kes601
join:2007-04-14
Virginia Beach, VA
| reply to thegaryw
Re: Video on Demand - Problem with Premium Channels
I don't know the number, but if you search the forum see if you can find a direct number to the Encore services, this is who handles your account info that says what you should have access to. It sounds like your account is missing a certain flag allowing you access to the subscribed VOD channels. |
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kirk1233
join:2003-08-15
Pittsburgh, PA
| Encore services was useless. Since I did not have a VZ phone number they told me to call the FiOS support number.
I posted about this problem in the Verizon direct support forum. It looks like no one can help with FiOS TV issues there though, since my issue and other video issues seem to be ignored while everyone else gets help 
I guess I will live without VOD... |
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