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CableTool
Poorly Representing MYSELF.
Premium
join:2004-11-12

reply to hopeflicker
Re: Heroes

said by hopeflicker See Profile :

Comcast has really nothing to do with this IMHO.
They were just people in the right place. Just about anyone could have done the same.
By the same token Comcast had nothing to do with a tech drilling into a gas line. It was the own techs poor planning and judgement. As a person who makes mistakes.
But the tech didnt get the PR, his company did. Along with the myriad of other articles damming Comcast.
So a group of techs do something good.. and its no longer a reflection on the company but on the individual.

How f#%$ing typical.

What a sad world most people live in.
--
CableTechs.org/"Horrible People with Integrity"


hopeflicker
Capitalism breeds greed
Premium
join:2003-04-03
Long Beach, CA

said by CableTool See Profile :

said by hopeflicker See Profile :

Comcast has really nothing to do with this IMHO.
They were just people in the right place. Just about anyone could have done the same.
By the same token Comcast had nothing to do with a tech drilling into a gas line. It was the own techs poor planning and judgement. As a person who makes mistakes.
But the tech didnt get the PR, his company did. Along with the myriad of other articles damming Comcast.
So a group of techs do something good.. and its no longer a reflection on the company but on the individual.

How f#%$ing typical.

What a sad world most people live in.
Techs drilling holes to get their jobs done is part of their job, saving lives is not part of their job.
--
People pray to God because they're told to.


DotMac4
Shill H8r
Premium
join:2007-10-26
Huntington Beach, CA


1 edit
reply to CableTool
It goes to Comcast as a company when there is a pattern, like

»Comcast Contractor Held For Double Murder
»Napping Comcast Tech Fired
»The Phantom Comcast Install Order
»The Cable Guy Blew Up My Powerbook
»No Ground? Exploding Dishwasher
»Botched Comcast Install Blows Up House

Perhaps now after a Comcast tech help rescue victims in the Minneapolis bridge collapse and now the fire, they can turn the neg stereotype of their techs around. Perhaps if a Comcast tech cures cancer and brings Democracy to Cuba, people will have good feelings about Comcast.


TD Nickell
Premium,MVM
join:2006-09-26
Federal Way, WA
clubs:

reply to CableTool
I would have to say,well done Comcast Tech's!


hopeflicker
Capitalism breeds greed
Premium
join:2003-04-03
Long Beach, CA

said by TD Nickell See Profile :

I would have to say,well done Comcast Tech's!
And I would say well done to those guys for being in the right place at the right time.
--
People pray to God because they're told to.


DataDoc
My avatar looks like me, if I was 2D.
Premium
join:2000-05-14
Greenville, NC
I used to have Comcast, can I get some cred?


pike
Premium,MVM
join:2001-02-01
Cleveland, OH
clubs:
·Vonage
·AT&T Midwest

reply to CableTool
said by CableTool See Profile :

By the same token Comcast had nothing to do with a tech drilling into a gas line. It was the own techs poor planning and judgement.
I disagree: it's Comcast's responsibility to make sure their hiring process screens out inept candidates.

-Mike


CableTool
Poorly Representing MYSELF.
Premium
join:2004-11-12

said by pike See Profile :

said by CableTool See Profile :

By the same token Comcast had nothing to do with a tech drilling into a gas line. It was the own techs poor planning and judgement.
I disagree: it's Comcast's responsibility to make sure their hiring process screens out inept candidates.

-Mike
As a Sirius Listener Id have to disagree.
My tech drilled into a gas line. The homeowner burried the meter inside a drywall in a basement he just finished, without permits.
My tech drilled from the outside, thought he hit cinder block. Pushed harder, smelled gas.
THe firedepartment had to come and breakdown his wall to find a gas meter.
Was the tech "inept"? Was Comcast at fault for hiring an "inept employee"?
He is one of the best employees I have. I actually got Comcast to hotel them for three days because it was fall and getting cold and they had no heat now.
The tech was worried sick about the situation, I had to spend an hour convincing him he did nothing wrong. He inspected both sides of the drill site and had no way of knowing an entire gas meter was covered inside a closed wall.

Not everything is black and white... unless thats how you choose to see things.
--
CableTechs.org/"Horrible People with Integrity"

jvanbrecht

join:2007-01-08
Bowie, MD

reply to hopeflicker
said by hopeflicker See Profile :

Techs drilling holes to get their jobs done is part of their job, saving lives is not part of their job.
I will disagree with you here.. it is every human beings job to save lives if lives are in need of saving.

As for a previous statement, while I agree that Comcast sometimes takes needless criticism (and I hate comcast so do not think I am standing up for them), in this case, it had nothing to do with the company other then their decision (a good one by the looks of it) to hire people who would risk their own lives to help others. It stops there, however as for the guys drilling into a gas line, that was done while performing a task assigned to them/him/her by corporate.

So yes, Comcast should take a beating for the last statement, as for the saving of lives, the most they should be able to do is maybe is milk the fact they hire selfless emplyees who are willing to help out despite the dangers to themselves, and thats it.

jvanbrecht

join:2007-01-08
Bowie, MD

reply to CableTool
Well... what would you have said had the gas meter been outside the wall where it should have been, and the pipe running from the meter had been running through the wall 50 meters away from the meter (heh.. sorry could not resist), had the tech drilled through the pipe would you still not hold him responsible. No, you would, reagardles of where the tech is drilling or digging, it is up to the tech to take reasonable care, that means checking for electrical, plumbing and gas lines where they are doing the construction.

Now yes, the idiot who buried his gas meter (why.... I would love to know) has some liability, but the tech was ultimately responsible for hit it. A simple stud finder that checks for metal in a wall would have hinted at this problem.. its a $5 tool.. I suggest that installers invest in one...


hopeflicker
Capitalism breeds greed
Premium
join:2003-04-03
Long Beach, CA


1 edit
reply to jvanbrecht
said by jvanbrecht See Profile :

said by hopeflicker See Profile :

Techs drilling holes to get their jobs done is part of their job, saving lives is not part of their job.
I will disagree with you here.. it is every human beings job to save lives if lives are in need of saving.

What i was getting at was that it is not in the job description of cable employees to save lives. And yes, it is an unwritten rule that everyone should try to save a life when one is in danger if it is at all possible.
--
People pray to God because they're told to.


CableTool
Poorly Representing MYSELF.
Premium
join:2004-11-12

reply to jvanbrecht
said by jvanbrecht See Profile :

Well... what would you have said had the gas meter been outside the wall where it should have been, and the pipe running from the meter had been running through the wall 50 meters away from the meter (heh.. sorry could not resist), had the tech drilled through the pipe would you still not hold him responsible. No, you would, reagardles of where the tech is drilling or digging, it is up to the tech to take reasonable care, that means checking for electrical, plumbing and gas lines where they are doing the construction.

Now yes, the idiot who buried his gas meter (why.... I would love to know) has some liability, but the tech was ultimately responsible for hit it. A simple stud finder that checks for metal in a wall would have hinted at this problem.. its a $5 tool.. I suggest that installers invest in one...
They do have one. Provided.
If the tech did hit a line that was not hidden of course he is liable. It wouldnt be Comcasts poor training. It would be the techs negligence to follow proper procedures.
Depending on the situation and the area, a stud finder may or may not be of use.
--
CableTechs.org/"Horrible People with Integrity"


TraumaJunkie
Premium
join:2004-03-05
Knoxville, TN

reply to hopeflicker
said by hopeflicker See Profile :

said by jvanbrecht See Profile :

said by hopeflicker See Profile :

Techs drilling holes to get their jobs done is part of their job, saving lives is not part of their job.
I will disagree with you here.. it is every human beings job to save lives if lives are in need of saving.

What i was getting at was that it is not in the job description of cable employees to save lives. And yes, it is an unwritten rule that everyone should try to save a life when one is in danger if it is at all possible.
It is part of the job...that is why every tech is annually recertified in CPR and basic first aid.


hopeflicker
Capitalism breeds greed
Premium
join:2003-04-03
Long Beach, CA

said by TraumaJunkie See Profile :

It is part of the job...that is why every tech is annually recertified in CPR and basic first aid.
Not every tech. After about 3 months of in class and in the field training, I never received, nor did we cover, first aid or CPR.
--
People pray to God because they're told to.
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