wruckman
Ruckman.net
join:2007-10-25
Northwood, OH | reply to THoff
Re: Fixing?
Those routers are theirs unless you went to the store and bought it yourself. |
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THoff
join:2004-01-15
Santa Monica, CA
| reply to wruckman
said by wruckman  :At least they are trying fix the issues but I think they could do a better job of it. They should just remotely check the firmware versions and then push the updates to the routers with the defective firmware automatically instead of waiting for people to call in with the issue. What ever happened to being proactive? The very last thing I want is for my ISP to futz with my router's firmware without my consent. |
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wruckman
Ruckman.net
join:2007-10-25
Northwood, OH | reply to axus
HAHA! Agreed! |
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axus
join:2001-06-18
Washington, DC | reply to wruckman
They obviously don't have an automated system, and obviously they should. Having to wait for a customer to complain is not "automated"! |
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NPGMBR
join:2001-03-28
Arlington, VA | reply to wruckman
Dammit, I knew something was wrong with my router. I have ahd issues with this thing very since I got my FIOS back in June. The router was replaced once but I still have the same issues. Glad to know that I wasn't loosing my mind. |
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wruckman
Ruckman.net
join:2007-10-25
Northwood, OH
 ·RoadRunner Cable
3 edits | reply to jgkolt
a new 10.7 BHR firmware update is apparently being released to users once they call in to report problems.
According to the above statement, they aren't.
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William Ruckman
»ruckman.net |
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jgkolt
Premium
join:2004-02-21
Lakewood, OH
clubs: | reply to wruckman
maybe they are but the user base is to large to do all at once so do the normal updates and fix the people that are having the problem.
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3 free for you/3 free for me: Free Stock Trades : PM Me |
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wruckman
Ruckman.net
join:2007-10-25
Northwood, OH
·RoadRunner Cable
| At least they are trying fix the issues but I think they could do a better job of it. They should just remotely check the firmware versions and then push the updates to the routers with the defective firmware automatically instead of waiting for people to call in with the issue. What ever happened to being proactive?
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William Ruckman
»ruckman.net |
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