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Forums » US Cable Support » Comcast » Comcast HSI » Insight to Comcast Customer Transition, over here!
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[Speed] Extremely slow download speed, Surfing is horrible »
« [Connectivity] Northern IL appears slower speeds that should be  
page: 1 · 2 · 3 · 4 ...10 · 11 · 12
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tirebiter

join:2002-02-16
Champaign, IL
reply to PFS In Lafayette
Re: Insight to Comcast Customer Transition, over here!

Both my insightbb.com and comcast.net e-mail addresses are working normally (for now).


JackJohn

@comcast.net
reply to PFS In Lafayette
"So, does anyone know if this is how it works?"

No your insightbb email address will be active until at least the end of August


PFS In Lafayette

@insightbb.com

reply to INTENS1
Just got my change over notice (not the "invitation", yet).

I'm concerned about one thing and I cannot find the answer to it in the FAQ, so I thought I'd ask here first...

In order to change my e-mail address on some of my accounts, for example ebay.com, I have to have the use of *both* addresses - old and new.

I'm concerned that the change over process will be instantaneous - that is, when I create my new address at comcast.net then the old address at insightbb.com will be deactivated right away.

In reality, the old address needs to stay active for a period of time so people can be notified and accounts can be changed without missing anything important, and so that security procedures can be followed (e.g. ebay).

So, does anyone know if this is how it works?

And, if not, then what do I do about it?

Thanks!


gone4now

join:2002-09-10
Noblesville, IN


2 edits
reply to iamcool2
said by iamcool2 See Profile :

Anyone hear anything on when the Central Indiana Area is getting moved over???
I got the change over email this morning. its probly soon.

MADx

join:2005-05-25
Richmond, IN
·Comcast

reply to iamcool2
The way things are now, I believe it could be happening real soon. My channels are all screwed, I am getting channels I didn't subscribe to, and the ones I did subscribe to I'm not getting. Most of the time I have a complete channel black out where nothing is available. So far my Internet connection has been without incident.


jhacker

join:2001-12-11
Peoria, IL
·Comcast
·Vonage
·Comcast Digital Vo..

reply to iamcool2
I see that you in Indy area have been having problems with with Insight. I'm not sure that you'd want to switch over to Comcast's network quite yet though. Although I think a majority of people have had a problem-free switchover, our speeds don't yet seem to be what they should be. I think speed tests can be deceiving. Personally I have not even come close to achieving the download speeds I had while on Insight. Add to those problems another few hundred thousand people and I think we're talking about disaster. When I do traceroutes, I see that we in Central IL are being routed through Indy, then Chicago. I think this is ass-backwards.

iamcool2

join:2006-05-12
Carmel, IN
reply to trickyx2
Anyone hear anything on when the Central Indiana Area is getting moved over???

trickyx2

join:2004-11-18
Sterling, IL
reply to Greg_Z
Hmmm, I tried that a few days ago and it didn't work. Actually I should try my moms email since hers was the primary one for insight.


Greg_Z
Premium
join:2001-08-08
Springfield, IL
reply to trickyx2
I just went over to comcast.net, and used my old addy without the @insightbb.com and it allowed me to sign up for the new comcast. Only reason I have it, is to access Voicemail away from home.

trickyx2

join:2004-11-18
Sterling, IL
reply to jhacker
Mind sharing the process, I have yet to receive the email as well


jhacker

join:2001-12-11
Peoria, IL
reply to INTENS1
Has anybody actually received an invitation to move their e-mail address from Insight to Comcast? A friend of mine has already e-mailed his e-mail address change to me. I have yet to receive mine, although I've already figured out how to do it.


Greg_Z
Premium
join:2001-08-08
Springfield, IL
·Comcast

reply to Force21
I have not had any problems logging into SSL sites. As for the bandwidth, did have problems with Apple.com, but have not tried with iTunes store yet.

I am using Vista Basic & IE7 with Avast as the A/V. You may want to flush your firewall settings to corrospond with the new info, and try doing a reboot of the Router & Modem just to be safe, if you have not done so already.


EG
The wings of love
Premium
join:2006-11-18
Union, NJ
reply to Johkal
Just like sugar


Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
clubs:
reply to Johkal
Only was able to hit it once. Sweet huh!!!

Force21

join:2003-02-25
Champaign, IL

reply to Greg_Z
Well Comcast is really starting to get me peeved. First, it is the decreased bandwidth speed. Now I can't login to any secured websites so currently I'm unable to pay any of my bills or check my bank balances. I had to resort to using my snail EDGE data on my cell phone to get things done. Also randomly half the time now I can't connect to any websites at all. The status bar in Firefox will keep displaying "sending" or "waiting" without any progress. Seems like there are some routing problems going on with the network. I started a troubleshoot ticket with Comcast but who knows how long it'll take to get things fixed.


EG
The wings of love
Premium
join:2006-11-18
Union, NJ

reply to Johkal
said by Johkal See Profile :

It's not accurate. Those speed tests are flaky.

Here's one I had a while back:


Was that connected to an OC3 ? LOLLL !!!


Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
clubs:
·Comcast Digital Vo..
·Comcast
·Vonage

reply to EG
It's not accurate. Those speed tests are flaky.

Here's one I had a while back:


--
Write me up a 125.......I Can't Drive 55 »redrocker.com/ »cabowabo.com/


EG
The wings of love
Premium
join:2006-11-18
Union, NJ


3 edits
reply to Greg_Z
I'm not understanding you sir. How can 65 Mbps or greater be possible ?? One's cable modem is tuned to a single downstream channel.. Anyone else on that channel has to share 38 Mbps of available download bandwidth which lessens throughput even more.

Many nodes only have a single downstream channel, some may have two, but they are never bonded. This is DOCSIS 1.1 not 3.0


Greg_Z
Premium
join:2001-08-08
Springfield, IL
reply to EG
And how many users are aprx. on the Node? Take that into account with the tests that your are running.


EG
The wings of love
Premium
join:2006-11-18
Union, NJ

1 edit
reply to Greg_Z
A single 6 MHz wide, 256 QAM modulated downstream cable channel is only capable of a 38 Mbps bandwidth.
Thread is
Forums » US Cable Support » Comcast » Comcast HSI[Speed] Extremely slow download speed, Surfing is horrible »
« [Connectivity] Northern IL appears slower speeds that should be  
page: 1 · 2 · 3 · 4 ...10 · 11 · 12


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