icedcornIcedCorn Premium Member join:2007-07-08 Rochester, NH |
icedcorn
Premium Member
2007-Dec-26 3:46 pm
Digital Phone Caller ID issues in Rochester NHMy Caller ID is fritzy.
For example, when I call home from work, the phone number is correct, but instead of a Proper name of my business it says "Manchester NH" instead.
And, the business is in Somersworth. I see that with a few numbers that call. Also, some businesses with an 800# show up as "toll free call", but I can understand that..I'm more concerned about the local calls...some even say "Rochester NH" and I believe they are land lines.
My cell phone is with NEXTEL and when I call my office, it has my name, but when I call home the Caller Name is "Cell Phone NH".
Any idea what's up and can this be fixed? |
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icedcorn |
icedcorn
Premium Member
2007-Dec-26 3:49 pm
PS what's funny is that when I login to my account online, the call history shows it as Somersworth correctly.
And I seem to get a lot of blocked calls from Thailand. LOL. |
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tenpin784I Went To The Dark Side? join:2001-03-30 Brierfield, AL |
to icedcorn
Yea, we've noticed that too (well, that department has...I sit in the same area so I overhear conversations).
And I helped in some testing as well, because like you, my Nextel shows the name on a "good" caller ID, but Cell Phone NH on the MTA.
Not sure what the status is on that....if I remember, I will ask tomorrow. |
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icedcornIcedCorn Premium Member join:2007-07-08 Rochester, NH |
icedcorn
Premium Member
2007-Dec-27 11:25 pm
Just following up to see if you found anything out.... |
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tenpin784I Went To The Dark Side? join:2001-03-30 Brierfield, AL |
to icedcorn
I just talked to one of the techs, and he said there will be a fix put in for this sometime in January. He could not give me a specific date just yet. |
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icedcornIcedCorn Premium Member join:2007-07-08 Rochester, NH |
icedcorn
Premium Member
2007-Dec-28 11:56 am
at least they are aware of it. Thanks. |
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icedcorn |
icedcorn
Premium Member
2008-Feb-16 2:08 pm
Tenpin, wondering if there was any update on this issue...
Still having the problem...I called from work today and it says "Somersworth NH" instead of my work. Gah! |
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tenpin784I Went To The Dark Side? join:2001-03-30 Brierfield, AL |
Good call, I forgot about that.
I just asked and the supervisor of the department said that they are still working on it. The fix was supposed to be put in place in Jan, but as you know, and can see, here it is Feb and still not put in.
He could not give me an ETA. |
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icedcornIcedCorn Premium Member join:2007-07-08 Rochester, NH |
icedcorn
Premium Member
2008-Feb-20 4:18 pm
The frustrating thing is that it's hit or miss. Sometimes my Caller ID will say, like "GameStop INC"...other times it will say Toll Free Number. Something on that is better than nothing (ie Caller ID w/number only)...but still...would love more information on the problem. Would it help if i called CS and complained? Or would it go in the "Crazy guy pile"? |
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tenpin784I Went To The Dark Side? join:2001-03-30 Brierfield, AL |
I have no idea what your talking about....we don't have a crazy guy pile :P
You could try calling CS, and tell them you want this fixed, its frustrating. They may send something over to the voice team, or, you could hit the "blackhole" :P |
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