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robpower
join:2004-11-15
San Francisco, CA | Wasn't a network outage. Must have been a software glitch. I had the phantom calls thing, too. But it was more like every minute than every 15 minutes. Three times over the course of the weekend, at one point around 3:30 or 4 in the morning. And it didn't just ring my Vonage line, but it even rang my cell line, even though forwarding to my cell line was disabled. I had 20 one-second silent voicemails in less than half an hour. I didn't go over cell minutes this month, but if I did, I wonder if Vonage would have reimbursed me, since they were the ones who caused it. And, another time, I was on the phone with the person showing up on the caller ID for the phantom calls, and we had perfect sound quality all the time, aside from the call waiting beeps on my end. So, it clearly wasn't a network outage.
If it were a financial resources issue due to the lawsuits, it wasn't that they couldn't afford the bandwidth. It was that they couldn't afford a competent software engineer.
:-|
I had been trying to get my family in other cities to switch to them, but now I'm going to recommend against it. I guess I'm just bad luck. I was a SunRocket customer who got screwed out of months of prepaid service when they went under. At least I'm on Vonage month-to-month. | |
 JeffreyWilpon please sell the MetsPremium
join:2002-12-24
Long Island
kudos:3
 ·Vonage
 ·Optimum Online
| Yeah I had the phantom calls as well. For me, started late afternoon Friday and ended in midmorning on Saturday.
Largest, most strange outage by far in the several years I've had Vonage.
It happens - I'll take one problem like that every so often for the price I'm paying and features I'm receiving.
--
And so castles made of sand, slip into the sea, eventually.
I'm the Dude. So that's what you call me. You know, that or, uh, His Dudeness, or uh, Duder, or El Duderino if you're not into the whole brevity thing. | |
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