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[Speed] Extremely slow download speed, Surfing is horrible »
« [Connectivity] Northern IL appears slower speeds that should be  
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iamcool2

join:2006-05-12
Carmel, IN


2 edits
reply to EG
Re: Insight to Comcast Customer Transition, over here!

Comcast is using all new equipment

If comcast just changed the programing of the routers over to their ip's and routing tables the old network wouldn't still be up and able to be trace-routed to.

This is also why a few of you are experiencing a slowdown since the switchover,


Greg_Z
Premium
join:2001-08-08
Springfield, IL
No they would not be.


EG
The wings of love
Premium
join:2006-11-18
Union, NJ

reply to iamcool2
Me dear old departed Mom (rest her soul) used to always say to me:

"Son, talk is cheap ! The proof is in the pudding"..


Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
clubs:
·Comcast Digital Vo..
·Comcast
·Vonage

reply to iamcool2
said by iamcool2 See Profile :

Comcast is using all new equipment

If comcast just changed the programing of the routers over to their ip's and routing tables the old network wouldn't still be up and able to be trace-routed to.

This is also why a few of you are experiencing a slowdown since the switchover,
When Adelphia was transitioned, their existing routers were eventually renamed to reflect the acquisition. Essentially you will be using the same network after the transition, but will see the routers renamed.
--
Write me up a 125.......I Can't Drive 55 »redrocker.com/ »cabowabo.com/

trickyx2

join:2004-11-18
Sterling, IL

reply to INTENS1
Well, I've yet to see speeds over 10mb/s

Could it have anything to do with having an RCA modem(BCM425 IIRC, too lazy to flip it over and look)?

I've noticed the SB modems seem to be the most popular modems. I gave my friend my Surfboard to my friend cuz it would always hang up when connecting and had the RCA modem which I had bought off eBay.

Should I maybe look into purchasing a SB? It seems the best config with Comcast includes a Surfboard modem.


tech9494

@perfora.net
If the modem worked fine with insight it should work with comcast.

As others have said, give comcast some time to straighten the network out.

This is a 100% brand new Network

trickyx2

join:2004-11-18
Sterling, IL
reply to INTENS1
I guess I spoke too soon.



EG
The wings of love
Premium
join:2006-11-18
Union, NJ


1 edit
reply to tech9494
said by tech9494 :

This is a 100% brand new Network
By that comment do you mean that it is a "100%" newly *aquired* network, or that the network consists of 100% brand new hardware ?

I believe that clarification is justified, necessary, and will be helpful here due to previous posts in this thread


tech9494

@perfora.net
100% brand new hardware,

Last i heard
The old network was still up and running with two or three business class dedicated fiber clients on it yet,


EG
The wings of love
Premium
join:2006-11-18
Union, NJ
said by tech9494 :

100% brand new hardware,
Again. Any proof ?


Unhappy

@comcast.net

reply to INTENS1
I just switched from insight to comcast not my choice of course but so far the service is terrible especially the Customer service they put you on hold for ever and a day and never solve my problems and I am only getting speeds of 4megs on speed test compare to my old isp of 10 this really sucks I hate Insight for selling out.


Anon123

@comcast.net

reply to EG
Pinging ur01.springfield.il.chicago.comcast.net [68.85.1.46] with 32 bytes of data:
Reply from 68.85.1.46: bytes=32 time=54ms TTL=244
Reply from 68.85.1.46: bytes=32 time=52ms TTL=244
Reply from 68.85.1.46: bytes=32 time=52ms TTL=244
Reply from 68.85.1.46: bytes=32 time=52ms TTL=244

People in IL should see very different tracerts now since they are on Comcast's CRAN. All the equipment is indeed new which is inline with what Comcast has done in the past with acquisitions.

Boot file issues may crop up as the speed tiers for Ex Insight customers are special and not in use anywhere else on the network.


Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
clubs:
·Comcast Digital Vo..
·Comcast
·Vonage


2 edits
New equipment?

Adelphia was already revamped in most of its markets. We were DOCSIS 2.0 when acquired and had 16/2 in some. Comcast didn't need to do any mass equipment changes for most of us. Only the more rural areas were in need of update.
--
Write me up a 125.......I Can't Drive 55 »redrocker.com/ »cabowabo.com/


Greg_Z
Premium
join:2001-08-08
Springfield, IL
·Comcast

reply to Unhappy
What test site are you using? Are you doing any downloads at the time? Have you tried testing without your Router in the mix? There are a number of variables involved as getting a perfect test.

Yesterday, I was getting 8/500(true), which is around where it should be. And this was running tests from speakeasy.net. Today it is showing more along the lines of Blast with the test from Chicago on Speakeasy.net.

It really depends on the time of date, and test site. Think of it like driving during Rush hour in Chicago, or anytime on the Tollways.


unhappy

@comcast.net

I live in Freeport IL Pretty close to Rockford IL and this is my speed.



the only good thing is my upload speed.

I called comcast they noticed it by doing a few test that something is going wrong and they are comming to my house this coming week.


Sterling
IP Support Tier III
Premium
join:2003-05-30
Pittsburgh, PA

reply to INTENS1
It will probably be a little while before everyone is transfered to the new billing systems and the proper configs are delivered any headend changes are completed; looks like everyones getting better proper speeds



EG
The wings of love
Premium
join:2006-11-18
Union, NJ
70835

Yeah, that's believable...

trickyx2

join:2004-11-18
Sterling, IL


1 edit
reply to INTENS1


Seeing fluctuations with GrabIt that I never used to prior to the transition. At first it was going at 300kb/s but I closed Azureus and then it went up to about 1100kb/s but now it's been sporadic. Sigh.


INTENS1
Never Stop Trying
Premium,MVM
join:2002-04-21
Midwest
clubs:
·Insight Communicat..

reply to Sterling
said by Sterling See Profile :

It will probably be a little while before everyone is transfered to the new billing systems and the proper configs are delivered any headend changes are completed; looks like everyones getting better proper speeds


A December 2007 speed test really doesn't help much in this thread.
--
Anticipate Nothing...Expect Everything


INTENS1
Never Stop Trying
Premium,MVM
join:2002-04-21
Midwest
clubs:
·Insight Communicat..


1 edit
reply to INTENS1
Well, the other thread was locked, so here's a new upload speed after talking to Comcast last night.



Speakeasy:
Download Speed: 29346 kbps (3668.3 KB/sec transfer rate)
Upload Speed: 2425 kbps (303.1 KB/sec transfer rate)

--
Anticipate Nothing...Expect Everything
Thread is
Forums » US Cable Support » Comcast » Comcast HSI[Speed] Extremely slow download speed, Surfing is horrible »
« [Connectivity] Northern IL appears slower speeds that should be  
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