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Forums » US Cable Support » Comcast » Comcast HSI » Insight to Comcast Customer Transition, over here!
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[Speed] Extremely slow download speed, Surfing is horrible »
« [Connectivity] Northern IL appears slower speeds that should be  
page: 1 · 2 · 3 ...8 · 9 · 10 · 11 · 12
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Sterling
IP Support Tier III
Premium
join:2003-05-30
Pittsburgh, PA
reply to INTENS1
Re: Insight to Comcast Customer Transition, over here!

Sorry about that, thats what I get for posting while asleep, this one is more during peak hours from last night


OverBurn

join:2004-02-21
Greenwood, IN

reply to Jim01
said by Jim01 :

You will actually be switching off of the Insight network and onto the Comcast network. All different equipment. Its not just a name change.
I don't buy that statement. In my area Comcast already owned half of Insight to start with, they just redid the network when we went to 10/1 service. Why would they change all of it?

said by Greg_Z See Profile :

There was no equipment change whatsoever. Only thing that changed was the programming of the router tables to reflect the new info, along with server software.
This I believe, till someone proves different.


Greg_Z
Premium
join:2001-08-08
Springfield, IL
·Comcast

You can think what you want, but nothing has changed other then the Routing tables, and the software. All of the other hardwared stayed in place, and same for the personnel.

BTW, just because Comcast & Insight where hand in hand, does not mean that Comcast told Insight what to do, and how to do it.


asd23da

@insightbb.com

said by Greg_Z See Profile :

nothing has changed other then the Routing tables, and the software. All of the other hardwared stayed in place
If this was true the old insight network would be offline and not pingable. However it is pingable and still seems to be online so that isnt the case.

The Entire Illinois network would also have been switched all at once if this was the case and i believe all the areas were switched over a 3 day period


Greg_Z
Premium
join:2001-08-08
Springfield, IL
·Comcast

You can ping any network. Insight is still online, and can be pinged, due to the company was not bought out, only certain markets changed ownership. Think of it like taking a Cable modem, and you have Company A & Company B coming into your house. At anytime, you can connect your modem to A or B, depending on what you want to do. Your modem can be registered with either company, but your modem will only route with which ever company that the modem is connected with on that line.

Now, if Company A comes along, and buys a percent of Company B's clients, Company B is still online, but now you are with A. You can still ping Company B's servers, but your routing is going through A. Same thing has happened with those clients that where with Insight in select markets, and are now with Comcast, due to they purchased those markets, and the clients are routing through their network & services.


EG
The wings of love
Premium
join:2006-11-18
Union, NJ

reply to Sterling
said by Sterling See Profile :

Sorry about that, thats what I get for posting while asleep, this one is more during peak hours from last night

That is still impossible..


Greg_Z
Premium
join:2001-08-08
Springfield, IL
Look at the time of day. More people are at home using the Net, compared to when everyone was at work or school.


EG
The wings of love
Premium
join:2006-11-18
Union, NJ

1 edit
A single 6 MHz wide, 256 QAM modulated downstream cable channel is only capable of a 38 Mbps bandwidth.


Greg_Z
Premium
join:2001-08-08
Springfield, IL
And how many users are aprx. on the Node? Take that into account with the tests that your are running.


EG
The wings of love
Premium
join:2006-11-18
Union, NJ


3 edits
I'm not understanding you sir. How can 65 Mbps or greater be possible ?? One's cable modem is tuned to a single downstream channel.. Anyone else on that channel has to share 38 Mbps of available download bandwidth which lessens throughput even more.

Many nodes only have a single downstream channel, some may have two, but they are never bonded. This is DOCSIS 1.1 not 3.0


Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
clubs:
·Comcast Digital Vo..
·Comcast
·Vonage

It's not accurate. Those speed tests are flaky.

Here's one I had a while back:


--
Write me up a 125.......I Can't Drive 55 »redrocker.com/ »cabowabo.com/


EG
The wings of love
Premium
join:2006-11-18
Union, NJ

said by Johkal See Profile :

It's not accurate. Those speed tests are flaky.

Here's one I had a while back:


Was that connected to an OC3 ? LOLLL !!!

Force21

join:2003-02-25
Champaign, IL

reply to Greg_Z
Well Comcast is really starting to get me peeved. First, it is the decreased bandwidth speed. Now I can't login to any secured websites so currently I'm unable to pay any of my bills or check my bank balances. I had to resort to using my snail EDGE data on my cell phone to get things done. Also randomly half the time now I can't connect to any websites at all. The status bar in Firefox will keep displaying "sending" or "waiting" without any progress. Seems like there are some routing problems going on with the network. I started a troubleshoot ticket with Comcast but who knows how long it'll take to get things fixed.


Johkal
Cool Cat
Premium,MVM
join:2002-11-13
Happy Valley
clubs:
reply to Johkal
Only was able to hit it once. Sweet huh!!!


EG
The wings of love
Premium
join:2006-11-18
Union, NJ
Just like sugar


Greg_Z
Premium
join:2001-08-08
Springfield, IL
·Comcast

reply to Force21
I have not had any problems logging into SSL sites. As for the bandwidth, did have problems with Apple.com, but have not tried with iTunes store yet.

I am using Vista Basic & IE7 with Avast as the A/V. You may want to flush your firewall settings to corrospond with the new info, and try doing a reboot of the Router & Modem just to be safe, if you have not done so already.


jhacker

join:2001-12-11
Peoria, IL
reply to INTENS1
Has anybody actually received an invitation to move their e-mail address from Insight to Comcast? A friend of mine has already e-mailed his e-mail address change to me. I have yet to receive mine, although I've already figured out how to do it.

trickyx2

join:2004-11-18
Sterling, IL
Mind sharing the process, I have yet to receive the email as well


Greg_Z
Premium
join:2001-08-08
Springfield, IL
I just went over to comcast.net, and used my old addy without the @insightbb.com and it allowed me to sign up for the new comcast. Only reason I have it, is to access Voicemail away from home.

trickyx2

join:2004-11-18
Sterling, IL
Hmmm, I tried that a few days ago and it didn't work. Actually I should try my moms email since hers was the primary one for insight.
Thread is
Forums » US Cable Support » Comcast » Comcast HSI[Speed] Extremely slow download speed, Surfing is horrible »
« [Connectivity] Northern IL appears slower speeds that should be  
page: 1 · 2 · 3 ...8 · 9 · 10 · 11 · 12


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