Gwai Lo Dan
join:2007-01-24
St Catharines, ON
 ·TekSavvy Solutions..
| reply to Acanac Inc
Re: Want to Leave Bell. What is a good alternative?
I will add to Paul's response, to explain how I can see the logic of choosing Acanac, and the logic of not choosing them.
I am a happy Teksavvy customer with a group (i.e., $3 discount) and tried to convince a friend to join. She was thinking about Acanac due to the low price for the first 12 months.
I told her the basics as I saw it and she chose Acanac:
Pro (vs. other DSL providers): low price for the first 12 months, 30 day guarantee
Con: full 1st year charged in advance, price after 12 months is more than other ISP's, technical support may be harder to get hold of.
In the end, I could see the logic of choosing Acanac and the logic of not choosing Acanac. My brother got a refund on VOIP without problem (the refund was requested based on a price misunderstanding), so I assured her that she should be able to get a DSL refund as promised if there is an issue.
In the event that she has issues and she feels that Acanac is unreasonable, I will be sure to post them here. Until then, if you want the lowest price for 12 months, Acanac seems like a decent choice. |
