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Forums » iProvo FTTH Losing Customers » Short on information
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From what I heard : »
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Rogue Wolf
Ate The Last Of The Pumpkin Pie

join:2003-08-12
Troy, NY
·RoadRunner Cable

reply to Lazlow
Re: Short on information

I was wondering that myself. Surely it can't cost $800 simply to "turn on" the service at an already-connected location? If that's the case, they've got a lot more problems than simple subscriber churn.

I can't believe that Utah is seeing such explosive housing growth that people will build houses, have FTTH connected and then move out before the muni project sees a return on the layout investment.
--
I have learned to ignore such naysayers, when... quelling... them... hm?... was out of the question.
to forum · permalink · · 2007-12-19 18:07:54 · Reply to this

travelguy

join:1999-09-03
Santa Fe, NM
said by Rogue Wolf See Profile :

I was wondering that myself. Surely it can't cost $800 simply to "turn on" the service at an already-connected location? If that's the case, they've got a lot more problems than simple subscriber churn.
Actually, it can. The sat providers figure it costs them around $600 every time they sign up a customer. One reason that's so high is advertising and marketing costs. The other is that maintaining a fleet of trucks and installers isn't cheap, even if all they do is drop of a modem.
to forum · permalink · · 2007-12-19 19:55:55 · Reply to this
Forums » iProvo FTTH Losing CustomersFrom what I heard : »
« Maybe The Service Is No Good  

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