OnStar Users Cut Off By Analog Shutdown > living in the heartland

said by motorolaman :

my significant other has '04 tahoe with factory OnStar. original unit was analog/digital which provided excellent coverage where she lives and works (analog) and weekend trips to Atlanta and Houston (digital). the OnStar unit died last year and the fun began. multiple trips to her dealer, first to diagnose and remove old unit (warranty), and then return three days later to install new unit. dealer had to ship old unit to OnStar before they would ship replacement. new unit had different phone number- OnStar said they were unable to port old number. she drives home and on the way realizes OnStar still doesn't work. return to dealer who determines that new unit is digital only and won't work in her home area which is still analog. been without for almost two years. let subscription expire as local cellular provider could not tell us when and if they are upgrading to digital. anyone who spends the money for conversion should ensure they will have coverage after switch. I think the conversion costs somewhere in the neighborhood of $100 (part) plus labor to install.