| Actiontec rebooting on its own I'm not getting a response to this in the Verizon Direct forum, so I'll post it here in hopes of getting an answer:
I had FiOS TV/Internet installed on 12/14. On I believe 12/17 I noticed the wireless download speeds were at or below 1MBps. So I changed the wireless channel setting on the router (Actiontec 624) from "automatic" to channel 6. This gave me the full 15MB download speeds I subscribe to. Soon after that I noticed the router was rebooting on its own every twelve hours precisely at 1:05. The night of 12/24 I changed the wi-fi channel to 10, wondering if that would stop the reset. It didn't reboot at 1am on 12/25 at 1:05, but did this afternoon at 1:05. I'd like to know why this is happening and if there is a fix I can implement on my end to stop it. The only drawback with this is that we lose Internet for a couple of minutes while waiting for the router to finish rebooting. |
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 HD_RidePremium
join:2000-10-18
Trenton, NJ
 ·VoicePulse
1 edit | You are probably better off calling Verizon instead of waiting for Verizon Direct forum to get back to you. Since it’s a new install I’d say call them and setup a service call, get a trouble ticket number and ETA for the tech.
EDIT: before you call reset the router if you haven't done so already |
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d0nni3q
join:2006-11-05
Meadville, PA | reply to noshooz
Check the actiontec router to be certain it is not scheduled to download or look for new firmware every night around this time. You could also try to manually re-flash the lastest firmware to see if it becomes more stable. Otherwise, replace it or use your own router.
Donald Q. |
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| I have FiOS TV so, from what I understand, I'm stuck with coax and the Actiontec. I reset the wi-fi channel setting back to automatic to see if that works. If it doesn't, I'm going to reset it to factory defaults, since it wasn't doing this reset-every-twelve-hours thing when I first got it. |
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| reply to noshooz
For whatever reason, my router is rebooting every three to four minutes. Fiber solutions is aware of this issue and they are sending a new router to me. They did not tell me what the issue was, just sending a replacement. Odd! |
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 SqueeksDadI Miss HerPremium
join:2002-09-14
Hyattsville, MD
 ·Verizon FiOS
1 edit | said by jchuan83388:For whatever reason, my router is rebooting every three to four minutes. Fiber solutions is aware of this issue and they are sending a new router to me. They did not tell me what the issue was, just sending a replacement. Odd! I just got a new router and it was STILL rebooting every few minutes or so. The CSR I spoke with on Christmas Eve, immediately stated that there is a now known issue with some of the Actiontec routers with the 4.0.16.1.55.xxxxxx firmware. They emailed me a newer firmware with a 56 in place of the 55 and the router hasn't rebooted yet. I have attached the firmware here just don't scream at me if it don't help ya.
edit to fix a typo.
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Ways to Relieve Stress #10. Make up a language and ask people for directions.
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 GeekGirl1Premium
join:2007-01-28
Morrisville, PA
kudos:2 | Thats newer than the version on the Verizon site: »www2.verizon.net/micro/actiontec···ntec.asp, which is currently 4.0.16.1.55.0.10.4.3-MI424WR.rmt
The router's upgrade path is set to: »upgrade.actiontec.com/MI424WR/MI424WR.rmt, which will download file containing "4.0.16.1.55.0.10.4.3 version: 40016" (viewed with hex editor, did not install)
Wonder if the .56 version is "production ready" or still in testing? Must be a significant problem if they are willing to send it out via CSR. |
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| reply to noshooz
umm, if your just had it installed and it is not working reliably, call tech support to get a guy out to your home to fix it. |
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| reply to SqueeksDad
New firmware fixed my issue, thank you for posting it! |
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 MMM
@verizon.net | Verizon sending a patch tonight to the routers. But you can force the upgrade now from the router software or download the file and manually install. It is now posted on the verizon website at www.verizon.net/actiontecbhr |
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| reply to SqueeksDad
Mine is fine after flashing it.
This new bios revision also gives me better wifi security as well. |
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| Will the Firmware update automatically? I am not familiar with the .rmt file. |
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| reply to SqueeksDad
FYI, I don't recall installing this firmware but looked and it had been installed on Jan 31. Since then my connection has been very flaky. I'll get random disconnects requiring reboot of the router. Sometimes wireless will go out without wired... and sometimes only the wired will go out. I reverted to my previous one (which is quite old) and it seems to be working fine again. Who knows... Just watch out as the latest doesn't seem to function properly for me. Did Verizon push this out from their end? |
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| reply to SqueeksDad
UPDATE, my firmware was automatically updated again last night and it seemed to get screwy again. I did the "force update" and it reinstalled the current firmware and everything seems to be working smoothly. |
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 birdfeedrPremium,MVM
join:2001-08-11
Warwick, RI
kudos:5 | reply to gregbrendel
said by gregbrendel:Did Verizon push this out from their end? Some say problems have been fixed by it, others say it's worse and have to keep reverting the forced update. So, depending on who you ask, some would agree VZ pushed it out from someone's end. 
Sorry, couldn't resist!  |
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