wayne8888
join:2005-10-16
Baltimore, MD
 ·Cavalier Telephone
 ·ViaTalk
 ·Comcast
| reply to Lenagainster
Re: Decisions, decisions, decisions
Hi......Actually, my problems with Cavalier started in in 2005 during two periods, at that time I found their peak time DSL speeds to fall off dramatically (this was early 2005). I dropped them and went to Verizon DSL (April 2005) and then to Comcast HSI in May. Later, while still with Comcast, I tried Phonom (Cavtel's VOIP ). I never even got a dial tone (amounted to standalone DSL with high off peak speeds but still relatively slow peak usage time download speeds). I dropped them again (late 2005). My ratings were very low at that time. They actually tried to charge me for undelivered Phonom service ( more than a year and a half later LOL). I increased my ratings based on my November 2007 experience with standalone DSL service. I have no doubt that others have problems with Cavalier (been there twice). My ratings are for my current experience with them. I find that their tech support is head and shoulders above the clueless folks at Verizon. I have been lucky enough not to have to deal with their less than stellar Customer Service this time around. I have not dropped them yet but I probably will in January if they don't drop my standalone DSL price to $25-$30 (mainly due to the speed, the free McAfee products and the SSL features from Comcast that allow you to use email clients like outlook, outlook express etc to send email no matter which ISP you are connected to at that moment). Cavalier is a much better value for me than Verizon DSL (being more than 3 times faster than V*) but Comcast is a better value than either for me (especially after they lowered my price to $41.70 per month for the fastest speed tier).
Wayne |
