KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK
 ·Cox HSI
 ·AT&T Southwest
| reply to TK Junk Mail
Re: Tell me it isn't so
Read it carefully. They aren't losing the money on each customer in service... they are losing money on customers they hook up and then leave a short time later because the equipment connection costs per home hooked up is $800. Which seems high to me.
The solution, and why they've brought in consultants, is to gain more customers and reduce churn. IE they need customers who like the service and stay with iProvo. They aren't losing money on each customer unless they leave before the connection costs have been absorbed.
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"Regulatory capitalism is when companies invest in lawyers, lobbyists, and politicians, instead of plant, people, and customer service." - former FCC Chairman William Kennard (A real FCC Chairman, unlike the current Corporate Spokesperson in the job!) |
