Reviews:
 ·Charter
1 edit | reply to Anon3446
Re: How to block porn from On-Demand channels? I would complain to Charter about this. Specifically I would go to your local or regional office with a letter in hand outlining your concerns and ask to speak with the office supervisor. These channels can be and are encrypted in many areas. I doubt it is that difficult for them to do this encryption and I don't understand why it is done in some areas and not others.
As much as I like Charter, one of my main gripes with them is the difficulty in communicating with them about concerns or even compliments for that matter. There should be a well publicized email address for this kind of thing on a local, regional and national level with the expectation of a "real response" in a reasonable time period. Try as I might, I have never been able to find this kind of communication avenue. I ultimately ended up emailing the Charter CEO about a much more trivial issue and lo and behold, I received a phone call within 30" from someone in the St. Louis office. Still waiting to see if that will create action.
Sorry for that rant but getting back to my original point, the only effective way I believe you can communicate your concern, know it was heard and I think likely acted upon is my above suggestion. I think your concern is very legitimate and deserves attention, especially as many Charter markets already block VOD through encryption. |
