said by DotMac4 :

Instead of burying vague restrictions deep within an AUP:

Don't promise "crazy-fast" speeds that the network can't support.

Admit to the traffic shaping and inform users up front exactly how the traffic shaping works and what protocols they're going after instead of lying about it until caught by a few users and the AP.

Control hogs by implementing easy to understand an monitor usage caps instead of traffic shaping popular apps into the ground regardless of usage and then give the option to BUY more usage. Let the hogs support their usage habits without casual users apps running like ass. Cox does it, so can Comcast.

Don't accuse people of network abuse without clearly defining what "abuse" is.

IOW, instead of hiding all the BS, make the policies and advertising CRYSTAL clear and fair.

said by LeftOfSanity :

But with such great ideas why are you not in the buisness trying to implement them?