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 CableToolPoorly Representing MYSELF.Premium
join:2004-11-12 | reply to pike
Re: Heroes said by pike:said by CableTool:By the same token Comcast had nothing to do with a tech drilling into a gas line. It was the own techs poor planning and judgement. I disagree: it's Comcast's responsibility to make sure their hiring process screens out inept candidates. -Mike As a Sirius Listener Id have to disagree.
My tech drilled into a gas line. The homeowner burried the meter inside a drywall in a basement he just finished, without permits.
My tech drilled from the outside, thought he hit cinder block. Pushed harder, smelled gas.
THe firedepartment had to come and breakdown his wall to find a gas meter.
Was the tech "inept"? Was Comcast at fault for hiring an "inept employee"?
He is one of the best employees I have. I actually got Comcast to hotel them for three days because it was fall and getting cold and they had no heat now.
The tech was worried sick about the situation, I had to spend an hour convincing him he did nothing wrong. He inspected both sides of the drill site and had no way of knowing an entire gas meter was covered inside a closed wall.
Not everything is black and white... unless thats how you choose to see things.
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CableTechs.org/"Horrible People with Integrity" | |
| Well... what would you have said had the gas meter been outside the wall where it should have been, and the pipe running from the meter had been running through the wall 50 meters away from the meter (heh.. sorry could not resist), had the tech drilled through the pipe would you still not hold him responsible. No, you would, reagardles of where the tech is drilling or digging, it is up to the tech to take reasonable care, that means checking for electrical, plumbing and gas lines where they are doing the construction.
Now yes, the idiot who buried his gas meter (why.... I would love to know) has some liability, but the tech was ultimately responsible for hit it. A simple stud finder that checks for metal in a wall would have hinted at this problem.. its a $5 tool.. I suggest that installers invest in one... | |
CableToolPoorly Representing MYSELF.Premium
join:2004-11-12 | said by jvanbrecht:Well... what would you have said had the gas meter been outside the wall where it should have been, and the pipe running from the meter had been running through the wall 50 meters away from the meter (heh.. sorry could not resist), had the tech drilled through the pipe would you still not hold him responsible. No, you would, reagardles of where the tech is drilling or digging, it is up to the tech to take reasonable care, that means checking for electrical, plumbing and gas lines where they are doing the construction. Now yes, the idiot who buried his gas meter (why.... I would love to know) has some liability, but the tech was ultimately responsible for hit it. A simple stud finder that checks for metal in a wall would have hinted at this problem.. its a $5 tool.. I suggest that installers invest in one... They do have one. Provided.
If the tech did hit a line that was not hidden of course he is liable. It wouldnt be Comcasts poor training. It would be the techs negligence to follow proper procedures.
Depending on the situation and the area, a stud finder may or may not be of use.
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CableTechs.org/"Horrible People with Integrity" | | |
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