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Wottcc
Premium
join:2004-11-02
Greeley, CO

Bad service

Iprovo and Utopia are both a good deal in the price category, but Mstar sucks overall. No PPV service, wierd freezing on the tv picture, and the internet routing is lousy. I can get lower pings to many game servers on QWest with interleave than i can with Mstar. The customer service is pretty pathetic too. Compared to the comcast service i have in Colorado, Mstar is a joke. Id switch this address too if i could.


KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK
Reviews:
·AT&T DSL Service

This is kinda what I suspect the problem is.

Nothing wrong with the Muni-Fiber network, itself... Just poor services or choices offered by those providing services over it. What they need is a strong partner to deliver what people want, because otherwise, it's a no-brainer.
--
"Regulatory capitalism is when companies invest in lawyers, lobbyists, and politicians, instead of plant, people, and customer service." - former FCC Chairman William Kennard (A real FCC Chairman, unlike the current Corporate Spokesperson in the job!)


wraptur

join:2007-09-21

You are correct on that one. Routing hops to the internet is not the fiber network (on net) that is the ISP's connection to the Internet (off net). Try X-mission's or AT&T's routing bet its great in fact I know it is. That is the great thing about the open net model, just go with a new ISP if the service stinks. That doesn't however work with only 1 Video provider, someone needs to step up and either add that service or a new video provider needs to jump on to increase competition.


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