Re: Primus Latency in Canadian Broadband http://www.dslreports.com/forum/r19655268 en Thu, 04 Dec 2008 21:41:08 EDT Thu, 04 Dec 2008 21:41:08 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,20333758 xgmranti :
said by TMANN123 See Profile :

This is from 6:38pm today. This download is using utorrent and using a private tracker.

Cheers
Probably on a Primus DSLAM.]]> http://www.dslreports.com/forum/remark,20333758 Mon, 14 Apr 2008 18:39:00 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,20333749 TMANN123 : This is from 6:38pm today. This download is using utorrent and using a private tracker.

Cheers
Click for full size
]]> http://www.dslreports.com/forum/remark,20333749 Mon, 14 Apr 2008 18:37:18 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,20333697 xgmranti : Nice to see its still lagging away. I'd add in but I haven't been paying attention lately.]]> http://www.dslreports.com/forum/remark,20333697 Mon, 14 Apr 2008 18:27:42 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,20329367 dystemper : in ottawa. still suffering from terribad latency in the evenings from primus. ;(

normally, my latency to google is 30-40ms. between 6pm-11pm, it's around 300ms. ongoing for 2 months. switching from interleave to fastpath has helped when latency is normal... but the latency spikes still occur.

yeah. my latency dropped significantly during most of the day. but between 6pm-11pm, it skyrockets. it looks like a serious congestion issue on the primus network. here's ping statistics and tracert.

Ping statistics for 64.233.187.104:
Packets: Sent = 1920, Received = 1919, Lost = 1 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 84ms, Maximum = 433ms, Average = 241ms

Tracing route to www.l.google.com [72.14.205.103]
over a maximum of 30 hops:

1 56 ms 99 ms 99 ms speedtouch.lan [192.168.1.254]
2 138 ms 119 ms 113 ms lo-0.erx.tor.primus.ca [216.254.132.30]
3 180 ms 163 ms 171 ms core2.tor.primus.ca [216.254.130.165]
4 211 ms 194 ms 157 ms gi1-1-202.bb2.tor.primus.ca [216.254.129.168]
5 139 ms 143 ms 151 ms gw-google.torontointernetxchange.net [198.32.245
.6]
6 187 ms 184 ms 167 ms 66.249.94.92
7 128 ms 109 ms 121 ms 72.14.236.142
8 76 ms 75 ms 76 ms qb-in-f103.google.com [72.14.205.103]

Trace complete.]]> http://www.dslreports.com/forum/remark,20329367 Sun, 13 Apr 2008 22:10:34 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,20195215 anon : Actually the correct address to flag any issues would be support@primus.ca]]> http://www.dslreports.com/forum/remark,20195215 Thu, 20 Mar 2008 10:50:54 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,20166597 anon : lol,if he was frenchie speaking english
i bet i know who it was too lol :P]]> http://www.dslreports.com/forum/remark,20166597 Fri, 14 Mar 2008 20:16:10 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,20163549 anon : LOL Sbug....last time i called about the slow speeds on saturday and high latency he wanted me to clear my internet cache to fix it.......]]> http://www.dslreports.com/forum/remark,20163549 Fri, 14 Mar 2008 10:02:30 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,20162477 anon : I thought the biggest selling "feature" of DSL was that we weren't sharing our internet with our neighbors?? Of course this is only good when the ISP itself has the capacity to handle it's customers otherwise we just move the bottleneck up the food chain. It's pretty obvious these evening slowdowns are because of network capacity. How else does a perfectly working line during the day turn into dial up speeds at night? Imagine the frustration when you get the east indian call centre guy who insists on running you through his menu of troubleshooting. As if releasing and renewing my DHCP is going to solve 5 mbps of speed difference!]]> http://www.dslreports.com/forum/remark,20162477 Fri, 14 Mar 2008 00:26:10 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,20160531 anon : It Certainly would be nice to get a notice.
i dont have Primus at home so i didnt know.
Wish there was something i couyld do..

but if anyone has a problem they would like to point out..
send the message to
techsupport@primustel.ca

some of us Techs do actually care...]]> http://www.dslreports.com/forum/remark,20160531 Thu, 13 Mar 2008 17:31:40 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,20160419 Solveman :
said by Ryneaver :

But its really bad business practice to not give anyone notice when you are going to do, or are doing, work....
I agree with that comment. I've been a Primus customer since I don't know when....way back when they bought out my dial-up provider, Globalserve. I've stuck with Primus through it all....even when Sympatico offered DSL in my area before Primus did. I recall a time when Primus use to email its customers notices about upcoming changes to its services. The last notice I received was during the 3Mb upgrade and how after the upgrade was completed there was a significant slowdown with the service - both browsing and downloading. The notice apologized for the delays and assured its subscribers that it was being worked out. It even went into details about the issue. Pointless to some? Maybe. But to me, since I could understand it, it was at least reassuring to know that my ISP was admitting a problem. Thus, I didn't bother with tech support and like the email assured, the issue was worked out.

Fast-forward to now and nothing from them. This latency problem first started for me around November and became really noticeable around mid-January. I could post the numbers (been keeping track since December in case I need it), but I won't since it is very similar to what is already posted here. Generally, there are good days and bad days. Most notably the weekends (when everyone's home).....a total write-off; too slow to browse and downloading at a mere 10-20KB/s; not nearly enough for watching streaming video without the buffering message constantly showing up. My 1Mb connection was faster back when I signed up for DSL, but at least it was consistent. I am on the 5056Kb/800Kb fast profile now and all was great up until the late part of 2007. Reading about these issues in this thread makes me realize I'm not the only one. It seems to be scattered throughout Ontario. We'll see what happens by the end of March... :hmm:]]> http://www.dslreports.com/forum/remark,20160419 Thu, 13 Mar 2008 17:12:02 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,20157581 anon : Oh, I'm quite certain that people have read that....But its really bad business practice to not give anyone notice when you are going to do, or are doing, work....you have to admit that at least.]]> http://www.dslreports.com/forum/remark,20157581 Thu, 13 Mar 2008 08:49:53 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,20157324 anon : Just aCouple things that people dont bother reading..

Terms of Use
GENERAL TERMS AND CONDITIONS ("Agreement")

PRIMUS TELECOMMUNICATIONS CANADA INC. ("PRIMUS")

8. SERVICE INTERRUPTION.

Primus may interrupt Your services at any time for any duration without notice or liability to inspect, install, replace, repair or perform maintenance on the Equipment or facilities or for any required technical reasons.

16. WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY.

16.a. Primus does not guarantee uninterrupted Services operation. Primus and its directors, officers, agents, assigns, underlying carriers, licensors and suppliers, provide the services “as is” and make no express or implied warranties of any kind regarding the Services, facilities, network, Equipment or products in any way. To the extent applicable by law, Primus and its directors, officers, agents, assigns, underlying carriers, licensors and suppliers make no warranty of merchantability or fitness for a particular purpose or use.

16.b. In particular and without limitation, Primus and its directors, officers, agents, assigns, underlying carriers, licensors and suppliers, are not liable for:

(i) disruption or interruption in Service availability, INCLUDING UNAVAILABILITY OF 9-1-1 SERVICE;

(ii) any event beyond Primus’ control, including acts of God, inclement weather, labour disputes, riots or civil disputes, war or armed conflict, any law, governmental order, regulation or decision; or

(iii) damage to the Equipment or Your premises, which is not wholly caused by Primus’ gross negligence or willful misconduct.

16.c. Notwithstanding the foregoing, Primus and its directors, officers, agents, assigns, underlying carriers, licensors and suppliers , shall in no event be liable to You or any person for any actual, direct, indirect, consequential, special, incidental, reliance, punitive or any other damages, or lost profits of any kind whatsoever, injury, death or damage to person or property, whether in negligence, breach of contract tort or other causes of action, arising out of the provision of Services or in any way from this Agreement, INCLUDING BUT NOT LIMITED TO THE AVAILABILITY OF 9-1-1 SERVICE. In the event Primus is found liable by a court of competent jurisdiction, liability will not exceed an amount equal to the price of Services purchased by You during the month preceding the event in question.

16.d. Any action or proceeding against Primus by You must be commenced no later than 1 year after the event giving rise to the action or proceeding.]]> http://www.dslreports.com/forum/remark,20157324 Thu, 13 Mar 2008 07:22:20 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,20152081 anon : My magma connection was pretty much flawless Then 2 weeks ago they switched me over to my 7 meg Primus connection. Now I get high latency now on weekends. So Primus must bear SOME of the blame....]]> http://www.dslreports.com/forum/remark,20152081 Wed, 12 Mar 2008 11:34:39 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,20151022 anon : I wurk at Primus & i can back that up..
Bell is our competitor & luvs causing probs.
i say 85% of our trouble calls are all related to Bell.
Of course they want the customers..
BTW i hit a pot hole on the road yesterday & it blew a tire.
whos gonna paye for that?
im wondering if Ford will give me credit cause of that? :P

NOT!!!]]> http://www.dslreports.com/forum/remark,20151022 Wed, 12 Mar 2008 07:04:03 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,20149843 anon : Well first of all, Most of the Latency seen on the primus network is comeing from users who are connected useing Bell's Lines. As you may or may not know, Bell owns the most if not all the lines that goto your house, therefore primus is forced to push its internet through the lines of another company, in this case bell. Its like i always say, I can sell you a damn good car, but i can't promice you that the road you drive it on will be perfect. Its the same way with primus internet, they can provide you with a high speed connection with very low latency, but they can't promice that it will make it all the way across the bell lines, If you look at the primus website you will see the disclamer that says the speeds depend on the line conditions going to your house :)

Just a little insite for those who think the problem is comeing from primus :)]]> http://www.dslreports.com/forum/remark,20149843 Tue, 11 Mar 2008 22:48:36 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,20147652 TKWizard : End of the month eh?
Guess I'll wait until then. If not fixed, bye bye Primus!

And regarding the NEXON forums, you people from Primus should talk to them. NEXON replied yesterday with this message.

03/10/2008 05:04:39 PM | GM TicketMaster
Greetings,

We are sorry you are still having so many issues trying to log into our forums. We see you should be able to log in. However since you are still having this problem we will need you to have your ISP contact us. We will need you to contact your ISP and have them email us at "einquiry@nexon.net" and have them somewhere in the subject address "GM TicketMaster" so that we may directly talk to them and try to resolve the issue from there. Again we are extremely sorry you are still having issues connecting to our forum and look forward to resolving this issue so that you and other players that are having this issue can in the future join the Nexon Community.

Thank you,
GM TicketMaster
-The Nexon Team-

Good luck Primus!]]> http://www.dslreports.com/forum/remark,20147652 Tue, 11 Mar 2008 16:41:12 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,20146713 anon : Craptastic. I guess I should have waited another couple of months before going for the triple value bundle. Oh well im saving 600 bucks on the year so I guess I can forgive one day being crappy out of each week.]]> http://www.dslreports.com/forum/remark,20146713 Tue, 11 Mar 2008 13:52:38 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,20145309 anon : A lot of the slow speeds you guys are getting is due to network congestion. I've spoke to Primus tech guys who acknowledge that and say they're currently upgrading the capacity at the central offices in Toronto and London. It should be completed by the end of the month. Nothing we can do til it's done.]]> http://www.dslreports.com/forum/remark,20145309 Tue, 11 Mar 2008 09:38:14 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,20141614 anon : It's residential but my modem WILL sync up as ADSL2+ since they switched me from my Magma 5 meg to Primus 7 meg.]]> http://www.dslreports.com/forum/remark,20141614 Mon, 10 Mar 2008 16:37:09 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,20136137 anon :
said by Ryneaver :

I was seeing the same thing today Arram. High latencies all day. I'm syncing good Up/Down) [kbps/kbps]:1,024 / 9,312
Even with my crappy SNR of 7/8 (thanks to the enterphone intercom) I get get good speeds.

Does anyone know if Primus only has the one access Concentrator ERX-TOR1? Is it possible that there is another one they can move us to here in Ottawa which would, hopefully, fix the problem?
How the heck do you have a 9 meg downlink?? I assume that's a residential line and not some special business adsl2?]]> http://www.dslreports.com/forum/remark,20136137 Sun, 09 Mar 2008 15:43:24 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,20134398 anon : I was seeing the same thing today Arram. High latencies all day. I'm syncing good Up/Down) [kbps/kbps]:1,024 / 9,312
Even with my crappy SNR of 7/8 (thanks to the enterphone intercom) I get get good speeds.

Does anyone know if Primus only has the one access Concentrator ERX-TOR1? Is it possible that there is another one they can move us to here in Ottawa which would, hopefully, fix the problem? ]]> http://www.dslreports.com/forum/remark,20134398 Sun, 09 Mar 2008 04:43:52 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,20133480 TKWizard : Hi. I also use Primus Internet and man it sure is slow in the evenings. I also live in a very old neighbourhood in Toronto which is only a 15 min car ride to the downtown core, and still theres very very very limited DSL service in this neighbourhood.

Speed fluctuates in the weekend afternoons and is only good on the weekday from the morning hours to about 7pm (When i'm not home x.x) , then its completely unacceptable from there on in.

Regarding the NEXON America 'blacklisting' Primus thing. I've submitted a ticket to NEXON America's customer support and they're looking into the problem. I can still access MapleStory and Mabinogi fine, but KartRider and the Nexon Forums is definitely unaccessible, and I don't know about Audition.]]> http://www.dslreports.com/forum/remark,20133480 Sat, 08 Mar 2008 22:10:42 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19992232 anon : How's this for latency issues with primus 5mbit bundle!!!!
My problem started sometime last week and I've been with Primus for over 2 months, I've been patiently waiting it out because of the weather her in London but its right screwed!

BTW, I'm an MCSA and this should not be happening***

G:\>tracert www.primus.ca

Tracing route to www.primus.ca [216.254.141.10]
over a maximum of 30 hops:

1 100 ms 100 ms 99 ms dsldevice.lan [192.168.1.254]
2 * * * Request timed out.
3 1064 ms 812 ms 879 ms core2.tor.primus.ca [216.254.130.165]
4 661 ms 529 ms 552 ms web.tor.primus.ca [216.254.141.10]

Trace complete.

G:\>

My analysis is that Primus' Toronto DHCP is the issue, thats where my IP's are coming from and I've fixed all I could from my end..... ]]> http://www.dslreports.com/forum/remark,19992232 Wed, 13 Feb 2008 23:36:52 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19991551 dystemper : still terribad. i'm another customer who switched from bell to primus last summer. at the beginning, it was great (double-to-triple the latency latency, but i synched at 3x the speed that i did with bell -- they refused to put me on a higher profile, which caused me to switch... 1mbit compared to 4mbit at a better price is hard to give up).

latency issues started up a month ago -- i let it slide, most things like this resolve themselves, but since its ongoing and i've noticed tonnes of people having the issue, i decided to sign up and post my story too :D.

anyway, my latency is spiking to an average of around 200ms to the core1 primus router in toronto in the evenings, and does not stabilize until around 11pm/midnight. (i'm in ottawa).

i called into tech support last night, tech said he sent in a support ticket to switch me from interleave to fastpath but that it would take a couple days. i'll re-post this weekend to see if there have been any changes.

or it's switching ISP time.

ping sample:

Reply from 216.254.131.165: bytes=32 time=185ms TTL=253
Reply from 216.254.131.165: bytes=32 time=184ms TTL=253
Reply from 216.254.131.165: bytes=32 time=206ms TTL=253
Reply from 216.254.131.165: bytes=32 time=334ms TTL=253
Reply from 216.254.131.165: bytes=32 time=324ms TTL=253
Reply from 216.254.131.165: bytes=32 time=314ms TTL=253
Reply from 216.254.131.165: bytes=32 time=323ms TTL=253
Reply from 216.254.131.165: bytes=32 time=145ms TTL=253
Reply from 216.254.131.165: bytes=32 time=164ms TTL=253

Ping statistics for 216.254.131.165:
Packets: Sent = 1131, Received = 1131, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 135ms, Maximum = 543ms, Average = 234ms]]> http://www.dslreports.com/forum/remark,19991551 Wed, 13 Feb 2008 21:31:37 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19923362 ih8slowspeed : I keep having problems with my Primus DSL,
this afternoon my up speed was at 4100kbps :), right now I'm stuck at 700kbps :mad:. Same IP, tried disconnect and re-connect, no improvement.
I'm looking to switch to another ISP sfter 8 yrs with Primus, does anyone know a good provider in the ST Catharines ON, area?]]> http://www.dslreports.com/forum/remark,19923362 Sat, 02 Feb 2008 20:03:32 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19908133 TMANN123 : No problem Slick.

I also hope that Primus isn't blocking any websites. But I have seen Primus on blacklists before. My work for some reason has any e-mails from Primus blacklisted and I tried to create an account on one site one time and it wouldn't accept primus.ca because they had it blacklisted. Let us know what Primus says.]]> http://www.dslreports.com/forum/remark,19908133 Thu, 31 Jan 2008 09:27:06 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19906334 slick90210 : p.s. I hope I wasn't being lied to by the Tech Support guys about nothing being blacklisted and it not being on their part :P I was already upset enough having usenet retention lowered to a mere 30 days!!!]]> http://www.dslreports.com/forum/remark,19906334 Wed, 30 Jan 2008 22:05:00 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19906324 slick90210 : Thanks for the reply mate!

Well i called primus regarding the matter they said they aren't blacklisting any sites or ports etc -even got a level 2 issue reported-... so it shouldnt be a problem on their part. So my best assumption is Nexon blacklisted primus? At first I thought it might be my IP untill you confirmed my thought. I managed to use a proxy right now to get onto the forums, but to access the games via proxy is a bit more complicated then i'm willing to try.

So I just wrote a ticket on their website customer support... but apparently it takes a week to get a reply so we will see what they have to say!!!
Thanks again!]]> http://www.dslreports.com/forum/remark,19906324 Wed, 30 Jan 2008 22:03:11 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19888632 TMANN123 : Hey Slick,

I'm with Primus, so I went to the site you mentioned and was also unable to connect to any of the forums. Main page worked fine, but none of the forums worked for me. When I do a tracert I get timeouts. So, I tested the link at work and sure enough it worked. So...perhaps this is Primus routing issue?

Any idea what could be causing this issue Sheldon?]]> http://www.dslreports.com/forum/remark,19888632 Mon, 28 Jan 2008 11:38:54 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19885669 slick90210 : Hey guys...
I have had primus for about 6 months and it's been full of headaches... Disconnected from games constantly... lag spikes which last a few day, 300ping.... Ive called them a few times, apparently i have "high resistance" in my house but I have no clue what that means or if its even true. I was wondering if anyone had an who i should contact to fix that?

Oh by the way... could someone try connecting to
www.nexon.net
going to the community tab and accessing any of the games forums...

Since two months ago i have not been able to access nexon's forums (or connect to their games).... When i connect to my neighbours internet it works perfectly fine, but when i switch back to primus it doesnt work... Could i get some input on that, see if primus is banned or if its just me.

Thanks again!!!]]> http://www.dslreports.com/forum/remark,19885669 Sun, 27 Jan 2008 20:11:59 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19876374 sking : yeah i think there having some problems again tonight ..my speeds have dropped even after the modem reset..latency is spiking..right now 100ms to primus.ca...I'm not in the mood to call..but if it continues again tomorrow..I'll try tech support..I just don't like to wait on the line..does anyone know if their updating the network? or is the network getting overloaded? any primus engineers online!! :D]]> http://www.dslreports.com/forum/remark,19876374 Fri, 25 Jan 2008 23:03:07 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19874734 Jenkl : I'm having problems myself.

I used to have primus ages ago, and everything worked great. So great in fact, we moved our phones to them as well and got the bundle, but they messed something up. Ever since then it's been problem after problem.

Right now, my pings in games tripled (at a minimum) for no reason since the day before yesterday. It's not a peak time either, it's like this all day and all night the last few days. Primus tech support isn't much help either, and keeps avoiding the issue.

Anyone on here have any ideas?

Tracing route to primus.ca [216.254.141.10]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 105 ms 108 ms 109 ms lo-0.erx.tor.primus.ca
3 107 ms 107 ms 107 ms core2.tor.primus.ca
4 108 ms 97 ms 108 ms web.tor.primus.ca

Trace complete.
This is a pretty tame trace, it's usually over 150.

And I speed test anywhere from 200-1200 Kb/s down, within the span of a minute... my practical download speeds are terrible, usually getting ~50 kb/s down when I used to get 300 consistently. ]]> http://www.dslreports.com/forum/remark,19874734 Fri, 25 Jan 2008 17:57:10 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19870356 sking : nevermind! did a modem reset and my latency is back to where it should be...spiking alittle but thats ok! sure it will be back to normal tomorrow!..]]> http://www.dslreports.com/forum/remark,19870356 Fri, 25 Jan 2008 00:45:29 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19870005 sking : Is anyone experiencing a slow down today??..my d/l went from 3mg to 1.2mg ..and latency is up to 115ms to primus.ca right now at 11.30pm here in toronto..usually 9ms!! ]]> http://www.dslreports.com/forum/remark,19870005 Thu, 24 Jan 2008 23:36:59 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19863071 anon : Thanks Sheldon,

We got a call tonight from someone at Primus and they told us they'd determined the port was bad (no kidding). Anyway, apparently it could take up to 48 hours before they can get us onto another port.

Thanks for your offer to help. If we have any issues once they get the new port turned up and we can't get them resolved I'll be sure to head back here.]]> http://www.dslreports.com/forum/remark,19863071 Wed, 23 Jan 2008 22:32:40 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19859622 spepin77 : hey there,

If you want me to have a look into your issue, shoot me a private message, and I will.

Sheldon]]> http://www.dslreports.com/forum/remark,19859622 Wed, 23 Jan 2008 13:18:55 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19856172 anon : Not sure if anyone is checking this forum anymore, but my fiancee was having the same issue with latency as is mentioned in these posts. Great speed test results but actual download speeds were terrible.

We called before Christmas to report the issue and they said they were seeing upstream errors so they sent us a new modem. Got the modem, hooked it up, but still had the same problem. We left the problem over the holidays as we were out of town. When we came back to the it, we discovered that the modem would not even train anymore. There doesn't appear to be a DSL signal at all.

I took the modem to the basement and plugged it into the entry point to the house and it doesn't train there as well.

I'm just wondering if anyone else has encountered this lack of signal problem and if so, what the resolution was. Same old story here, used to be with Bell and everything worked great. The same day she got switched the issues started. Primus is going to call and set up an appointment for a tech to go to her house, but I'm skeptical the issue is there]]> http://www.dslreports.com/forum/remark,19856172 Tue, 22 Jan 2008 21:43:03 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19784896 KC : Things are looking up after dinner...
C:\Documents and Settings\chanke>ping -n 10 www.primus.ca

Pinging www.primus.ca [216.254.141.10] with 32 bytes of data:

Reply from 216.254.141.10: bytes=32 time=1207ms TTL=252
Reply from 216.254.141.10: bytes=32 time=107ms TTL=252
Reply from 216.254.141.10: bytes=32 time=65ms TTL=252
Reply from 216.254.141.10: bytes=32 time=68ms TTL=252
Reply from 216.254.141.10: bytes=32 time=160ms TTL=252
Reply from 216.254.141.10: bytes=32 time=106ms TTL=252
Reply from 216.254.141.10: bytes=32 time=101ms TTL=252
Reply from 216.254.141.10: bytes=32 time=90ms TTL=252
Reply from 216.254.141.10: bytes=32 time=81ms TTL=252
Reply from 216.254.141.10: bytes=32 time=71ms TTL=252

Ping statistics for 216.254.141.10:
Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 65ms, Maximum = 1207ms, Average = 205ms

Par for where I am.... KC]]> http://www.dslreports.com/forum/remark,19784896 Fri, 11 Jan 2008 23:04:11 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19782261 KC :
said by Laidback See Profile :

I remember that they used to have a news bulletin page on their site which would indicate and describe current service problems. I can't seem to find it there anymore. Did they remove it?

»support.primus.ca/en/sysupdates.php

you can also access the above link by logging into your ecare account.
Regards
Their e-care pretty much toke over as THE account management page.

As for support.primus.ca... That thing has not been updated for the pass 2 years. The only thing it is good for is the server address and phone numbers.]]> http://www.dslreports.com/forum/remark,19782261 Fri, 11 Jan 2008 16:01:22 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19782234 KC : x]]> http://www.dslreports.com/forum/remark,19782234 Fri, 11 Jan 2008 15:57:15 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19781624 anon : yeah my connection was down last night..solid lights on modem..and I couldn't even get thru to primus on the phone...just a busy signal..which lead me to believe that everyone was having the same problem..
I hope its fix by the time I get home tonight.
And my latency has been great! no problems since I called in about a month ago.]]> http://www.dslreports.com/forum/remark,19781624 Fri, 11 Jan 2008 14:09:31 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19781281 TMANN123 : My connection reset right at 7:00am this morning. Before that my connection was unaffected for over 2 weeks. I did notice last night it was a little slower then usual and websites took awhile to load. I'm in Ottawa.]]> http://www.dslreports.com/forum/remark,19781281 Fri, 11 Jan 2008 13:18:58 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19780333 Laidback :
I remember that they used to have a news bulletin page on their site which would indicate and describe current service problems. I can't seem to find it there anymore. Did they remove it?

»support.primus.ca/en/sysupdates.php

you can also access the above link by logging into your ecare account.
Regards]]> http://www.dslreports.com/forum/remark,19780333 Fri, 11 Jan 2008 10:30:43 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19779966 KC : 4:30... Humm I'm in Ottawa and I was drop at 4:30 on the button. Again the modem was solid green, but the router would dial, connect, then fail. Sounds like Toronto might be at issue. My guess is authentication when down??]]> http://www.dslreports.com/forum/remark,19779966 Fri, 11 Jan 2008 09:10:46 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19779923 rfquerin :
said by Eeve :

Trying to use Primus DSL from southern Ontario last night and this morning and was unable to reach any sites. I called their tech support line and got an automated message that they are experiencing problems with their Ontario DSL network.
I found the same thing last night and this morning. I called as well to hear the same message. I was getting solid modem lights but was unable to connect. Hopefully it's fixed. I hope it's part of getting rid of this latency issue.

I've been fairly happy with Primus (but I'm not a gamer). The download speeds are fine, but the latency can be a little annoying sometimes while surfing.

I remember that they used to have a news bulletin page on their site which would indicate and describe current service problems. I can't seem to find it there anymore. Did they remove it?]]> http://www.dslreports.com/forum/remark,19779923 Fri, 11 Jan 2008 09:01:09 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19779773 Laidback :
said by Eeve :

Trying to use Primus DSL from southern Ontario last night and this morning and was unable to reach any sites. I called their tech support line and got an automated message that they are experiencing problems with their Ontario DSL network.

Getting sick of these ongoing issues...
Really? Where in Southern Ontario? I have no problems and I logged in at 4:30 this morning and at last check, still running. ]]> http://www.dslreports.com/forum/remark,19779773 Fri, 11 Jan 2008 08:12:10 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19779754 anon : Trying to use Primus DSL from southern Ontario last night and this morning and was unable to reach any sites. I called their tech support line and got an automated message that they are experiencing problems with their Ontario DSL network.

Getting sick of these ongoing issues...]]> http://www.dslreports.com/forum/remark,19779754 Fri, 11 Jan 2008 08:07:16 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19778678 bobo22 : I've been irritated at times with the problems I've had with Primus over the last few months. However, spepin77 has been of great help, he made a few changes to my connection and hopefully everything will be fine!

thanks Sheldon ;)]]> http://www.dslreports.com/forum/remark,19778678 Thu, 10 Jan 2008 23:25:51 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19768879 moonstarr : check my pings and traceroute. this is very nice right now. 400-500 down 60 up. won't last during peaktimes tho!

two primus tech supports said that the network saturation we were experiencing was going to be resolved end of Jan by the purchase of more bandwidth. OPEN THE FLOOD GATES BABY!!! We are all waiting patiently.

ping www.primus.ca
PING www.primus.ca (216.254.141.10): 56 data bytes
64 bytes from 216.254.141.10: icmp_seq=0 ttl=252 time=26.026 ms
64 bytes from 216.254.141.10: icmp_seq=1 ttl=252 time=34.628 ms
64 bytes from 216.254.141.10: icmp_seq=2 ttl=252 time=35.152 ms
64 bytes from 216.254.141.10: icmp_seq=4 ttl=252 time=32.304 ms
64 bytes from 216.254.141.10: icmp_seq=5 ttl=252 time=57.551 ms
64 bytes from 216.254.141.10: icmp_seq=6 ttl=252 time=54.016 ms
64 bytes from 216.254.141.10: icmp_seq=7 ttl=252 time=30.604 ms
64 bytes from 216.254.141.10: icmp_seq=8 ttl=252 time=31.168 ms
64 bytes from 216.254.141.10: icmp_seq=9 ttl=252 time=32.923 ms
64 bytes from 216.254.141.10: icmp_seq=10 ttl=252 time=33.628 ms
64 bytes from 216.254.141.10: icmp_seq=11 ttl=252 time=44.097 ms
64 bytes from 216.254.141.10: icmp_seq=12 ttl=252 time=43.764 ms
64 bytes from 216.254.141.10: icmp_seq=13 ttl=252 time=39.847 ms
64 bytes from 216.254.141.10: icmp_seq=14 ttl=252 time=52.376 ms
^C
--- www.primus.ca ping statistics ---
15 packets transmitted, 14 packets received, 6% packet loss
round-trip min/avg/max/stddev = 26.026/39.149/57.551/9.420 ms

traceroute www.primus.ca
traceroute to www.primus.ca (216.254.141.10), 64 hops max, 40 byte packets
1 192.168.1.1 (192.168.1.1) 3.230 ms 1.989 ms 2.768 ms
2 * * *
3 core2.tor.primus.ca (216.254.130.165) 52.300 ms 29.630 ms 31.697 ms
4 web.tor.primus.ca (216.254.141.10) 30.119 ms 39.626 ms 37.076 ms]]> http://www.dslreports.com/forum/remark,19768879 Wed, 09 Jan 2008 15:12:46 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19754901 spepin77 : Hi Sergo,

Sorry for the delay. I had to check with marketing because as of right now, it is not a service offering. Marketing has informed me that they are still looking into the possibility of a stand alone DSL product, but that it would not be launched until at least Q2 of this year.

Sheldon]]> http://www.dslreports.com/forum/remark,19754901 Mon, 07 Jan 2008 12:45:13 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19751333 Laidback : Note sure if this is what you guys are looking at, but here's a trace test I just did using Analogx. I deleted the first one because it was my router.

2,0.0.0.0,20ms,,0
3,216.254.130.165,58ms,core2.tor.primus.ca,0
4,216.254.128.168,50ms,gi1-0-3.bb2.tor.primus.ca,0
5,216.95.173.29,56ms,VLN.Serialx-x-x.GWx.POPx.ALTER.NET,0
6,152.63.131.130,59ms,0.so-6-0-1.XT1.TOR2.ALTER.NET,0
7,152.63.128.117,79ms,0.so-6-1-3.XT1.CHI2.ALTER.NET,0
8,152.63.64.49,89ms,0.so-6-1-0.BR6.CHI2.ALTER.NET,0
9,204.255.169.46,100ms,,0
10,0.0.0.0,20ms,,0
11,67.14.19.30,125ms,phn-core-01.inet.qwest.net,0
12,205.171.12.102,125ms,phv-edge-03.inet.qwest.net,0
13,65.118.182.82,195ms,,0
14,66.235.239.177,147ms,internettrafficreport.com,0]]> http://www.dslreports.com/forum/remark,19751333 Sun, 06 Jan 2008 20:07:57 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19747799 Sergo : question to spepin77
I'm thinking of switching from Bell to Primus.
When I called last month a sales rep mention that
Primus might start offering dry loop DSL service in January.
Has it been decided yet? And how much it would be?]]> http://www.dslreports.com/forum/remark,19747799 Sun, 06 Jan 2008 02:14:18 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19743757 spepin77 : Hey Capo,

If you are interested, fire me off a note with your phone number. I'd like to investigate the problem you are having.

Sheldon]]> http://www.dslreports.com/forum/remark,19743757 Sat, 05 Jan 2008 13:05:43 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19742801 anon : don't feel good seeing that many have the same problem like me...

I'm in Southern Quebec and the connection here was greatly reduced since late December. Ran primus speed test and could hit as low as 240 kbps download...A ticket has been opened to the Primus tech support and they said they will investigation the phone line with Bell Canada...

Btw the connection gets normal during the morning, but drops at night, seems like cable modem having peak-hour-slowness issue...but dsl supposed to be dedicated, why would it happen?]]> http://www.dslreports.com/forum/remark,19742801 Sat, 05 Jan 2008 09:37:57 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19729086 bobo22 : I still have ~100ms pings. The speeds are fine, constant 4.5mbit down and ~.6mbit up. However I'd like better pings as I sometimes play video games (TF2) and playing with pings higher than 100 is not very fun...

I called tech support at the beginning of December and they told me that I'd have better pings by the beginning of January, but they aren't...

I'll have to open another ticket :p
/** from Montreal]]> http://www.dslreports.com/forum/remark,19729086 Thu, 03 Jan 2008 02:05:18 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19668913 TMANN123 : My connection has been rock solid since you've made the changes. I went from average latency of in the 200 - 800ms to always below 40ms. At night I hardly see a drop in speed now, whereas before I could hardly surf the web, let alone do any online gaming. Keep up the good work spepin77. I think Primus users should thank you for your great support. Also, thanks for keeping us updated.

Thanks!]]> http://www.dslreports.com/forum/remark,19668913 Sat, 22 Dec 2007 08:05:48 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19666802 spepin77 : Awesome.

More changes have been made today and I'd love to hear from everyone else on how their connection looks now.]]> http://www.dslreports.com/forum/remark,19666802 Fri, 21 Dec 2007 20:30:53 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19665098 anon : i'm in Toronto..and if my upgrade is due to the network maintence and not a switch to a remote its all good for me! I love the fact that my connection latency is way down and I'm off interleave and onto fastpath]]> http://www.dslreports.com/forum/remark,19665098 Fri, 21 Dec 2007 15:55:25 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19662810 spepin77 : Yes, the connections are still coming back to Toronto for aggregation. I wouldn't expect this to change until late 08. In the meantime, after we complete a few more things, there should be no reason why the connection terminating in Toronto has any negative effect.]]> http://www.dslreports.com/forum/remark,19662810 Fri, 21 Dec 2007 08:52:08 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19661762 moonstarr : \
traceroute to www.primus.ca (216.254.141.10), 64 hops max, 40 byte packets
1 * * *
2 core2.tor.primus.ca (216.254.130.165) 176.744 ms 213.376 ms 201.484 ms
3 web.tor.primus.ca (216.254.141.10) 218.281 ms 238.007 ms 249.040 ms

PING www.primus.ca (216.254.141.10): 56 data bytes
64 bytes from 216.254.141.10: icmp_seq=0 ttl=253 time=84.654 ms
64 bytes from 216.254.141.10: icmp_seq=1 ttl=253 time=92.619 ms
64 bytes from 216.254.141.10: icmp_seq=2 ttl=253 time=97.619 ms
64 bytes from 216.254.141.10: icmp_seq=4 ttl=253 time=100.782 ms
64 bytes from 216.254.141.10: icmp_seq=5 ttl=253 time=154.577 ms
64 bytes from 216.254.141.10: icmp_seq=6 ttl=253 time=24.159 ms
64 bytes from 216.254.141.10: icmp_seq=7 ttl=253 time=128.328 ms
64 bytes from 216.254.141.10: icmp_seq=8 ttl=253 time=97.945 ms
64 bytes from 216.254.141.10: icmp_seq=9 ttl=253 time=83.122 ms
64 bytes from 216.254.141.10: icmp_seq=10 ttl=253 time=120.373 ms
64 bytes from 216.254.141.10: icmp_seq=11 ttl=253 time=131.948 ms
64 bytes from 216.254.141.10: icmp_seq=12 ttl=253 time=65.860 ms
64 bytes from 216.254.141.10: icmp_seq=13 ttl=253 time=127.087 ms
64 bytes from 216.254.141.10: icmp_seq=14 ttl=253 time=97.189 ms
64 bytes from 216.254.141.10: icmp_seq=15 ttl=253 time=86.447 ms
^C
--- www.primus.ca ping statistics ---
16 packets transmitted, 15 packets received, 6% packet loss
round-trip min/avg/max/stddev = 24.159/99.514/154.577/30.157 ms

up/down is almost perfect right now 450K down 80K up (Max and farily constant) to two different servers (dreamhost + risq.net) Would be nice to see this during the day tho. :(

PRIMUS TECH SUPPORT is GREAT!!! Connection is another thing...]]> http://www.dslreports.com/forum/remark,19661762 Fri, 21 Dec 2007 00:27:24 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19661534 KC :
said by spepin77 See Profile :

Hey KC,

Glad to see this.

Starting last Friday we have made some changes to our BRAS that serves all of Ottawa, much of Montreal and London. These areas should now be much improved to what they were previous to last Friday. I would like to hear from customers in these areas to tell me what type of improvements they've seen with regards to their latency and speeds during the evening (or even if they havent seen an improvement).

In the meantime, there are still changes scheduled to happen over the next 7 to 10 days, which should improve things more.
WOW, working over the holidays! thanks!
Primus has got a bad rap around here. First billing extra GB on "unlimited" internet, then with poor tech service, and now "slow" network. But having someone like you on the forum really goes a long way to smooth things over.
We all know that any network is always a work in progress, but if you keep the end users informed, it keeps the hate mail down to a minimum.
So are all the connection still being aggregated in Toronto still?
Thanks again KC]]> http://www.dslreports.com/forum/remark,19661534 Thu, 20 Dec 2007 23:49:02 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19660596 spepin77 : Hey KC,

Glad to see this.

Starting last Friday we have made some changes to our BRAS that serves all of Ottawa, much of Montreal and London. These areas should now be much improved to what they were previous to last Friday. I would like to hear from customers in these areas to tell me what type of improvements they've seen with regards to their latency and speeds during the evening (or even if they havent seen an improvement).

In the meantime, there are still changes scheduled to happen over the next 7 to 10 days, which should improve things more.]]> http://www.dslreports.com/forum/remark,19660596 Thu, 20 Dec 2007 20:59:41 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19659927 KC : Hummmm Network has changed a bit. Check out the tracert to www.primus.ca

1 2965 ms 3 ms 3 ms 192.168.99.1
2 * * * Request timed out.
3 61 ms 61 ms 69 ms core2.tor.primus.ca [216.254.130.165]
4 61 ms 61 ms 61 ms web.tor.primus.ca [216.254.141.10]

Hop 2 is new, it is refusing pings, but pings are great!

Reply from 216.254.141.10: bytes=32 time=1046ms TTL=252
Reply from 216.254.141.10: bytes=32 time=62ms TTL=252
Reply from 216.254.141.10: bytes=32 time=61ms TTL=252
Reply from 216.254.141.10: bytes=32 time=59ms TTL=252
Reply from 216.254.141.10: bytes=32 time=62ms TTL=252
Reply from 216.254.141.10: bytes=32 time=60ms TTL=252
Reply from 216.254.141.10: bytes=32 time=61ms TTL=252
Reply from 216.254.141.10: bytes=32 time=61ms TTL=252
Reply from 216.254.141.10: bytes=32 time=62ms TTL=252
Reply from 216.254.141.10: bytes=32 time=62ms TTL=252

Ping statistics for 216.254.141.10:
Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 59ms, Maximum = 1046ms, Average = 159ms

And this is during prime time! This is on a interlace,1Mbps profile @ 5km away!
How's everyone ping time form all over the Primus network???

spepin77 if you have anything to do with this, thanks a bunch! Will keep monitoring. ]]> http://www.dslreports.com/forum/remark,19659927 Thu, 20 Dec 2007 18:53:57 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19655268 moonstarr : Hey all,

I just switched from Bell to Primus in November. With bell the connection was good. Constant reliable fast.

Now with primus the connection sucks. Long pings. Lotsa hops. Unsteady speeds. I thought it was going to be a simple switch but when I told Bell I was finished and was switching to Primus (long story) they put me on a Primus/Bell shared 3meg line that was super saturated.

Primus said my long pings and crazy hops would be resolved by switching to a 5meg line... after two weeks... got it hooked up but the connection is still saturated.

Tech support has told me on two separate occasions that Bell was to blame and that by the end of January these connection issues would be resolved.

Anyone else hear that?

I'm in Montreal. Wondering if Primus has any good network connections???]]> http://www.dslreports.com/forum/remark,19655268 Thu, 20 Dec 2007 00:05:33 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19629601 TMANN123 : sking are you located in Ottawa or Toronto? ]]> http://www.dslreports.com/forum/remark,19629601 Sat, 15 Dec 2007 18:03:15 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19627846 sking : Just wanted to update you guys on my progress with getting the line change that I requested about 2 weeks ago from Primus..I noticed last night that my speed profile has been update to 3megs down now..which I'm pleased with..and my latency to primus.ca website was 88-100 or jump to 200 at times but now i'm get 9-12 max now! big improvement.. So the best thing to do is give them a call. ]]> http://www.dslreports.com/forum/remark,19627846 Sat, 15 Dec 2007 11:22:05 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19584748 xgmranti : It's been like this for a month or two, there are other threads if you do some searching around.]]> http://www.dslreports.com/forum/remark,19584748 Sat, 08 Dec 2007 00:09:56 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19582323 TMANN123 : I'm going to be installing a dsl splitter at my demarc point and replacing all of my current phone wire with cat5e, so I'm hoping this will help solve some issues or at least rule out any issues that Primus might point the finger at me. Once that's all done, I'll be giving them a call. Anyone know if you can be switched form interleave to fastpath with Primus?

Thanks]]> http://www.dslreports.com/forum/remark,19582323 Fri, 07 Dec 2007 16:25:40 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19581706 anon : You'll be paying the extra money alright like a buck fifty a gigabyte over and above 30 gigabytes a month if you go back and don't forget the throttling.]]> http://www.dslreports.com/forum/remark,19581706 Fri, 07 Dec 2007 14:49:03 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19581284 tonytoronto : Its not just you guys having latency/slow speeds, its pretty much everyone in general with Primus, worst part is they won't do anything about it. I have left messages for a manager to contact me, still waiting. Tech was at the house and confirmed problem to be on there side, not my house/PC.. Sad.......

tony]]> http://www.dslreports.com/forum/remark,19581284 Fri, 07 Dec 2007 13:37:21 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19571441 TMANN123 : Does anyone else find that in the last couple of months Primus has been almost impossible to game with at night? Maybe it's just me, but since about the beginning of October I have found that my internet is so slow and my latency is so high at night , I sometimes have a hard time even browsing the web. But as soon as it gets past 3am or so, my internet just shoots back u p to normal speeds and latency. I know users of Bell are having similar issues, but I thought Primus used all of their own equipment. ]]> http://www.dslreports.com/forum/remark,19571441 Wed, 05 Dec 2007 22:01:40 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19570795 sking : My latency is 89-200 on any given second after 6 pm..I'm only 5k/m from C/O..I made a call into primus on Friday to see if I can get my line transfer to a remote..but they have to go thru bell to see if there is room on the remote..If your on Triple bundle package my advise is to call them up and see if you can be switch to a remote seeing how you had Bell before and had good speeds..but they will only contact Bell if your on the Triple value package..the Tech was asking me if I knew anybody who had bell in the area..and of course I don't because just moved here..so all I can do is wait and hope I can get the line transfer..because I also play of lot xbox online..thru the xlink kai..don't have a xbox live account :p ..and my connection holds more players in a game than when I was on a Rogers connection(THROTTLED)..

Give them a call is the best bet! and try DMT tool to tweak your modem to get a little bit more out of the connection..there is other treads on DMT in Teksavvy forum I believe..

alright all the best!]]> http://www.dslreports.com/forum/remark,19570795 Wed, 05 Dec 2007 20:27:28 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19569586 TMANN123 : During the day Primus is very fast, however once 7pm comes around my speed drops dramatically (from around 4.5Mbps to 500Kbps) until 3am then the speed returns to normal. My latency also shoots up from 75ms to over 200. Gaming with XBOX live is almost impossible. I'll constantly disconnect, especially while playing halo 3 (all my ports are open and xbox live has the open status). I haven't called Primus as I don't think they will be able to do anything. I think their network is over saturated and they need to do something about it during peak hours. I'm in Ottawa by the way.]]> http://www.dslreports.com/forum/remark,19569586 Wed, 05 Dec 2007 17:22:55 EDT Re: Primus Latency http://www.dslreports.com/forum/remark,19568319 tonytoronto : 150-180 thats fast! :-)
Since i switched to Primus, around 7.30pm to 11pm my latency is usually 250ms or worse. Not unusual to see 450-500ms, with bell was always under 20ms and at work usually around 8ms. I had a Tech from Primus at the house and he was able to see it, problem not with the house and i'm still waiting to hear from Primus if anything has been found (he was there 5 days ago). Its cheap and great if it woirks, if it doesn't; good luck!
tony]]> http://www.dslreports.com/forum/remark,19568319 Wed, 05 Dec 2007 13:52:55 EDT Primus Latency http://www.dslreports.com/forum/remark,19558880 iojne : Anyone else in the Toronto/London area get terrible Latency with Primus? I just switched from Bell's high speed to the Primus High speed bundle because it was A LOT cheaper, and they both preform relatively the same Download/upload wise on speed tests. However my latency to game servers, and just your average cmd ping tests are incredibly high like 150-180ms usually. Was wondering if anyone else gets this problem and if i should just pay the extra money and go back to Bell.]]> http://www.dslreports.com/forum/remark,19558880 Mon, 03 Dec 2007 23:51:49 EDT