jester121
Premium
join:2003-08-09
Lake Zurich, IL | Re: Please.... Things that happen all the time aren't news, and Sprint manages to send out millions of correct bills each month.
You have quite the flair for the dramatic. Tortures of the Damned for a cell phone bill? | |
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TScheisskopf
World News Trust
join:2005-02-13
Belvidere, NJ | Re: Please.... Ever been in a billing dispute? | |
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 | jester121
Premium
join:2003-08-09
Lake Zurich, IL
 ·surpasshosting
 ·ViaTalk
| Re: Please.... said by TScheisskopf  :Ever been in a billing dispute? Sure, even with Sprint. It was fixed promptly and didn't happen again.
You'll be shocked to learn I didn't report it to the Consumerist, and was able to handle the problem myself. Like a big boy. | |
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| | fiberguy
My views are my own.
Premium
join:2005-05-20
| Re: Please.... Same here... I've had a couple of billing issues with Sprint/Nextel.. each one handled PROMPTLY.. with a smile in their voice.. and with out any hassle.
Some people just have a general desire to be victims.. usually a sign of no life.
I'm not going to say that there aren't times where some people have hard times getting small disputes handled, HOWEVER, a multi-thousand dollar mistake... um - no brainer. | |
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cdru
Go Colts
Premium,MVM
join:2003-05-14
Fort Wayne, IN | I believe the correct knee jerk reaction would be to threaten a lawsuit. How dare you try to resolve the issue on your own. | |
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PamelaTS
join:2004-04-20
Dallas, TX
 ·AT&T Southwest
| Exactly billing disputes can be a nightmare. Sometimes tossed into collection other services being turned off. And then there's the issue of being in collection on credit report which if it happens at an inopportune time can cost loans on car, house or even cost a job! | |
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joako
Premium
join:2000-09-07
/dev/null
 ·AT&T U-Verse
| said by TScheisskopf :Ever been in a billing dispute? Sprint said that I called my bank and disputed the charges for my bill (which I did not) and I spent 3 months trying to sort it out. My phone was shut off twice during this ordeal.
And the worst part is Sprint fixed it as a "courtesy" to me like if I didn't deserve them fixing their mistake.
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Am Heimcomputer sitz' ich hier, und programmier' die Zukunft mir | |
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KrK
Heavy Artillery For The Little Guy
Premium
join:2000-01-17
Tulsa, OK | You try getting a $14,000 bill. | |
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Lee GWB
Yaco
Premium
join:2001-10-13
Allendale, NJ
·Verizon Online DSL
| said by jester121 :Things that happen all the time aren't news, and Sprint manages to send out millions of correct bills each month. You have quite the flair for the dramatic. Tortures of the Damned for a cell phone bill? Hi,
Until you have it happen to you please refrain from judgment. I had! While I had it corrected, take an extra 2-4 hours out of your already busy day to talk to them to correct it.Then find out that it happens again the next month for another 10 months.
Thx
Lee
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