| reply to A Comcast Rep
Re: Stories like this said by A Comcast Rep :
Are so misleading.
As a rep for this company I work with many extremely hard working and talented individuals every day who do their absolute best to provide the best service we can for customers. Whatever the question or issue, we go out of our way to treat our customers as we want to be treated.
Is there a bad apple here or there? Absolutely. But they are very few and far between and the company does their absolute best to weed them out.
I can speak from personal experience and say that this companies training program is top notch and personally I went through a full 6 weeks of training before I ever even hit the floor to take calls.
It's hard to imagine many companines investing that kind of time and attention to their employees and this translates into what we deliver to our customers.
I..and my coworkers know every single day who it is that pays us..and who it is that we serve.
And..it is our CUSTOMERS.
And we treat them with respect and do our very best to make their experience the absolute best it can be.
I am PROUD..and happy..to call myself a Comcast Rep...and do my best everyday to make our customers happy to do business with us.
That's great. The problem is, the majority of the people comcast has aren't doing good things. |
