TimmerZ
join:2003-01-22
Sebastopol, CA
| Suddenlink
Yep, Im having the same issues. Was fine for the first month than intermitent connectivity. Called Tech support about 15 times total so far they sent out numerous techs and they couldnt find anything THAN they decided it was worth thier time to monitor my connection.
That being said they did see my modem drop synch and sent out a tech to replace the drop/lines everything new cables etc.
Nothing has improved still have the same issues. Called them today and the tech was adamant that there wasnt a problem.
I play online games as well and than I asked if they are blocking ports and sure enough they are I had asked this same question when I got their service and they said that they don't block any ports. LIARS....
Ill be going back to Sonic.net ADSL as that has been the best damn service I have ever had.
Suddenlink blows right now as they are not taking the time to resolve these issues. For the amount of money Im paying them they are not doing anything for me.
They just took over cox cable here in norther california and from what Ive heard about Cox is that they treated thier customers right and got this resolved in a timely manner. |
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sup2069
join:2005-09-30
Dyess Afb, TX
 ·Suddenlink
| I agree with you about cox. I used to live in San Diego back in the early 2000's and boy were the early days of internet gaming were smooth and enjoyable. But as with any service there will be hiccups. Cox sent out a truck roll to my house and replaced our lines and modem free of charge, also had cable installed on the spot when he returned with the box also free. I miss cox. |
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