Technogeez
Misanthropic curmudgeon
Premium
join:2007-01-20
 ·Verizon FIOS
| reply to madrhino
Re: System does not allow verizon to be rated low enough
Any rating system is an artificial construct, and remains a relative comparison, subject to statistical anomalies and manipulation. Ideally it would go in 10-point increments from 0 to 100.
Bottom line - after nearly a year on FiOS, I am a satisfied customer who hasn't experienced the abysmal customer service others (like madrhino) have. My install went well, we haven't had any outages of note, and I haven't changed any service parameters (requiring any customer service intervention). Time will tell, as when my year of triple play is up, I fully expect to be subjected to price-increase extortion which will require some interaction with customer service. Until then, I will continue to enjoy the best piped-in TV picture quality I've ever seen, 10/2 internet speeds, and crystal clear phone service.
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Read your contract and TOS before signing anything. |
