US Cable Support > Charter Internet/TV > [HSI] Charter very slow in Riverside, CA

reply to kd6cae

Re: [HSI] Charter very slow in Riverside, CA

Interesting, you're only getting 31k up while your download is still a normal 4.3mbps or so? Things have gotten a bit better here, however signals are way high at the tap. A tech came by late yesterday and at the tap, the signal coming in was an insane 35DBMV! Upstream has not been an issue for me here, but downstream sure has been.
An attinuator was put in line at the tap for now, I'm guessing there's some sort of noise coming in from somewhere, my SNR is between 28 and 30db.
Earlier today we had tons of packet loss, and for now at least that seems to have setteled, and normal speeds have returned even with the high signals.