jsimmons
Premium,MVM
join:2000-04-24
Falls Church, VA
 ·Cox HSI
| Poor Support and Billing - nothing new there.
"People love FiOS itself, but the service's billing and support continues to leave plenty to be desired.
Service and Billing.... The bane of almost every telco! 
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"Everything should be made as simple as possible, but not one bit simpler."- Albert Einstein |
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stridr69
join:2003-05-19
San Luis Obispo, CA | How about the bane of EVERY bill. When YOU make a mistake, there's h!@# to pay, when THEY make a mistake, it's "we'll get back to ya on that".
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kalanic00
join:2006-07-16
Bothell, WA
 ·Verizon Online DSL
| My experience: Tech Support will not quote prices. They will refer you to the 'billing & payments' department. When calling 888-553-1555, be sure to indicate to the automated voice-response system that your call is in regards to 'billing.' This is the best bet when you need to acquire accurate prices for your area. |
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