even have to place an order to know that U-Verse is a dud and that it doesn't address the fundemental problems that you observed.

BTW, since we are so similar, may I suggest DirecTV to you? I'm confident that you would find it superior to Dish.]]> http://www.dslreports.com/forum/remark,19684996 Tue, 25 Dec 2007 21:27:30 EDT Re: U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19683969 MarkyD : Well, that was short lived. We canceled it.
Over the last few days we experienced lots of freezing on the HD channels. A reboot of the STB and/or RG fixed it for a bit, and then it would come back. Also, the HD quality was very mediocre. To add to that, it was even worse when played back form the DVR.
A few more things that sealed the deal:
-no OTA capability on the STB
-single HD stream (this would not be an issue if they put an OTA tuner in the STB)
-no whole-home DVR. We did not think this would be an issue. However, the toddler in the house is used to sitting on the bed in our bedroom to watch a recorded show or two while my wife takes a shower, gets ready for the day, etc. This was no longer possible.
Little things, sure. But I wanted to give it a fair shot. For now, Dish Network HD proved to be a better, more mature solution.
When AT&T gets their act together in terms of reliability and features, I'll give it a try again. No bad blood here, just disappointment. I WANTED it to work out.
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MCSE, ACSA, and a lot more]]> http://www.dslreports.com/forum/remark,19683969 Tue, 25 Dec 2007 15:33:40 EDT Re: U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19656664 wolverine_99 : I have my U-Verse install tomorrow (FTTN, about 400-500 ft from the VRAD). I'm interested to see how it compares to DISH HD on my TV. I'll have HDMI & component cables so I can see which looks best. Currently using HDMI for my DISH HD signal and it looks great. I do hope it gets better for you.]]> http://www.dslreports.com/forum/remark,19656664 Thu, 20 Dec 2007 10:00:00 EDT Re: U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19652400 MarkyD :
said by wolverine_99 See Profile :

Are you using HDMI for both your DISH & Uverse TV connections? If so, what happens if you switch to HD component cables for your HD signal from Uverse? I've read about some people experiencing issues with the HDMI output, but I don't believe it's that widespread nor have I seen anything official. Just a thought.
I'm using component for both because both seemed to be worse over HDMI. I'm not giving up on UVERSE yet. I'll keep it for a while to compare further...]]> http://www.dslreports.com/forum/remark,19652400 Wed, 19 Dec 2007 16:20:08 EDT Re: U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19651422 wolverine_99 : Are you using HDMI for both your DISH & Uverse TV connections? If so, what happens if you switch to HD component cables for your HD signal from Uverse? I've read about some people experiencing issues with the HDMI output, but I don't believe it's that widespread nor have I seen anything official. Just a thought.]]> http://www.dslreports.com/forum/remark,19651422 Wed, 19 Dec 2007 13:44:45 EDT Re: U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19650960 MarkyD :
said by etaadmin See Profile :

said by MarkyD See Profile :

I'm undecided at this point as to whether or not I'm going to keep it. The compression on HD channels is REALLY bad on dark scenes. I mean, horrible. The one HD stream is proving to be a challenge since the STB doesn't have a port for an OTA antenna, and my TV doesn't have a built in tuner.
Do you have pix-elation and/or freeze-ups like many if not all of the FTTN (copper wires) customers? I suppose your FTTP setup should have no problems in this area.

Some people at the at&t uverse forum say the HD quality is 'AWESOME'

»utalk.att.com/utalk/board/messag···g&page=7
no freeze-ups. The HD picture is just not nearly as sharp and crisp as DishHD. Not even close. The SD is better, though.
I recorded a concert on HDNET on both Dish and UVERSE. The DishHD broadcast was crystal clear! The UVERSE broadcast was pixelated and not sharp at all. I'm very disappointed with the HD quality.]]> http://www.dslreports.com/forum/remark,19650960 Wed, 19 Dec 2007 12:33:15 EDT Re: U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19648029 etaadmin :
said by MarkyD See Profile :

I'm undecided at this point as to whether or not I'm going to keep it. The compression on HD channels is REALLY bad on dark scenes. I mean, horrible. The one HD stream is proving to be a challenge since the STB doesn't have a port for an OTA antenna, and my TV doesn't have a built in tuner.
Do you have pix-elation and/or freeze-ups like many if not all of the FTTN (copper wires) customers? I suppose your FTTP setup should have no problems in this area.

Some people at the at&t uverse forum say the HD quality is 'AWESOME'

»utalk.att.com/utalk/board/messag···g&page=7]]> http://www.dslreports.com/forum/remark,19648029 Tue, 18 Dec 2007 22:07:03 EDT Re: U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19645163 MarkyD : I'm undecided at this point as to whether or not I'm going to keep it. The compression on HD channels is REALLY bad on dark scenes. I mean, horrible. The one HD stream is proving to be a challenge since the STB doesn't have a port for an OTA antenna, and my TV doesn't have a built in tuner.
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MCSE, ACSA, and a lot more]]> http://www.dslreports.com/forum/remark,19645163 Tue, 18 Dec 2007 14:40:02 EDT Re: U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19628183 MarkyD : OK, now that I've had a chance to play a bit...

Pros:
-SD picture quality is light years ahead of Dish Network. Considering most channels are still SD, this is nice. Even on "full zoom" having it stretched to fit, it still looks pretty dang good on my 42" LCD 1080p.
-VoD, even though the library is limited, is nice. Dish doesn't have this.
-Web Remote for scheduling programs...do like.
-Slick STB interface. I like it better than my Dish ViP 622 in terms of interface.

Cons:
-No multi-TV (whole home) DVR. This is already proving to be an annoyance, but we can live with it.
-No true "quick skip" function. The quick skip on Dish jumps in 30 second intervals, making it easy to skip commercials. The Moto STB only "scans" in 7 second intervals. It doesn't "skip." This is definitely annoying.
-HD channels definitely appear more compressed than the Dish HD channels. This is disappointing for sure, but given the fact that the SD channels now look acceptable on my HDTV, it's a fair trade-off.
-only 1 HD stream at a time.
-6/1mbps internet speeds are a little (lot) anemic for FTTP, but I suppose it's acceptable for now.

more to come later
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MCSE, ACSA, and a lot more]]> http://www.dslreports.com/forum/remark,19628183 Sat, 15 Dec 2007 12:46:15 EDT Re: U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19628076 MarkyD : a few first tests....
traceroute www.google.com
traceroute: Warning: www.google.com has multiple addresses; using 64.233.167.104
traceroute to www.l.google.com (64.233.167.104), 64 hops max, 40 byte packets
1 home (192.168.1.254) 1.167 ms 0.593 ms 0.890 ms
2 76-205-244-3.lightspeed.okcbok.sbcglobal.net (76.205.244.3) 3.139 ms 7.924 ms 19.328 ms
3 71.147.73.214 (71.147.73.214) 3.697 ms 3.756 ms 2.713 ms
4 151.164.92.230 (151.164.92.230) 3.170 ms 3.521 ms 2.889 ms
5 ex1-p0-0.eqchil.sbcglobal.net (151.164.42.147) 22.427 ms 67.333 ms 22.579 ms
6 74.125.48.117 (74.125.48.117) 22.366 ms 22.423 ms 22.419 ms
7 216.239.46.245 (216.239.46.245) 23.150 ms 209.85.251.38 (209.85.251.38) 22.535 ms 22.636 ms
8 72.14.232.57 (72.14.232.57) 23.873 ms 23.416 ms 66.249.94.133 (66.249.94.133) 23.559 ms
9 72.14.232.74 (72.14.232.74) 32.029 ms 72.14.232.53 (72.14.232.53) 23.463 ms 23.486 ms
10 72.14.232.70 (72.14.232.70) 29.847 ms 64.233.175.26 (64.233.175.26) 24.686 ms py-in-f104.google.com (64.233.167.104) 23.910 ms

--- www.l.google.com ping statistics ---
20 packets transmitted, 20 packets received, 0% packet loss
round-trip min/avg/max/stddev = 23.554/23.967/24.737/0.361 m
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MCSE, ACSA, and a lot more
 
]]> http://www.dslreports.com/forum/remark,19628076 Sat, 15 Dec 2007 12:17:54 EDT Re: U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19627990 MarkyD :
said by apeface See Profile :

That should have come up to the NOC a bit quicker than it did. There is only so much customer service can do to correct that type of issue, which shouldnt take them that long to figure out it isnt going to work and they need to escalate it.

The test fttp accounts worked fine, but sometimes the first few real orders to come through get bugged up.
It actually went to the NOC pretty early on in the process. The NOC had it for a couple hours and then came back and said everything was fine. Then, they started looking at the CO as the cause of the problem...ruled that out, then went back to the NOC who finally figured it out. I just wish I could know exactly what went wrong, for my own education.

Oh, and pics are still coming, just got too tied up playing last night. Pics to come =)]]> http://www.dslreports.com/forum/remark,19627990 Sat, 15 Dec 2007 11:58:05 EDT Re: U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19626732 apeface : That should have come up to the NOC a bit quicker than it did. There is only so much customer service can do to correct that type of issue, which shouldnt take them that long to figure out it isnt going to work and they need to escalate it.

The test fttp accounts worked fine, but sometimes the first few real orders to come through get bugged up. ]]> http://www.dslreports.com/forum/remark,19626732 Sat, 15 Dec 2007 01:39:58 EDT Re: U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19625633 etaadmin :
said by MarkyD See Profile :

I work until 8 central, but you can be sure I'll be taking lots of pics and giving some impressions when I get home.
Looking forward to those pics, please include some of your FTTP connection.]]> http://www.dslreports.com/forum/remark,19625633 Fri, 14 Dec 2007 21:11:59 EDT Re: U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19624868 MarkyD : install done and working! Wife says that the SD channels look WAY better than Dish on our 42" 1080p LCD. She said it's significant. She cannot see a difference in the HD quality...but I'm sure I will ;)
She also likes the Microsoft software better than was on our Dish ViP 622. So far, it meets her approval! I work until 8 central, but you can be sure I'll be taking lots of pics and giving some impressions when I get home.
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MCSE, ACSA, and a lot more]]> http://www.dslreports.com/forum/remark,19624868 Fri, 14 Dec 2007 18:36:48 EDT Re: U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19624710 MarkyD :
said by koolkid1563 See Profile :

Wow! Did she mention if the tech said what they did to fix it?
the tech said it was over his head and he was not sure...all he knows is that the NOC fixed it. I'd love to know more...]]> http://www.dslreports.com/forum/remark,19624710 Fri, 14 Dec 2007 18:05:19 EDT Re: U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19624538 koolkid1563 : Wow! Did she mention if the tech said what they did to fix it?]]> http://www.dslreports.com/forum/remark,19624538 Fri, 14 Dec 2007 17:40:57 EDT Re: U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19624506 MarkyD : WAIT! HOLD THE PHONE! Wife just called and said that the tech came back and said that the NOC fixed it! So, RG is synced and STB's are being set up now :o :o :o
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MCSE, ACSA, and a lot more]]> http://www.dslreports.com/forum/remark,19624506 Fri, 14 Dec 2007 17:35:37 EDT Re: U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19624312 MarkyD : another day comes and goes with no resolution. The tech finally left. They ruled out the CO as the source of the problem, and they have no freaking clue what is wrong. This is awesome :D :hmm:
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MCSE, ACSA, and a lot more]]> http://www.dslreports.com/forum/remark,19624312 Fri, 14 Dec 2007 17:06:46 EDT Re: U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19623790 MarkyD : tech has been sitting out in the truck all afternoon. Apparently he's STILL waiting on a tech to be dispatched to the CO to check out the Alcatel stuff. :huh:
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MCSE, ACSA, and a lot more]]> http://www.dslreports.com/forum/remark,19623790 Fri, 14 Dec 2007 15:51:53 EDT Re: U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19623149 MarkyD : nothing new to report. Still not up and running. I'm at work, but the tech is at my house (wife is there.) He's sitting out in his truck waiting to hear something from the CO people. Apparently they have no idea what's wrong.
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MCSE, ACSA, and a lot more]]> http://www.dslreports.com/forum/remark,19623149 Fri, 14 Dec 2007 13:51:30 EDT Re: U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19623143 DinnerOut : So any update at all here? ]]> http://www.dslreports.com/forum/remark,19623143 Fri, 14 Dec 2007 13:50:13 EDT Re: U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19619984 MarkyD : thanks for the info - that was very informative! I guess there is a misconfiguration on the 7340 in the CO, and it was not ready to go live. Kind of strange that they'd make FTTP areas "green" if it was not actually ready, but...I digress. I'm just impatient :D
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MCSE, ACSA, and a lot more]]> http://www.dslreports.com/forum/remark,19619984 Thu, 13 Dec 2007 22:38:35 EDT Re: U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19619881 koolkid1563 : The Alcatel 7340 ISAM is what they were probably referring to...Kind of like the FTTP version of a DSLAM for us FTTN folks I think. Here is a document on the 7342 (upgrade of the 7340, but similar): »www3.cygategroup.com/upload/Swed···1635.pdf

From what I understand, the 7340 uses BPON and the 7342 uses GPON. The 7330 is what AT&T is using for their FTTN service.

»www.home.alcatel.com/vpr/fullarc···102004uk
"To drive fiber deeper into the SBC network, Alcatel will provide SBC with its remote 7330 IP DSLAM solution, which is capable of supporting wire speed triple play services and multiple variations of DSL for SBC's Fiber to the Neighborhood architecture. In addition, Alcatel provides its 7340 Fiber to the Premise (FTTP) solutions."

Your broadband light will always be solid green as long as your ONT is powered up and your RG has a connection to it. Your service light is what you will be concerned with.]]> http://www.dslreports.com/forum/remark,19619881 Thu, 13 Dec 2007 22:20:01 EDT Re: U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19619288 MarkyD : ok, update. they left finally at 7:20pm. However, nothing is yet working. Again, no fault on the techs. Apparently the RG is not getting an IP from the CO. They tried multiple RGs with no success. Unfortunately, my CO is unmanned and there was no one available to go check out the CO and see what's wrong. They said there seems to be a problem with the 7340, whatever that is.
The techs were extremely apologetic. I could tell they were frustrated. I can't blame them, being here for 9 hours with no success! I'm a little frustrated too, but not angry. I just wish AT&T would plan ahead before turning a neighborhood "green."
I am supposed to get a call tomorrow morning when they find the problem, and then they'll roll another tech. I took today off work for this install, and I can't take another day...so my wife is going to stay home with the tech.
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MCSE, ACSA, and a lot more]]> http://www.dslreports.com/forum/remark,19619288 Thu, 13 Dec 2007 20:31:10 EDT Re: U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19619066 MarkyD :
said by Enlightener See Profile :

I guess this hasn't effected your data service? Are you on the IP network now or still on the ATM network?
I gave ATT the boot entirely a couple months ago, so I still have Cox up and running. I knew better than to cancel it before UVERSE was installed and working.

EDIT: After they get this turned up I'll be on the IP network. I'm typing this from my Cox connection.]]> http://www.dslreports.com/forum/remark,19619066 Thu, 13 Dec 2007 19:48:02 EDT Re: U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19618980 Enlightener : I guess this hasn't effected your data service? Are you on the IP network now or still on the ATM network?]]> http://www.dslreports.com/forum/remark,19618980 Thu, 13 Dec 2007 19:34:17 EDT Re: U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19618765 MarkyD : lol. Well. I've had two GREAT techs here pretty much all day. One tech is a member of DSLR, but I won't mention his handle. Anyway, the wiring and STBs/RT have been in place for about 4 hours now...but they've been on and off the phone with marketing/tier2/NOC ever since. The Broadband light goes solid, but the "service" light just blinks.

So, 10am-6pm and the install is still not done. Not the fault of the techs (who have been nothing but professional and top notch.)

Apparently, AT&T didn't have Oklahoma FTTP customers on the UVERSE system at all. Oklahoma just "doesn't exist" according to what they said. They've been working on getting it added in and provisioning/re provisioning the circuit multiple times now. Still nothing.

I guess this is what I get for being the first UVERSE FTTP customer in Oklahoma.
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MCSE, ACSA, and a lot more]]> http://www.dslreports.com/forum/remark,19618765 Thu, 13 Dec 2007 19:04:24 EDT Re: U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19618206 etaadmin : I guess that letter to at&t worked ;)]]> http://www.dslreports.com/forum/remark,19618206 Thu, 13 Dec 2007 17:34:35 EDT Re: U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19618095 koolkid1563 : There have always been FTTP users on U-verse. The first master planned one starting in the Summer of '06 here in Houston with Bridgeland.]]> http://www.dslreports.com/forum/remark,19618095 Thu, 13 Dec 2007 17:15:45 EDT Re: U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19617867 wolverine_99 : Any luck yet? I'm curious to hear how your experience goes since you are the first true FTTP customer on UVerse that I've heard of.]]> http://www.dslreports.com/forum/remark,19617867 Thu, 13 Dec 2007 16:36:02 EDT Re: U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19617327 MarkyD : so apparently Oklahoma did not exist in the AT&T FTTP UVERSE system. So, I guess the people back at the office are building it in currently while the techs here are finishing the wiring.
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MCSE, ACSA, and a lot more]]> http://www.dslreports.com/forum/remark,19617327 Thu, 13 Dec 2007 15:08:10 EDT Re: U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19616711 MarkyD : install going on now...
Got RG hooked up. Broadband light came on immediately, but the service light is blinking. He's waiting to talk to tier 2.
Apparently I'm the first FTTP UVERSE install in all of the OKC Metro...it's not being marketed yet, they just did a "soft launch."
Anyway, updates to follow. We're doing a pure cat5 install.
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MCSE, ACSA, and a lot more]]> http://www.dslreports.com/forum/remark,19616711 Thu, 13 Dec 2007 13:24:22 EDT Re: U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19615573 Enlightener : The only reason I'd want to switch form my current PseudoDSL Elite would be to get the full 6mb instead of 5mb. But there is no way I'd give up DirecTV until AT&T has atleast 2 HD streams, whole house DVR and over a lot more HD channels then they currently have.

My contract with DirecTV is up in March 2009 so who knows, maybe by then AT&T will have their act together.

Still, keep me abreast of how you like it.]]> http://www.dslreports.com/forum/remark,19615573 Thu, 13 Dec 2007 10:05:22 EDT Re: U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19614312 koolkid1563 : Good luck! Let us know how it goes.]]> http://www.dslreports.com/forum/remark,19614312 Thu, 13 Dec 2007 00:37:11 EDT Re: U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19612291 MarkyD : install rescheduled for tomorrow.
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MCSE, ACSA, and a lot more]]> http://www.dslreports.com/forum/remark,19612291 Wed, 12 Dec 2007 18:24:16 EDT Re: U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19611559 MarkyD :
said by removed See Profile :

I thought you were avoiding it based on your comments in »I got a letter from AT&T. -- did something change, or is Cox's service a lot worse than AT&T's?
I'm keeping Cox in parallel to compare them for a month or so. I want to give it a fair chance!

EDIT: To elaborate a little more...
Cox was pretty unreliable at first. However, they recently completed the 1ghz upgrade in my area, and reliability has been great lately. The things that turn me off about Cox are the monthly bandwidth caps and recent BitTorrent throttling.
Both services have advantages and disadvantages...I do want to get some first hand experience with the UVERSE FTTP product, though, to form a more informed opinion.]]> http://www.dslreports.com/forum/remark,19611559 Wed, 12 Dec 2007 16:14:38 EDT Re: U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19611551 removed : I thought you were avoiding it based on your comments in »I got a letter from AT&T. -- did something change, or is Cox's service a lot worse than AT&T's?]]> http://www.dslreports.com/forum/remark,19611551 Wed, 12 Dec 2007 16:13:20 EDT Re: U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19611409 MarkyD : Wow, their site is SLOW. But I finally got it ordered. U200 and Elite, scheduled for install on Monday the 17th at 8am.
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MCSE, ACSA, and a lot more]]> http://www.dslreports.com/forum/remark,19611409 Wed, 12 Dec 2007 15:47:19 EDT Re: U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19611223 MarkyD : Wrong forum, oops! can a mod please move this to Uverse?
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MCSE, ACSA, and a lot more]]> http://www.dslreports.com/forum/remark,19611223 Wed, 12 Dec 2007 15:17:32 EDT U-Verse AVAILABLE in my FTTP area in OKC http://www.dslreports.com/forum/remark,19611176 MarkyD : just checked the website and it's showing as available for the first time. Going to try for an order. We'll see!
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MCSE, ACSA, and a lot more]]> http://www.dslreports.com/forum/remark,19611176 Wed, 12 Dec 2007 15:09:24 EDT