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Spice300
Premium
join:2006-01-10

reply to sick_of_it

Re: FAP meter broken yet again?

There are no major discrepancies between my actual usage as reported by netstat and my WB FAP meter. As usual WB overreports my usage by about 8% during the first part of December but that gap increases to about 11% by the middle of the month. There is speculation that a little over half of this overreporting is due to WB's FAP meter being in units of millions of bytes while my netstat data is in megabytes (1,048,576 bytes).

Information about the graph:

1. Data is collected every 30 minutes.
2. FAPPeriod = 30.81 days (exactly 1430, 30 minute intervals)
3. delay = 30 minutes
4. Actual usage during the flatline on Nov. 30 is ignored.
5. The beginning and end of the flatline is affected by daylight savings time.
A. WB FAP meter stopped subtracting at ~20:30 MST on Nov. 29.
B. WB FAP meter stopped adding at ~02:30 MST on Nov. 30
C. WB FAP meter began subtracting at ~20:30 MST on Nov. 30.
D. WB FAP meter began adding some time after 00:30 MST on Dec. 1, probably between 02:00 and 02:30 MST on Dec. 1 based on data from other flatlines.

6. The discrepancy within 6 hours either side of Dec. 13 GMT is caused by incomplete readings from netstat while my connection repeatedly dropped after 30 s all day long. Every time I refreshed the connection or power cycled the modem and computer, the netstat data was lost. One of the download readings is 21 MB which is likely an error because the value pack can not transfer that much in 30 seconds.

7. The gaps in the red curve are caused by no data being collected from WB's FAP meter when my computer is off. The green curve remains solid because my actual usage is known to be zero at that time.


WB Download FAP Meter Compared to Actual Usage

--
Value Pack, beam 31, Riverside gateway


capri331

join:2008-01-09
Waterford, PA

The more I read on here the more I see my problems fromother people. I have questioned and requestioned the FAP meter. About 2-3 weeks ago my FAP meter about doubled and as I was watching it last week I noted it was flirting with the threshold (7300-7400MB). The Saturday Jan 5th there was a 12+ hour network outage. Sunday morning my wife receives the email about being FAPped and I check the meter. 8000+MB! Easily this is a 500-700MB discrepency and like the author states WB runs down their list of questions pointing to the USER.

I was running an open wireless network BUT with it's max range of 400' the likelihood that it was anyone in my Po-Dunk Back of my Butt Waltonville landscape is slim to none.

Even if someone was actually piggy backing off of us they still would have to overcome our connectivity issues not to mention the 12 plus hour outage that this all occurred!

WB is often so full of BS they don't know when their lies start or end.



N4ST
Jim
Premium
join:2005-11-25
Jersey, VA

I'm not saying this is your situation, but if you are having issues staying connected, be careful about leaving your email program running for long periods of time. If you have a large amount of email that does not download cleanly and get cleared from the mail server, this can repeat over and over and you will be charged multiple times on the FAP for your email. There was a similar problem for single oversize emails that could drive users into FAP in a few hours because it created an almost continuous download state, but supposedly that particular problem has been fixed.
--
Anik F2 | WildBlue Pro Pak | Beam 37 | Laredo NOC | Since Nov 2005



capri331

join:2008-01-09
Waterford, PA

said by N4ST:

I'm not saying this is your situation, but if you are having issues staying connected, be careful about leaving your email program running for long periods of time.
I will take that under advisement because I tend to leave my PC onand my email program running. It's a habit I had when I was on dial up. My connection never timed out. Time to break the habit, thanks for the advise!

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