kenward1
join:2000-01-05
San Mateo, CA | Speeds are going down
Well I'm starting to notice my speeds going down. I'm an old RCN customer and should be in the range of 10m/768. I'm starting to get 340-450 upload speeds. The download speeds are dropping too. |
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kenward1
join:2000-01-05
San Mateo, CA
 ·Astound Broadband
 ·AT&T U-Verse
| Still seeing poor upload speeds.
Speed Test #42272246 by dslreports.com
Run: 2007-12-21 21:43:09 EST
Download: 10246 (Kbps)
Upload: 472 (Kbps)
In kilobytes per second: 1250.8 down 57.6 up
Tested by server: 55 java
User: 126056 @ dslreports.com
User's DNS: astound.net
Compared to the average of 26 tests from astound.net:
* download is 46% better, upload is 24% worse |
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kenward1
join:2000-01-05
San Mateo, CA
·Astound Broadband
·AT&T U-Verse
| reply to kenward1
They are still tanking.
Speed Test #42299971 by dslreports.com
Run: 2007-12-22 11:22:37 EST
Download: 6598 (Kbps)
Upload: 236 (Kbps)
In kilobytes per second: 805.5 down 28.9 up
Tested by server: 55 java
User: 126056 @ dslreports.com
User's DNS: astound.net |
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kenward1
join:2000-01-05
San Mateo, CA
·Astound Broadband
·AT&T U-Verse
| reply to kenward1
It just is getting worse!!
Speed Test #42308720 by dslreports.com
Run: 2007-12-22 14:03:16 EST
Download: 10295 (Kbps)
Upload: 23 (Kbps)
In kilobytes per second: 1256.7 down 2.8 up
Tested by server: 55 java
User: 126056 @ dslreports.com
User's DNS: astound.net |
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kenward1
join:2000-01-05
San Mateo, CA
·Astound Broadband
·AT&T U-Verse
| reply to kenward1
Well this morning the connection was not working at all. After a complete re-boot, this is what I get:
Speed Test #42374523 by dslreports.com
Run: 2007-12-23 16:31:06 EST
Download: 7009 (Kbps)
Upload: 551 (Kbps)
In kilobytes per second: 855.6 down 67.2 up
Tested by server: 55 java
User: 126056 @ dslreports.com
User's DNS: astound.net
Compared to the average of 26 tests from astound.net:
* download is 1% better, upload is 11% worse |
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kenward1
join:2000-01-05
San Mateo, CA
·Astound Broadband
·AT&T U-Verse
| reply to kenward1
I guess no one reads this forum. Here is another test.
Speed Test #42380092 by dslreports.com
Run: 2007-12-23 18:20:43 EST
Download: 10101 (Kbps)
Upload: 160 (Kbps)
In kilobytes per second: 1233 down 19.6 up
Tested by server: 55 java
User: 126056 @ dslreports.com
User's DNS: astound.net
Compared to the average of 25 tests from astound.net:
* download is 42% better, upload is 74% worse |
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gtojim
join:2002-03-18
Concord, CA
 ·VOIPo
| reply to kenward1
You might try posting in a Wave forum, Wave techs sometimes read the posts. Plus it's a bit more active.
»wavebroadband
I live in Concord, it's normal for things to slow down in the evenings. I have the same plan you do, speed in the east bay for 768 upload service plan maxes out at 500k.
Good Luck |
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NaughtyPup
NaughtyPup
join:2001-04-20
Concord, CA
·Astound Broadband
| reply to kenward1
I'm in San Mateo too & I haven't been happy with the service all around since Astound took over RCN. The speeds are fast one hour and slow as shit the next. Their customer service sucks. You cant run a speed check from the link on their website. You can check your automated account balance when calling the 800 number even thou they give you the option too. It just goes to a recording that sounds like an answering machine. I'm starting to wonder if the whole business is being run out of someones house here locally.
Speed Test #42462290 by dslreports.com
Run: 2007-12-25 10:40:42 EST
Download: 10409 (Kbps)
Upload: 763 (Kbps)
In kilobytes per second: 1270.6 down 93.2 up
Tested by server: 55 java
User: 372527 @ dslreports.com
User's DNS: astound.net |
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rwc_spy
@astound.net
| reply to kenward1
At least now I know I am not crazy. I really noticed here in San Mateo right before Christmas. I don't know what the hell is going on, but if you buy a service from a company to make a profit and it's working when you buy it, why in the hell would you muck with it!? You have steady revenue and happy customers. Now you have crappy service and pissed off customers. Someone over at Astound take Business 101 over at Community College or what? Come on! |
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