Bohunk person
@comcast.net
|  Teleblend Inbound calls issue
Teleblend reports on their website that they had an issue Thursday and Friday of last week with inbound calls.
I still cannot receive any inbound calls. It has been down for a week now. Callers get the message "the number you have dialed is not in service" I can make out bound calls just fine. I worked with Jason the other night for over an hour but he was no help. I kept telling him they had an inbound call issue. They even said so in an email to me when I enquired via email.
Last night I was on hold for an hour and 45 minutes waiting for their tech support again. All I got was their calling tree and on hold music.
I just called back and have been on hold for almost an hour.
Does anyone have any comments questions, backdoors, other numbers, etc? I need a phone that works... both ways IN and OUT... My frustration level is off the charts...
This is as bad as the Sunrocket fiasco...
Have they shut the doors? Are they still in operation? Any info would be appreciated! |
|
SunshineMA
@comcast.net
| We are having the same issue... at first, we thought a cable issue when we did not have a dial tone and our router was causing us a problem getting the internet, but then discovered that people could not reach uson the VoIP and started calling our cell phone (thankfully we have them).
We decided not to waste our time on the Teleblend "customer (dis)service line" this time and already asked Vonage the transfer the number.
I had expected to see more out her in cyberspace about this issue, but I suspect there are sooo few of us customers that it's not really "that big a deal". On a positive note, they have failed to bill us the last few months, so it's not like we're paying for this now... (as we did with SunRocket).
I did try to log in today to teleblend.net and it just said "account closed" -- have you checked your account? Perhaps they simply closed you, too, without letting you know? |
|
spinn
@zone7water.com
| reply to Bohunk person
I'm experiencing problems as of last night. I get no dial tone. If I call in, I get the recorded message that my number has been disconnected. Anyone know if there's an outage in the Fremont, CA area? My dad's service is still working in San Leandro, CA...20 miles away.
I tried to log into the gizmo, but it wasn't recognizing 192.168.251.1 Is there a reset button on the gizmo? |
|
SE
@pacbell.net | reply to Bohunk person
We've no phone service for over a week and tried calling and were on hold for over 3 hours with no responses. No responses to any of our trouble tickets. Something is happening to this company!! |
|
feet
| It's happening to me now. No inbound calls. Two hours on the phone with an idiot who told me my firewall was the problem. It wasn't. They told me I could set call forwarding on my old sunrocket login. I couldn't. Can't turn off autopay. They have my number. Telebelnd is my worst nightmare. |
|
