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rradina

join:2000-08-08
Chesterfield, MO

AT&T isn't getting $85,000

The guy isn't paying $85,000. He's had it reduced to $3,400.

If AT&T was smart, they should:

1) Have a maximum in the contract after which additional charges cease. They could make it plenty stiff but letting it accumulate to $85,000 is ridiculous.

2) Place a billing limit on the account. Much like a credit cards have limits, these plans should have dollar limits so that once exceeded, the account is automatically deactivated until the customer calls.


Vamp9190
Premium
join:2002-02-11
Chantilly, VA
kudos:1

How fast is the connecting that he could have DL that much data in one month? How many GB did he DL to incur 85k in charges?


rradina

join:2000-08-08
Chesterfield, MO

Good question. According to Wikipedia, watching streaming video at VHS quality requires 1Mbps. DVD requires 5Mbit/second.

I doubt the data link is providing 5Mbit/second but it might be capable of providing 1Mbit/second.

Just guessing but he may be downloading and then watching. I doubt the data rate is consistently high enough to support VHS or DVD streaming video. (Unless he's watching postage stamp sized porn movies...)

If he's downloading DVD quality, that's about 4GB/movie. If he watches two per night, that's 8GB/day, 240GB/month.

That's not a lot so it sounds like AT&T had some pretty stiff data charges


LoftyDan

join:2002-10-22
Winnipeg, MB

reply to rradina

Re: AT&T is getting $0

Read the quick summary of the article, and you'll see this has nothing to do with AT&T. The big Canadian flag should also give you a clue the article is about a Canadian Company, clearly shown as Bell Canada.

rradina

join:2000-08-08
Chesterfield, MO

We've seen several users incur massive iPhone bills from AT&T (from $3,000-$4,800) because they didn't read the fine print for their data plan. However, None of them can hold a candle to one Canadian man who used his mobile phone as a modem a received a whopping bill for $85,000. He signed up for a $10 unlimited mobile browser plan from Bell Mobility, unaware that tethered data transfers would incur additional fees.
You are correct. The post is misleading since it compares the bill to similar big "iPhone" bills from AT&T. Although it doesn't mention the Canadian man used the iPhone (it says mobile phone), I assumed from the opening sentence that we were still talking about AT&T and the iPhone. The last sentence does mention "Bell Mobility" but I failed to connect the dots. My bad.

LoftyDan

join:2002-10-22
Winnipeg, MB

Such things happen to us all...case in point, I didn't see the iPhone AT&T connection when I was writing my reply, as I was more focus on it being a Bell issue.


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