tc1uscg
join:2005-03-09
Saint Clair Shores, MI
| reply to PolarBear
Re: They made the rules....
said by PolarBear  :Ever had to call customer service? How was that? Almost the same as dealing with AT&T, Wideopenwest, my car dealership and more recently, customer service at Checkpoint dealing with the latest crapware Zonealarm and Vista. From what I gather, it's also on par with dealing with Verizon W or T-Moble and/or Comcast. So, wanna compare notes?  |
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PolarBear
The bear formerly known as aaron8301
Premium
join:2005-01-03 | Ever called T-mobile? That is by far my definition of what telephone customer service should be. |
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NwkEWR
Spare Me the Socialist B.S.
Premium
join:2002-04-10
Newark, NJ
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 ·Optimum Online
| said by PolarBear :Ever called T-mobile? That is by far my definition of what telephone customer service should be. I could not disagree more with your statement, my experiences with T-Mobile's CC were so rotten that as soon as my 2 year contract ended in 2005, I immediately closed my account. I have been with VZW since June of 2005 when I consolidated my Sprint and Nextel accounts, I've only had to contact VZW's customer service 3 times in the more than 2 years that I've been with them and have received competent, professional and prompt service every time. I could get a free T-Mo Blackberry Curve via Amazon, NO THANKS, I can wait till RIM releases the curve on VZW's network either in Q1 or Q2 of 2008. T-Mo can suck my d* and so can AT&T Wireless which I dumped in 1999. My 2¢
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BEWARE: "We can't expect the American people to jump from Capitalism to Communism, but we can assist their elected leaders in giving them small doses of Socialism, until they awaken one day to find that they have Communism." - Nikita Khrushchev - |
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tc1uscg
join:2005-03-09
Saint Clair Shores, MI
| reply to PolarBear
said by PolarBear :Ever called T-mobile? That is by far my definition of what telephone customer service should be. Nope.. but my shift partner worked for T-Mobile long enough to be a pretty good gauge on what to expect in the surrounding markets and when dealing with customer service. Less then rosy picture he painted to say the least. |
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