 | reply to gaforces
Re: Just be honest Advertising throughput that cannot be achieved for whatever reason, especially a known one (overhead, CO distance, bandwidth hog neighbor) should be considered bait-and switch and should invalidate any "contract". In my view any contract should come with an SLA that clearly and verifiably defines all aspects of the service. There is a clear demarcation point that can facilitate the verification.
If the ISP will not provide certain level of service why should the user be required to provide a certain level of payment? |