LordBritish
join:2003-08-02
Marina Del Rey, CA
| reply to JoeyDeV
Re: Speakeasy Alternatives - Sadly it's time
I have OneLink as well.
I've sort of wondered what are the guarantees that the phone company won't disconnect you or reroute your phone line.
After all you're not paying for the service any more !!
I think the answer is that there are no guarantees at all. Once you stop paying, the phone company (Verizon in this case) can do whatever they want and YOU have no legal recourse.
Correct me if my assumption in incorrect. |
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KoolMoe
Aw Man
Premium
join:2001-02-14
Annapolis, MD
clubs:
 ·SUNROCKET
 ·Speakeasy
| I think you're right. What bothers me most is the third-party DSL providers aren't getting a free ride from the ILEC. They obviously have to 'rent' the line they use for the connection, whether it's a dry line or not. Hence, as a paying customer of the ILEC, I would *think* they have some power over the ILEC to demand that the line be in tip-top shape.
However, whenever I've talked with SE about this, they claim there's nothing they can do - they just have to live with whatever line the ILEC provides. That sounds like a bunch of BS.
If SE is renting the line from the ILEC, why is there no quality assurance built into that agreement? The ILEC would have none of it? SE has no choice but to take whatever limited contract the ILEC is willing to do, I guess...
I just amazes me that the DSL providers are ILEC customers but the ILEC refuses to cooperate with them in any way. Now that forced line-sharing is dying and the agreements are voluntarily renegotiated, I sure hope the third-party providers insist on some sort of QoS terms.
KM |
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CylonRed
Premium,MVM
join:2000-07-06
Bloom County
·Speakeasy
| From reading these many years at DSLR - to me it seems that Verizon is one of the worst for not doing anything for the CLEC but as soon as the very same person goes to Verizon DSL - they can usually fix the line issues.
I have been lucky with SBC as I have never had issues with the lines - they don't monkey around with them to suddenly add distance (again - something that Verizon seems to do with zeal) and they have been solid - I can't remember the last time my phone line has been out for any reason. |
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tbrisco
join:2002-12-20
New York, NY
| When I had T1 lines "back in the day" (pre-DSL), you wouldn't believe the number of problems I had as techs stole a pair to put someone's voice service on it. Of course, the T1 wasn't from Verizon - just sourced through them (I worked for an "alternative provider" at the time).
I learned the symptoms for someone who'd been moved to 1/2 of my T1.
Recently, I've been having a love-fest with Verizon, where they moved my line - DSL disappeared - a call to SP confirmed this (suddenly margins were 0 ... heh). SP contacted Verizon, who claimed it was for non-payment? (Huh? The circuit had voice back in 12 hours ...). I explained all this to SP, who waived the reconnect fee (which would've applied had the disconnect been due to non-payment...).
In the pile of scumbags in the world, Verizon is definately #1 .... |
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mhy
join:2000-08-25
Los Angeles, CA
| reply to CylonRed
said by CylonRed  :From reading these many years at DSLR - to me it seems that Verizon is one of the worst for not doing anything for the CLEC but as soon as the very same person goes to Verizon DSL - they can usually fix the line issues. That is absolutely the truth. I finally gave up on Speakeasy because my onelink went "bad" and couldn't be fixed.
I signed up for a dry loop with Verizon and it was installed and working in 72 hours.
But a lot of the blame goes to Covad as well...they are way to quick to brand you "best efforts, performance not guaranteed" or whatever term they use instead of working to keep a line working. |
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CylonRed
Premium,MVM
join:2000-07-06
Bloom County | Covad is stuck if the ILEC is crappy - there is nothing they can do to force the issue and hence the 'explanation'. |
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