Poor Support and Billing - nothing new there. -

Author	All Replies
jsimmons Premium,MVM join:2000-04-24 Falls Church, VA	Poor Support and Billing - nothing new there. "People love FiOS itself, but the service's billing and support continues to leave plenty to be desired. Service and Billing.... The bane of almost every telco! -- "Everything should be made as simple as possible, but not one bit simpler."- Albert Einstein
jsimmons Premium,MVM join:2000-04-24 Falls Church, VA	to forum · permalink · 2007-12-18 21:55:23 ·
stridr69 join:2003-05-19 San Luis Obispo, CA	How about the bane of EVERY bill. When YOU make a mistake, there's h!@# to pay, when THEY make a mistake, it's "we'll get back to ya on that".
stridr69 join:2003-05-19 San Luis Obispo, CA	to forum · permalink · 2007-12-18 23:44:24 ·
kalanic00 join:2006-07-16 Anchorage, AK	My experience: Tech Support will not quote prices. They will refer you to the 'billing & payments' department. When calling 888-553-1555, be sure to indicate to the automated voice-response system that your call is in regards to 'billing.' This is the best bet when you need to acquire accurate prices for your area.
kalanic00 join:2006-07-16 Anchorage, AK	to forum · permalink · 2007-12-18 23:56:03 ·

FiOS Support Unsure Of Their Own Prices > Poor Support and Billing - nothing new there.