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Nightshade
Premium
join:2002-05-26
Salem, OR

reply to fiberguy

Re: I would ditch it but...

I don't trust both sides either but I do know that what the company advertises is not a concrete thing. Most people when they see "speeds up to 6Mbps" only see the 6Mbps and ignore the up to, regardless if it's in simple English or not. When they are getting speeds for a lot less then what the company says then they complain that they should get better speeds, totally ignoring the line conditions and the "up to" part. I bet this frustrates the ISP's customer service more than anything getting these types of calls.

Actually, some ISPs can put you in a service contract. Qwest for example. In order to get the price for life guarantee for their DSL service you are locked in a two year contract with the company. So what are saying does apply to ISPs and not exclusively to phone or cellular service. Because most ISPs don't lock you in a service contract The "try before you buy" is pretty much in effect for as long as you pay the monthly fee. But for cellular service, which is contract heavy, there should be a 15 to 30 day trial period before you commit yourself to the service via a contract. As far as I know, none of the cellular providers provide a trial period.
--
True Happiness Must Come From Within

fiberguy
My views are my own.
Premium
join:2005-05-20
kudos:3

said by Nightshade:

Actually, some ISPs can put you in a service contract. Qwest for example. In order to get the price for life guarantee for their DSL service you are locked in a two year contract with the company.
Let's leave Qwest out of this one for a moment because of all the major players, Qwest was the first and pretty much only one to stop the contract crap. Verizon and AT&T pretty much require a contract or sock it to you.... the Qwest price for life is a promotion that allows the customer to keep their price at what it is when they sign the agreement. However, Qwest doesn't put you into a contract from the start.. it's purely an option.

What I am saying DOES in fact apply to the phone company directly because the phone company is the one that does use the contract with their service as does cellular. Cable offers them but again, as an option and only in limited areas at this time. Since the phone company IS the ISP, I still tie that to the phone company direct.

The try before you by is not a promotion - its the law and Yes, all of the cellular companies offer the trial period. Many of them are 15 days.. some states like California have laws that require 30. Many, if not all states, require a break out period with cellular service.

I see where you are coming from, but you're getting confused on a few issues.


DrD

@embarqhsd.net

reply to Nightshade

said by Nightshade:

As far as I know, none of the cellular providers provide a trial period.
Sprint has a 30-day trial period.


Nightshade
Premium
join:2002-05-26
Salem, OR

reply to fiberguy
Yeah I am confused on a few things. For one thing, I didn't know that there are laws that make cellular providers provide a trial period. That is a good thing. I do know that the price for life thing is a option. I should of been more clearer on that. At least you know what my point was and where I was coming from.
--
True Happiness Must Come From Within



dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4

reply to fiberguy

said by fiberguy:

said by Nightshade:

Actually, some ISPs can put you in a service contract. Qwest for example. In order to get the price for life guarantee for their DSL service you are locked in a two year contract with the company.
Let's leave Qwest out of this one for a moment because of all the major players, Qwest was the first and pretty much only one to stop the contract crap.
Huh? qwest requires a 2 year contract with $200 ETF if you cancel early to get the price for life*
-
* life is defined as the package you have(say you have 768/256 and qwest wants to EOL that package, you lose your price for life and whatever else they have that you go for you will have to resign for another two years)
--
You can never be too rich, too thin or have too much Bandwidth

fiberguy
My views are my own.
Premium
join:2005-05-20
kudos:3

I'm sure exactly what you're saying.. but what my point is, if I'm figuring out your question correctly, is that Qwest does not require contracts. Price for life is PURELY an option.. And, to be honest, price for life is a joke anyway. Make ANY change to your service and you lose price for life.



Nightshade
Premium
join:2002-05-26
Salem, OR

So if you have Qwest cellular service and want to upgrade it you lose the price for life thing?

Man, you are right! It is a joke.
--
True Happiness Must Come From Within


fiberguy
My views are my own.
Premium
join:2005-05-20
kudos:3

No.... the DSL service...



asdfghjklzx5
Premium
join:2004-05-03
kudos:1

reply to fiberguy

said by fiberguy:

Verizon and AT&T pretty much require a contract or sock it to you.
FYI, AT&T ditched contracts about a year ago (last spring I think).
--
Hate your enemies. Save your friends. Find your place. Speak the truth.

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